2016 DODGE GRAND CARAVAN Complaints

DRIVER SIDE REAR PASSENGER DOOR RANDOMLY FROZE AND STOPPED WORKING AND IS STUCK IN A LOCKED MODE. MANUAL BUTTON WILL NOT RELEASE DOOR AND ALSO ALL CONTROLS ON REMOTE, DOOR PANEL OR BUTTON ON CEILING WILL NOT OPEN DOOR. SAFETY ISSUE IF GRANDKIDS OR PASSENGERS CAN'T EXIT THROUGH DOOR IN AN EMERGENCY. THIS SHOULD BE A SAFETY RECALL. IT'S NOT COVERED UNDER WARRANTY AND IS A SAFETY ISSUE. MULTIPLE COMPLAINTS FROM OTHERS AND DODGE DOES NOTHING TO RESOLVE THE ISSUES $1300 REPAIR TO FIX ON A 2 YR OLD CAR IS RIDICULOUS. PLEASE MAKE THIS A SAFETY RECALL, I AM AFRAID TO TAKE PASSENGERS IN MY VAN FOR GOD SAKE. I DIDN'T BUY A VAN TO NOT DID USE IT, BUT I HAVE NO MONEY TO FIX IT AND I AM LOCKE INTO AN EXPENSIVE CAR PAYMENT NOT EXPECTING TO HAVE EXPENSIVE REPAIRS.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

PASSENGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSITION. IT WILL NOT UNLOCK WITH THE KEY FOB OR BY MANUALLY UNLOCKING. IT HAS WORKED FINE FOR THE 2 AND 1/2 YEARS WE HAVE HAD THE VEHICLE AND THEN IT SUDDENLY STOPPED WORKING.

ON JUNE 21 2019 MY WIFE AND I DROVE TO OUR IVF DOCTORS APPOINTMENT FROM OUR HOME IN WACO TEXAS TO HOUSTON TEXAS. ON OUR TRIP BACK HOME THE AIR BAG LIGHT CAME ON AS SHE WAS DRIVING OUR 2016 DODGE GRAND CARAVAN. SHE TOOK A PICTURE OF THE DASHBOARD THE LIGHT WENT OFF MAYBE ABOUT 30 MINUTES WHILE DRIVING AND WE NOTICED THE LIGHT OF THE AIRBAG CAME ON SEVEN TIMES MORE WHILE WE WERE DRIVING ON OUR WAY HOME. WE WOULD LIKE LEGAL ADVICE PLEASE.

THE ACTUATORS IN BOTH SLIDING DOORS HAVE FAILED. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK AND CANNOT BE OPENED. THE PASSENGER SIDE SLIDING DOOR CANNOT BE LOCKED. THIS IS A SAFETY ISSUE. WE NEED TO EXIT THE CAR WHEN NEEDED AND NOT WORRY ABOUT WHETHER THE DOORS WILL OPERATE. LIKEWISE, WE NEED TO HAVE CONFIDENCE THAT OUR CAR IS LOCKED AND THAT NO ONE CAN ENTER WHILE WE'RE IN IT OR WHILE IT'S PARKED. THE REPAIR FOR THIS PROBLEM IS OVER $2000.00. I HAVE COME TO LEARN THAT THIS IS A KNOWN PROBLEM TO DODGE AND YET THEY HAVE NOT TAKEN CARE OF IT! THEY SHOULD RECALL THESE VANS AND PROVIDE A FIX. *DT CONSUMER HAD THE VEHICLE REPAIRED.*JB

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR CLOSE ELECTRONICALLY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58821087. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 39,100.

DRIVERS SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION AND CANNOT OPEN DOOR MANUALLY OR WITH KEY FOB OR ANY OTHER BUTTONS THAT WOULD NORMALLY OPEN DOOR. CANNOT MANUALLY UNLOCK DOOR AND WHEN I TRY TO OPEN IT IT SAYS YOU HAVE TO UNLOCK FIRST BUT CANNOT. *DT*JB

DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY, WITH THE KEY FOB BUTTON, OR WITH EITHER BUTTON INSIDE THE VEHICLE. DOOR WAS ALSO STUCK IN "LOCK" POSITION AND COULD NOT BE UNLOCKED MANUALLY, WITH KEY FOB, OR WITH INTERIOR BUTTONS.

STATIONARY IN DRIVEWAY, DRIVERS SIDE REAR DOOR UNABLE TO OPEN MANUALLY OR ELECTRONICALLY. BROUGHT TO DEALERSHIP WHERE PURCHASED AND LEFT IT TO THE TUNE OF $296 LABOR FOR DIAGNOSING. NOT FIXED THAT WOULD BE ANOTHER $600 FOR PARTS PLUS LABOR. NEEDS TO BE RECALLED, DANGEROUS IF IN A ACCIDENT.

WHEN THE CAR IS IN PARK, IGNITION ON OR OFF, THE DRIVER'S SIDE SLIDING DOOR IS LOCKED AND CLOSED AND WILL NOT OPEN USING THE KEYFOB, THE DOOR BUTTON ON THE CEILING CONSOLE, THE DOOR BUTTON ON THE DOOR WALL, THE INSIDE OR OUTSIDE DOOR HANDLES. THE LOCK WILL NOT MANUALLY LOCK OR UNLOCK. YOU CANNOT EXIT THE VAN ON THAT SIDE.