2000 DODGE GRAND CARAVAN Complaints

DRIVING ON A RAINY DAY. WENT THROUGH A PUDDLE AND IMMEDIATELY LOST MY POWER STEERING. MANAGED TO GET VAN INTO NEARBY PARKING LOT TO FIND MY SERPENTINE BELT HANGING FROM UNDERNEATH THE ENGINE. HAD VEHICLE TOWED AND BELT REPLACED. *TR

MY 2000 DODGE GRAND CARAVAN'S SERPENTINE BELT COMES OFF THE PULLEYS EVERY TIME I DRIVE THE VEHICLE IN THE RAIN. WE HAVE REPLACED THE TENSIONER, TENSIONER PULLEY AND THE BELT AND STILL HAVE THE SAME PROBLEM. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL OTHER DODGE OWNERS WITH THE SAME PROBLEM. THERE HAS BEEN A AFTER MARKET KIT MADE TO RESOLVE THE PROBLEM WITH THE PULLEY, BUT THIS IS AT THE OWNERS EXPENSE. I FEEL DODGE NEEDS TO TAKE FULL RESPONSIBILITY FOR THIS MALFUNCTION. I HAVE FILED A COMPLAINT WITH DODGE REGARDING THIS MATTER. THIS IS VERY DANGEROUS, I LOOSE POWER STEERING AND ELECTRICAL FUNCTIONS ON THE VEHICLE WHEN THIS HAPPENS. *TR

I HAVE AT 2000 DODGE GRAND CARAVAN. THE SERPENTINE BELT HAS FALLEN OFF TWICE WHILE I AM DRIVING IN RAIN. THIS LATEST TIME, A VEHICLE COMING IN THE OPPOSITE DIRECTION WENT THROUGH STANDING WATER, SPLASHED MY VAN AND CAUSED THE BELT TO COME OFF IMMEDIATELY. I LOST POWER STEERING WITH CARS BEHIND ME AND TURNING A CORNER. MY YOUNG SON WAS WITH ME IN THE VAN AT THE TIME. THIS IS VERY, VERY DANGEROUS. IT IS A KNOWN PROBLEM. MY SHOP IS VERY GOOD, THEY KNOW ABOUT THE PROBLEM AND TRY TO DO EVERYTHING TO HELP PREVENT IT. SHIELDS ARE IN PLACE, BUT ARE NO HELP. *TR

WHILE CHANGING THE FRONT STRUTS OF MY 2000 DODGE GRAND CARAVAN, I FOUND THE FRONT LEFT STRUT TOWER TO BE EXTREMELY RUSTED. IT HASN'T RUSTED THROUGH YET, BUT LOOKS LIKE IT WILL ONLY BE A MATTER OF WEEKS. I CALLED MY LOCAL DODGE DEALER AND THEY SAID A RECALL HAD NOT BEEN ISSUED, BUT A TSB HAD BEEN. THIS MEANS I HAVE TO PAY FOR IT, EVEN THEY KNOW IT'S A PROBLEM. BAD CUSTOMER SERVICE ON CHRYSLER'S PART. I WILL NOT BUY ANOTHER PRODUCT FROM THEM, AS THEY DON'T STAND BEHIND THEIR PRODUCTS. *TR

TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STRUT TOWER LOCATED ON THE FRONT OF THE VEHICLE HAS RUST ON IT AND HAVE COMPLETELY ROTTED. THE DAMAGE IS VISIBLE WHEN YOU LIFT THE FRONT OF THE VEHICLE. THE VEHICLE WILL BE DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 128,000.

2000 DODGE GRAND CARAVAN SE. TODAY, 13 SEP 09, WHILE I WAS DRIVING HOME FROM WORK ON MY NORMAL ROUTE, I SUDDENLY LOST POWER AND HAD TO PULL OVER. THERE WAS SMOKE COMING OUT OF THE BACK OF THE VAN AND UNDERNEATH, AND A VERY STRONG SMELL OF GASOLINE. I PUT MY FLASHERS ON AND CAME TO A STOP OFF THE SIDE OF THE ROAD. I LOOKED IN THE SIDE VIEW MIRROR AND THERE WAS SMOKE AND FLAMES COMING FROM UNDERNEATH THE VAN. I IMMEDIATELY GOT OUT AND CALLED 911. A MAN WHO PULLED OVER TO HELP ME TRIED TO PUT OUT THE FLAMES, BUT HE SAID THERE WAS A FLAMING PUDDLE UNDER THE VAN AND A LINE OF FIRE COMING DOWN FROM THE UNDERCARRIAGE AND HE SAID IT WAS A BROKEN FUEL LINE. THE VAN IS A TOTAL AND COMPLETE LOSS AND IS NOW A BURNED OUT SHELL. HAD I NOT BEEN ABLE TO GET OUT AND AWAY FROM THE VEHICLE IN TIME, I COULD HAVE BEEN KILLED. THIS IS NOT THE FIRST TIME I HAVE SEEN A DODGE VEHICLE CATCH FIRE AND BURN TO THE GROUND FROM A FUEL LINE FAILURE. *TR

WHILE TRAVELING THIS PAST WINTER A SNOW PLOW RAN ME INTO A PILE OF SNOW IN THE MIDDLE OF THE ROAD. IMMEDIATELY AFTER THIS HAPPENED THE SERPENTINE BELT SLIPPED OFF. AFTER HAVING THIS PROBLEM FIXED THE SERPENTINE BELT THEN SLIPPED OFF SEVERAL MORE TIMES BEFORE I FOUND A PART CALLED A PULLEY BRACKET TO PUT ON BECAUSE THERE IS NO COVER ON THE SERPENTINE BELT TO PREVENT THIS PROBLEM. *TR

CAMPAIGN I 04V480000, ACTION NUMBER EA04013. I CURRENTLY HAVE A NON FUNCTION AIRBAG AND HORN IN MY 2000 GRAND CARAVAN. I HAVE CALLED TWO LOCAL DEALERS THAT HAVE BOTH SAID I AM COVERED UNDER THE ABOVE RECALL, HOWEVER, THE REQUIRED PART HAS NO DATE FOR RE-STOCK. INTERESTINGLY, I CAN FIND THE PART WIDELY AVAILABLE ON THE INTERNET. SO I AM DRIVING A VEHICLE WITH A NON-FUNCTIONING AIR BAG, THAT WILL NOT PASS INSPECTION. SO I SEE IT AS CHRYSLER HAS FOUND A SIMPLE WAY TO AVOID CORRECTING A MANDATED RECALL SIMPLY BY NOT HAVING THE PART AVAILABLE TO THEIR DEALERS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS? *TR

DEAR SIR'S, I MADE AN APPOINTMENT AND WENT TO THE DODGE DEALERSHIP TO HAVE A RECALL DEFECTIVE MAINTENANCE PERFORMED ON THE CLOCK SPRING IN MY 2000 DODGE GRAND CARAVAN, WHICH HAS MADE MY DRIVER SIDE AIRBAG INOPERABLE. THEY ADVISED ME THAT THE PART IS NOT IN STOCK AND THAT THERE ARE OVER 6,000 ON BACK ORDER. THEY GAVE ME A PHONE NUMBER TO CALL SO THAT COULD GET A REFERENCE AND OR CASE NUMBER. I WAS ADVISED THAT BY DOING THIS I WOULD BE COVERED. IS THERE FURTHER NEED FOR ANY OTHER ACTIONS ON MY PART? *TR

I WAS DRIVING MY 2000 DODGE GRAND CARAVAN TO RUN TO THE STORE. WHILE DRIVING PEOPLE WERE JUMPING UP AND DOWN WAVING. AFTER SEEING THE THIRD OR FOURTH PERSON I REALIZED SOMETHING MUST BE WRONG. I ROLLED DOWN WINDOW AND THEY WERE SCREAMING YOUR VAN IS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND FIRE INVESTIGATOR PRESENT STATED I WAS EXTREMELY LUCKY ONE MORE PUSH ON THE GAS COULD OF BLOWN MY VAN UP. HE STATED ENGINE MALFUNCTION WAS THE CAUSE OF THE FIRE. *TR