2013 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON SEVERAL OCCASIONS THE VEHICLE FAILED TO IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. SCHUMACHER CHRYSLER DODGE LOCATE AT 2102 FEDERAL HWY A, DELRAY BEACH, FL 33483, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

THE AIRBAG IN THE DRIVERS SIDE HEADREST JUST DEPLOYED FOR NO REASON. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED.

DRIVER SEAT HEADREST DEPLOYED OUT OF NOWHERE WHILE PARKED AT MY HOUSE AND WON'T CLOSE BACK.

WHILE PARKED AND SITTING IN MY VEHICLE I HEARD A NOISE THAT SOUNDED LIKE SOMEONE WAS ADJUSTING A SEAT. WHEN I LOOKED INTO THE NOISE I NOTICED MY DRIVERS SIDE HEADREST HAD SEPARATED APART AND I WAS UNABLE TO REATTACH IT. *TR

VEHICLE WAS IN MOTION WHEN IT ALL OF A SUDDEN JUMPED AND THE AUDIO WENT OFF AS WELL AS THE LIGHTS TO THE DASH MY CAR SHUT OFF AND WOULDN'T TURN BACK ON. BELIEVED TO BE THE ALTERNATOR. THE CAR NEVER HAD ANY OTHER SIGNS PRIOR TO THIS. I ONLY WAS IN MOTION FOR ABOUT 2 MILES. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THEIR VEHICLE WAS REPAIRED UNDER TWO RECALLS REGARDING THE ABS SYSTEM. THE CONTACT STATED THAT AFTER HAVING THE REPAIRS COMPLETED THAT WHILE DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT STATED THAT WHEN THEY PRESSED THE BRAKE PEDAL, THE BRAKE PEDAL FAILED TO MOVE CAUSING THE VEHICLE TO FAIL TO STOP. THE CONTACT STATED THAT THE VEHICLE THEN TURNED TO THE RIGHT AND CRASHED INTO THE CURB ON THE SIDE OF THE ROAD CAUSING THE VEHICLE TO COME TO A STOP.NO AIR BAGS DEPLOYED. THE FRONT-END OF THE VEHICLE WAS DAMAGED. THE CONTACT HAD NO INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THEY HAD THEIR SPOUSE COME TO SLOWLY DRIVE THE VEHICLE HOME AT APPROXIMATELY 5 MPH, THEN HAD THEY HAD THE VEHICLE TOWED TO THE DEALER (ADDRESS: 1880 HIGHWAY 290 WBRENHAM, TX 77833-5216; PHONE: 979-291-2785) WHO STATED THAT THE SPEED CONTROL SENSOR FAILED AND NEEDED TO BE REPLACED AS WELL AS OTHER REPAIRS, WHICH, WERE UNKNOWN. THE VEHICLE'S ABS SYSTEM WAS STILL FAILING. THE CONTACT SPOKE WITH THE MANUFACTURER WHO REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

MY DRIVER SIDE HEADREST DEPLOYED WHILE DRIVING. I WAS DRIVING AND HEARD A NOISE AND WHEN I GOT TO THE STOP LIGHT I NOTICED IT HAD DEPLOYED AS WAS FULLY OPEN. CLEARLY THIS IS A DEFECT IN MANUFACTURING. LOOK AT THE DODGE JOURNEY FORUMS AND YOU'LL SEE MANY OTHERS HAVE THIS ISSUE. THAT IS WHY I DID A SEARCH ON RECALLS AND CAME ACROSS THIS SITE AND SO MANY OTHERS HAVE THE SAME ISSUE, SO DODGE WE ARE WAITING ON YOU. PS THAT IS PROPERLY WHY MY CHECK ENGINE LIGHT CAME ON.. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACTIVE HEADREST DEPLOYED, HITTING THE CONTACT IN THE BACK OF THE HEAD. THE CONTACT STATED THEY WERE UNABLE TO REATTACH THE HEADREST. THE CONTACT CONTACTED GARY MATTHEWS MOTORS (1100 ASHLAND CITY RD, CLARKSVILLE, TN 37040, (931) 552-7100) AND SCHEDULED AN APPOINTMENT WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,455.

I WAS DRIVING AND OUT OF NO WHERE MY DRIVERS SIDE HEADREST POPPED, I DIDN'T HIT THE BRAKES HARD NOR WAS I IN ANY ACCIDENTS. IT PUSHED MY HEAD FORWARD HARD, I THOUGHT SOMEONE HAD HIT ME OR THE CAR SEAT GOT UNLATCHED AND HIT THE SEAT. I WAS DRIVING DOWN A TWO LANE ROAD NO VEHICLES AROUND ME. *TR

DRIVER SIDE HEAD REST VIOLENTLY BURST APART DURING NORMAL OPERATION GOING DOWN THE HIGHWAY. NO IMPACT TO CAR ONE WAY OR THE OTHER TO CAUSE DAMAGE. THE IMPACT HIT THE BACK OF MY WIFE'S HEAD CAUSING DISORIENTATION AND THE FRIGHTEN AWARENESS SHE HAD BEEN STRUCK. AT THE TIME, SHE WAS NOT AWARE OF WHAT HIT HER UNTIL SHE NOTICED THE HEAD REST HAD COME APART. THE HEAD REST IS NOW SHOWING THE COMPONENTS OF THE MECHANISM AND DRIVING IS NOW DIFFICULT. THERE IS NOTICEABLE PLASTIC COMPONENTS THAT APPEAR TO BE SHATTERED OR DAMAGED INSIDE THE HEADREST. *TR