2013 DODGE JOURNEY Complaints

The contact owns a 2013 Dodge Journey. The contact stated that while driving, the ABS, brake, and traction control warning lights remained illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed replacement. The vehicle was not repaired. The contact was informed by the mechanic that the replacement ABS module was no longer available from the manufacturer. The contact associated the failure with NHTSA Campaign Number: 15V675000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the VIN was not included in the recall. The contact stated that the vehicle experienced the same failure as described in the recall. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 153,000.

The contact owns a 2013 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the air bag and ABS warning lights illuminated, and the cruise control feature became inoperable. The contact received notifications for Manufacturer Recalls: R61 and T47; and the vehicle was taken to a dealer where the air bag wiring harness and the ABS module water ingress were replaced; however, the failure reoccurred approximately five years later. The vehicle was taken to a different dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Incident occurred onJune 29, 2026 approximately around 6 pm. The system in question is the electrical. I was pulling out of the parking space at the Safeway parking lot, my arm was rested on the driver side door, window was down, and I heard the automatic door locks engaged. At that exact moment I felt a heavy shock go through my arm. I screamed, and at first I did not know what happened. As I was driving home, I knew the shock had come from my arm resting on the door lock. My left arm had a visible red mark. The incident had just now occurred so it has not been confirmed by anyone. No warning lights, messages, or symptoms.

ABS Module failure. Replaced ABS module with brand new Mopar replacement. ABS module still will not communicate with system. No traction control, cruise control, multiple lights in dash.

The contact owned a 2013 Dodge Journey. The contact received a notification of NHTSA Campaign Number: 17V432000 (Air Bags). The contact stated that previously, while driving at an undisclosed speed, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The check engine oil pressure warning light illuminated. In addition, the contact managed to pull over at a local gas station and noticed black smoke leaking from under the hood. The contact stated that after she depressed the release hood latch button, the engine fire increased and rose in size. The contact was able to safely exit the vehicle. The contact managed to obtain a nearby fire extinguisher and extinguished the fire with the help of nearby pedestrians. The local fire deparment arrive on scene and filed a report. A police report was not filed. The contact sought medical attention for severe mental distress. The fire department deems the source of the fire was possibly due to engine oil. Upon further investigation, a local independent mechanic diagnosed the source of the fire as an engine main wireharness failure. The vehicle was towed to a local tow yard, where it was diagnosed as a total loss by the insurance provider and later transported to the contact's residence. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 267,000.

I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for the beauty cover R32/NHTSA 15V-431. I was supposed to be contacted when the parts were available and never was. My beauty cover has come off and my ABS system randomly turns off. I am not sure who reported that these repairs for the recalls were completed but they were not. I would like them to be completed before my car either catches fire OR my ABS gives out and I get in an accident.

We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blower going etc but speed was dropping to 0 quickly. We were in a small town so we could pull over but had it been a highway it could have caused major issue pending what lane you were in. There was no warning, no sign like a check engine light nothing. I got out and checked the engine area everything looked fine, continued moving and tapping things and finally shut the hood ready to call road side assistance because it had been about 30 min when we decided to try one more time to start it. We were getting cranking but no start and then after 30 min and poking around tapping it started right up. We already replaced alternator, battery, belt etc. But it just randomly shuts down. One day it started to shut down and then kicked back on again. But there is no warning, no check engine, no pending codes, no sign anything is wrong it just shuts down. Scary when you have a family you use the car for and it is winter with below freezing temps.

Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a total loss vehicle now the ABS and traction lights or on the seatbelt deployed light is on air sensor light on and brakes or grinding I purchased on 10-4- 2025 this is November-20-2025 I asked for refund and to cancel they say as is not sure this is a wreck or flooded vehicle

The contact owns a 2013 Dodge Journey. The contact stated that while the vehicle was parked, the contact became aware of a fluid leak underneath the front end of the vehicle. The “Low Oil” warning light was illuminated. The vehicle was taken for an oil change, and the contact was informed that the oil level was adequate, and the oil was clean. The contact was informed that the warning light might be faulty. The vehicle was taken to the dealer, and the dealer found 5 holes in the radiator. The radiator was replaced. The dealer informed the contact that the engine also needed to be replaced. The engine was not replaced. The manufacturer was not informed of the failure. The failure mileage was unknown. The VIN was not available.

On Tuesday, September 16, 2025, at approximately 1:30 PM, the driver’s side headrest, part of my 2013 Dodge Journey’s AHR (Active Head Restraint) system suddenly exploded for no apparent reason. I was alone in the vehicle, waiting to make a left turn. The sudden loud, sharp sound and impact to the back of my head startled and stunned me; I felt as if I had been rear ended. I looked back but there was no one behind me. Not knowing what had happened, I felt scared and light headed. I was still able to complete my turn but I pulled over to compose myself and ensure that I was okay. I didn’t become aware of the failure of the headrest until I returned home and my husband inspected the vehicle. As I write this incident report 24 hours after it occurred, I am experiencing soreness and discomfort in my neck and plan to seek a medical assessment. The vehicle is available for inspection until repairs are made. The manufacturer acknowledges that the sudden failure of this component is a defect for this vehicle but as yet it has not been the subject of a recall. No inspection of the head rest component by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure.