2013 DODGE JOURNEY Complaints

DRIVER SIDE ACTIVE HEADREST DEPLOYED WHILE DRIVING AT ABOUT 35 MPH ON A SMOOTH ROAD, NO ACCIDENT. FOUND THAT THE PLASTIC RETAINERS WERE BROKEN. PASSENGER SIDE HEADREST ALSO HAD DAMAGED RETAINERS. *TR

MY DRIVER SIDE ACTIVE HEADREST DEPLOYED WHILE PARKED. IT WAS FINE THE DAY BEFORE, CAME OUT THIS MORNING AND IT HAD ACTIVATED. AFTER INSPECTION, SEVERAL PLASTIC RETAINING CLIPS THAT HOLD A METAL PIN INSIDE THE HEADREST WERE BROKEN. THIS COULD HAVE HAPPENED WHILE DRIVING AND I'M NOT SURE OF THE CONSEQUENCES IF THAT HAD HAPPENED. CLEARLY THIS IS A DEFECT IN MANUFACTURING. LOOK AT THE DODGE JOURNEY FORUMS AND YOU'LL SEE MANY OTHERS HAVE THIS ISSUE.

DRIVING ALONG AND CHECK ENGINE ,NO SKID, AND ELEC FLASH AND ENGINES HUTS OFF. TRYING TO RESTART , IT CRANKS STARTS FOR 30SECONDS AND THEN SHUTS DOWN.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN INCORRECT PURGE FLOW AND LOSS VEHICLE SPEED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *LN*JB

THE FRONT DRIVER SIDE HEADREST DEPLOYED WITHOUT ACCIDENT. THE CLIPS HOLDING THE LOCKING PIN IN PLACE BROKE UNEXPECTEDLY WHILE I WAS DRIVING AND THE HEADREST POPPED WITH A LOT OF FORCE HITTING ME IN THE BACK OF THE HEAD. IT SEEMS TO BE A COMMON PROBLEM FROM WHAT I SEE ON DODGE FORUMS.

TRANSMISSION ISSUES IN 2016 , 2017 , AND 2020 . THE VEHICLE WOULDN'T MOVE AND WOULDN'T SHIFT TO DRIVE IN THE MIDDLE THE STREET . THE FIRST TIME IT HAPPEN ON THE HIGHWAY COMING FROM ALABAMA

THERE ARE 2 DIFFERENT PROBLEMS I HAVE BEEN DEALING WITH SINCE DAY ONE OF OWNING MY DODGE JOURNEY. THE FIRST BEING ELECTRICAL, MY CLOCK RUNS FAST BECAUSE OF THE POWER FLOW TO IT. I HAVE 2 POWER OUTLETS IN MY CAR THAT DO NOT WORK PROPERLY AND 1 OF THEM THE DEALERSHIP IN FLORIDA MESSED UP TO FIX ONE OF THE ELECTRICAL PROBLEMS. THE SECOND ISSUE IS WHEN I ACCELERATE MY TRANSMISSION CLICKS, I WAS PRETTY MUCH TOLD I WAS CRAZY BY THE DEALERSHIP THAT THEY COULDN'T DUPLICATE THE NOISE AND NOW THAT I DO NOT HAVE A WARRANTY THEY ARE REPORTING IT TO ME AND WANT ME TO PAY. THE LAST AND FINAL ISSUE IS MY BRAKES I HAVE HAD MY BRAKE BOOSTER REPLACED AND MY BREAK MASTER CYLINDER AND I STILL KEEP LOSING MY BRAKES. IF I HAVE TO SLAM ON MY BRAKES OR PUT ANY REAL PRESSURE MY BRAKES GO SOFT AND TO THE FLOOR. BOTH OF THESE PARTS WERE REPLACED BY THE DEALERSHIP AND THEY WERE JUST GUESSING ON WHAT WAS WRONG AND THEY DIDN'T CORRECT THE PROBLEM.

ABOUT OCTOBER 2019, WHILE PULLING INTO A GAS STATION, MY 2013 DODGE JOURNEY JUST SHUT OFF. NO WARNINGS, NO LIGHTS WENT OFF TO INDICATE WHAT HAPPENED. I PUT IT IN PARK, PUSHED THE IGNITION BUTTON SO THAT THE CAR WAS ACTUALLY OFF, AND THEN RE-STARTED IT. IT STARTED WITH NO ISSUES, AND WAS FINE. THEN IN NOVEMBER OF 2019 MY CHECK ENGINE LIGHT CAME ON, I TOOK IT TO A LOCAL AUTO PARTS STORE AND HAD THEM RUN A DIAGNOSTIC ON IT, WHICH CAME BACK THAT THE CRANK SHAFT POSITION SENSOR NEED SOME ATTENTION. HOWEVER, THE NEXT DAY WHEN I STARTED MY CAR, THE CHECK ENGINE LIGHT WASN'T ON, AND IT STAYED OFF. THAT IS UNTIL TODAY, 2.20.2020. WHILE DRIVING DOWN A HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE AUTO STORE, HAD THEM RUN A TEST, WHICH CAME BACK AS THE CRANK SHAFT POSITION SENSOR AGAIN. MY CAR HASN'T STOPPED ON ME YET, AND I HOPE IT DOESN'T, AND I AM LOOKING TO GET THIS REPAIRED. HOWEVER, EVERY ONE I HAVE SEEN HAVING THE SAME ISSUE, STATES IT HAPPENS REPEATEDLY. I REALLY HOPE TO HAVE A RECALL ON THIS, AS IT APPEARS TO BE AN ISSUE WITH THE VEHICLE ITSELF AND NOT SOMETHING THE CONSUMERS SHOULD HAVE TO KEEP PAYING FOR! WE SHOULDN'T HAVE TO DRIVE IN FEAR EVERY TIME WE GET BEHIND THE WHEEL, ESPECIALLY WHEN WE HAVE CHILDREN RIDING IN OUR VEHICLES! PLEASE FIX THIS!

WHEN TURNING TO THE LEFT THE POWER STEERING GOES OUT AND SOMETIMES COMES RIGHT BACK . IN WHICH ALL OF A SUDDEN THE CAR SNAPES TO THE LEFT VIOLENTLY. THIS HAPPEN ON THE HIGHWAY, AS WELL AS CITY STREETS.

MY CAR KEEPS MISFIRING AND I REPLACED MY SPARK PLUGS AND COIL PACKS SEVERAL TIMES.