2018 DODGE JOURNEY Complaints
View complaints related to 2018 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2018 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 DODGE JOURNEY- Jacksonville, FL
The headlights in the "auto" position will turn on the headlights and then after 5 or so minutes of driving, the interior dash board will dim and brighten, and then the headlights turn off entirely. If you move them off the "auto" position, the headlights will not turn on even when switched to the headlights. When you switch back to auto, it puts the brights on instead of the standard headlights. Rinse and repeat while driving, lights on/off/then only brights.
Source: NHTSA WEB SITE -
2018 DODGE JOURNEY- Chicago, IL
The contact owns a 2018 Dodge Journey. The contact stated while driving at various speeds, the brake pedal was depressed, and the contact heard an abnormal grinding sound. No warning lights were illuminated. The vehicle was taken to Midas where the vehicle was diagnosed that the rear brake caliper pistons failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that she was informed by the mechanic that the vehicle was included in a recall. The contact then stated that she received notification of NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The dealer was notified of the failure and confirmed that the VIN was not included in the recall and advised the contact to call the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DODGE JOURNEY- New Boston, MI
While driving car at 45 mph car stalled. Unable to start car. Continued to read service AWD system as well as Press clutch to start car, the car is an automatic with no clutch. Once started continued to stall while driving. Check engine light, battery light illuminated while driving not while car stalled.
Source: NHTSA WEB SITE -
2018 DODGE JOURNEY- Amarillo, TX
The vehicles warning lights have all lit up and the engine has stalled. We have taken it to multiple mechanics and they believe it to be the voltage regulator chip that is faulty which is accusing the engine to stall. It has also lost the back up camera capabilities which is also another recall of the 2018 Dodge Journey.
Source: NHTSA WEB SITE -
2018 DODGE JOURNEY- Fairburn, GA
The contact's son owns a 2018 Dodge Journey. The contact stated that the headlight bulbs burned out soon after replacement. The vehicle was taken to an independent mechanic where it was discovered that moisture was entering the headlight module and causing the bulbs to become blown. The contact also stated that the alternator had failed due to a defective O2 sensor. The contact replaced the O2 sensor; however, the failure returned soon after the repair. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was approximately 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2018 DODGE JOURNEY- Wilson, TX
The contact owns a 2018 Dodge Journey. The contact stated while driving 75 MPH, the adaptive cruise control (ACC) mode failed to disengage as intended and several unknown warning lights were illuminated. Additionally, the windshield wipers engaged unintendedly and remained engaged after the vehicle lost motive power. The vehicle was pushed to the side of the road. The contact's husband disconnected the battery terminals to turn off the windshield wipers; however, the vehicle failed to restart upon reconnecting the battery terminals. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DODGE JOURNEY- Douglas, GA
At Approximately 77,700 miles my Backup Camera is starting to fail intermittently. when I go to start the car and put it in reverse the screen will just show black and some static bars might show up and later on when I go to reverse again it usually works then but now sometimes it may not, yet my vehicle is not covered under the 2 separate recalls affecting the backup camera though I also have not had time to contact my local dealer about it giving its difficult nature to reproduce the issue..
Source: NHTSA WEB SITE -
2018 DODGE JOURNEY- Hyattsville, MD
The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back-over prevention screen delayed in responding, before going black and then returning to normal operation. Additionally, the vehicle failed to stop in a reasonable amount of time while depressing the brake pedal. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 72,862.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DODGE JOURNEY- DES MOINES, IA
2018 Dodge Journey, my backup camera is not working as designed and apparently is not part of a recall. When putting the vehicle in reverse it is very difficult to all most impossible to see the image on the screen.
Source: NHTSA WEB SITE -
2018 DODGE JOURNEY- Philadelphia, PA
The contact owns a 2018 Dodge Journey. The contact stated that while entering the vehicle, the contact observed water filling the driver's and passenger's side headlights, potentially reducing nighttime visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who replaced both headlights, but the failure reoccurred. The manufacturer was notified of the failure but provided not assistance. The failure mileage was 24,917.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE