2013 DODGE JOURNEY Complaints

SAFETY FEATURES OF THE FRONT HEAD REST DEPLOYED WITHOUT CAUSE, WHILE DRIVING UNDER NORMAL CONDITIONS.

MY DODGE JOURNEY'S ENGINE SHUT OFF TWICE WHILE I WAS DRIVING WITH NO WARNING. NO LOSS OF LIGHTS OR RADIO, BUT THE ENGINE JUST SHUTS OFF AND CAR CANNOT BE RESTARTED. THE FIRST TIME I WAS DRIVING ON A HIGHWAY, AND RIGHT AFTER ACCELERATING FROM A STOP AT A RED LIGHT THE CAR DIED. HAD TO HAVE IT TOWED, AND HAD AN AUTO PART STORE DO SOME BASIC TESTS AND WAS TOLD IT WAS JUST A BAD BATTERY, HOWEVER WHEN IT HAPPENED AGAIN THE DAY AFTER REPLACING THE BATTERY. THIS TIME I WAS ON A CITY STREET HAVING JUST EXITED OFF OF THE INTERSTATE. I WAS IN TRAFFIC AND AGAIN THE CAR JUST LOST POWER DUE TO THE ENGINE SHUTTING DOWN. AGAIN IT WOULD NOT START AND COULD NOT BE JUMP STARTED SO HAD IT TOWED TO THE DEALER. DEALER WAS ABLE TO GET A CODE P061C, AND FOLLOWED INSTRUCTIONS TO UPDATE THE PCM. FROM WHAT I UNDERSTAND, A SOFTWARE UPDATE WAS APPLIED TO THE POWER CONTROL MODULE. I AM VERY CONCERNED WITH THE FACT THAT MY CAR CAN JUST SHUT DOWN THE ENGINE WITH NO WARNING AT ALL. VERY DANGEROUS.

2013 DODGE JOURNEY. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL. *LD THE CONSUMER STATED THE ABS MODULE FAILED AND WAS REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER DENIED REIMBURSEMENT DUE TO THE REPAIR HAVING BEEN OVER 2 YEARS AND WAS OUT OF WARRANTY. *JS

MY HEADREST ON MY DRIVER SEAT JUST BUSTED OUT WHILE I WAS DRIVING ON I10 AND HIT ME IN THE BACK OF MY HEAD. IT HIT ME SO HARD I SWERVED LEFT TO RIGHT LIKE 3 4 TIMES, I LITERALLY HAD TO PULL OVER AND GET OUT TO SEE WAT THAT WAS, I THOUGHT SOMETHING CAME THRU THE BACK OF MY WINDOW, IT KNOCKED ME DIZZY FOR A FEW MINUTES, I HAD TO SIT AND WAIT, I THOUGHT I WAS GOING TO GO OUT, I HAD TO CLOSE MY EYES AND DEBILITATE, THE MOST SCARIEST THING EVER, MY NECK AND BACK HURT.*DT*JB

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY LIMITED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE JIM RIEHL'S FRIENDLY CHRYSLER JEEP 32899 VAN DYKE AVE, WARREN, MI 48093 (586) 979-8700 HOWEVER, NO DIAGNOSTIC TESTS WERE PREFORMED. THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 10139771 AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

WAS IN AN ACCIDENT. WENT OFF THE SIDE OF THE ROAD, THOUGH A YARD AND OVER AN EMBANKMENT RESTING AGAINST A TREE. FRONT END DAMAGE, AND DAMAGE TO BOTH SIDES OF THE VEHICLE. NO AIRBAGS DEPLOYED. VEHICLE WAS TRAVELING AT APPROXIMATELY 58-60 MPH AT THE TIME OF THE CRASH. THIS WAS ON A STATE RURAL ROUTE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND STABILITRAK WARNING INDICATORS ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, BOTH WARNING INDICATORS TURNED OFF AND THE BRAKE PEDAL AND STEERING WHEEL STIFFENED. THE BRAKE PEDAL AND STEERING WHEEL REMAINED STIFF UNTIL THE WARNING INDICATORS ILLUMINATED AGAIN. THE CONTACT TOOK THE VEHICLE TO BROWN DODGE CHRYSLER JEEP RAM (170 I-35, DEVINE, TX 78016, (830) 665-6401) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

MY RADIO KEEPS CHANGING STATIONS AS I AM DRIVING. SOMETIMES IT HAPPENS WHEN I HIT A BUMP, SOMETIMES IT JUST DOES IT RANDOMLY ON ITS OWN. IT HAPPENS WHEN DRIVING OR STATIONARY. VERY FRUSTRATING!

MY ABS / TRACTION CONTROL LIGHT IS ON. AND MY WINDOWS REFUSE TO ROLL DOWN AND MY LIGHTS ON THE INSIDE OF MY CAR FLICKER WHEN DRIVING.

THIS VEHICLE WAS INVOLVED IN A ONE VEHICLE CRASH. THE VEHICLE STRUCK A UTILITY POLE AT 28MPH. THE IMPACT WAS IN THE CENTER FRONT. THE CAR HAS BEEN DOWNLOADED USING BOSCH DATA RETRIEVAL SOFTWARE. I AM A CRASH RECONSTRUCTION TROOPER WITH THE OHIO STATE HIGHWAY PATROL. ALL DATA IN THE DOWNLOAD WOULD NORMALLY INDICATE THAT THE AIRBAGS AND SEAT BELTS WOULD HAVE ACTIVATED. THE CONCERN IS AS TO WHY NONE OF THE SAFETY RESTRAINT SYSTEM SEEMS TO HAVE WORKED. PLEASE CONTACT ME FOR ADDITIONAL INFORMATION.*DT *TR *DT*JB