2013 DODGE JOURNEY Complaints

PASSENGER HEADREST JUST SNAPPED APART WHILE PARKED IN OUR DRIVEWAY. NO ACCIDENT AND NOT IN MOTION.

TRANSMISSION UNEXPECTEDLY DOWNSHIFTS AT ANY SPEEDS CAUSING THE ENGINE TO RED LINE AND THE SPEED GOVERNOR CUTS OFF THE FUEL CAUSING THE VEHICLE TO STALL. THE ONLY WAY TO RESOLVE THE PROBLEM IS TO RESTART THE ENGINE. HAVE ALMOST BEEN REAR ENDED ON MORE THAN ONE OCCASION.

WHILE DRIVING THE VEHICLE THERE IS A LACK OF POWER STEERING ASSIST. WHEN TURNING RIGHT THERE IS NO POWER STEERING ASSIST AT ALL, WHEN TURNING LEFT THERE IS SOME ASSIST. MY WIFE DRIVES THIS VEHICLE & TAKES OUR KIDS TO & FROM SCHOOL DAILY. I HAVE SWITCHED CARS WITH HER FOR THE TIME BEING.

MY JOURNEY KEEPS STALLING ON ME ESPECIALLY WHEN STOPPED (RED LIGHTS,STOP SIGNS, IN TRAFFIC ETC.) AT ONE POINT IT EVEN STALLED OUT ON ME WHILE DRIVING AND I COULDN'T MOVE THE STEERING WHEEL, BRAKES, NOTHING! IT COMPLETELY LOCKED UP. I WAS LUCKY THAT THAT TIME I WAS IN MY NEIGHBORHOOD OTHERWISE I WOULD HAVE GOTTEN IN A CAR ACCIDENT. AT FIRST THE FUEL CAP LIGHT KEPT COMING ON, DODGE DEALER TOLD US TO JUST HAVE THE CAP REPLACED (WE DID) BUT THE LIGHT KEEPS COMING ON AND OFF STILL AND NOT RESOLVING ANY PROBLEMS. THEN A RED LIGHTENING BOLT CAME ON A COUPLE TIMES AND THAT'S WHEN MY CAR WOULD SHUT OFF AT A STOP AND TRY RESTARTING ON ITS OWN. NOW AT THE MOMENT NO LIGHTS ARE ON AND IT'S STILL STALLING. AND EVERY TIME IS STALLS IT'S ALWAYS IN DRIVE AND WILL COMPLETELY TURN OFF. IT HAS STALLED IN PARKED A FEW TIMES ALSO BUT MAJORITY OF THE TIME IS WHEN STOPPED IN DRIVE. THIS IS VERY VERY DANGEROUS. I HAVE 3 KIDS WHO ARE ALWAYS WITH ME. I CAN'T IMAGINE IF SOMETHING HAPPENED BECAUSE OF THIS. I'VE DONE MY RESEARCH AND NOTICED THERE ARE MANY MANY PEOPLE HAVING THE SAME EXACT ISSUE. DODGE NEEDS TO RECALL THE VEHICLE QUICKLY BEFORE THEY RUN INTO A LAWSUIT.

THE HEADREST DEPLOYED AND PLASTIC SAFETY CLIPS APPEAR TO BE BROKEN. DEPLOYED FOR NO REASON.

FOR TWO YEARS BATTERY HAS BEEN UNABLE TO HOLD CHARGE, EVEN WHEN REPLACED NEW, ENGINE RIDING ROUGH TO COMPLETE STOP IN ROAD, NO FLASHERS ETC. ALTERNATOR REPLACED COMPLETE ELECTRIC HARNESS BURNT, ALL FIXED STILL WILL NOT HOLD BATTERY CHARGE. NO CAR FOR TWO MONTHS. CAR STALLED IN ROAD.

THE DRIVER'S SIDE FRONT SEAT HEADREST EXPLODED FOR NO REASON. THERE HAS BEEN NO ACCIDENT OR DAMAGE OF ANY KIND OF THE VEHICLE TO CAUSE THIS ISSUE. THE HEADREST CAN NOT BE FIXED OR EASILY REPLACED. ALSO, WITHIN THE LAST YEAR THE DRIVERS SIDE SEAT BELT MECHANISM HAS MALFUNCTIONED CAUSING THE SEAT BELT TO NOT BE ABLE TO MOVE UP AND DOWN AS INTENDED AND NOT ALWAYS RETRACTING.

SOMETHING HAS GONE VERY WRONG IN MY TRANSMISSION. POSSIBLY TORK CONVERTER OR A PUMP CAUSING 2 ERROR CODES AND A HUGE WINDING NOISE UPON STARTING THE VEHICLE. THE ERROR CODES ARE P083B FOR THE TFPS AND P0944 HYDRAULIC PRESSURE UNIT. MY CAR IS 2013 AND WAS PURCHASED ON APRIL 7TH WITH 44,011 MILES ON IT. I HAVE SINCE PUT 14000 MILES ON IT WITH THE NEEDED AND PROPER OIL CHANGES EVERY 5000 MILES. I WAS DRIVING AND STARTED HEARING A HIGH PITCHED WINDING NOISE. I STARTED TO HEAD TO SOMEPLACE I WOULD BE ABLE TO PARK AND STOPPED AT A RED LIGHT. ONCE IT TURNED GREEN I PROCEEDED TO PRESS ON THR GAS AND THE CAR DIDNT MOVE RATHER SLID BACKWARD ALMOST HITTING THE CAR BEHIND ME. I HAD MY 3 YEAR OLD IN THE CAR PROPERLY RESTRAINED IN THE CORRECT CAR SEAT BUT IT WAS SCARY. I THEN HAD IT TOWED TO A TRANSMISSION SHOP AND GOT A DIAGNOSIS OF NEEDING TO REBUILD MY TRANSMISSION. SO A 2013 DODGE JOURNEY NEEDS THE TRANSMISSION REBUILT AT 58K MILES.

CRANK SENSOR, CUT OUT TWICE WITHIN 2 YEARS TIME AND HAD TO GET REPLACED! EACH TIME, VEHICLE WAS IN MOTION! VERY DANGEROUS! HAD TO TOW VEHICLE EACH TIME. MY CHILD WAS IN THE VEHICLE WITH ME THE FIRST TIME. I EXPECT FULL REIMBURSEMENT FOR EACH INCIDENT. *JS

WE HAVE TAKEN OUR VEHICLE INTO THE LOCAL DODGE DEALERSHIP AT LEAST 5 TIMES SINCE AUGUST 2016 FOR THE SAME SAFETY CONCERNS OF JERKING AND STALLING WHILE DRIVING ON CITY STREETS. THE MOST RECENT EPISODE OCCURRED TODAY. WE HAVE HAD MULTIPLE NEAR MISS ACCIDENTS DUE TO THE STALLING. THE DEALERSHIP HAS CHARGED US ALMOST $2000 OVER THESE LAST 3 YEARS. THESE CHARGES HAVE INCLUDED REPLACEMENT OF TIRES, BATTERIES AND SENSORS WITHOUT RESOLUTION OF PROBLEM. PLEASE HELP US RESOLVE THIS ISSUE FOR THE SAFETY OF THE PASSENGERS WHO ARE TRAVELLING IN OUR VEHICLE AND THOSE WHO ARE DRIVING AROUND US. THANK YOU.