2018 DODGE JOURNEY Complaints

View complaints related to 2018 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2018 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 DODGE JOURNEY
    - Troy, MI

    I was driving in inclement weather in all wheel drive on the freeway traveling at approximately 50MPH. The rear of the vehicle felt as if it slipped on ice, however it did not change it's course of travel. The issue continued to happen. I turned off the all wheel drive and the issue did not happen again. The vehicle will not pick up speed after starting until the ABS Warning turns on. The time the warning light comes on can be anywhere from 10 seconds after picking the vehicle in drive. This time can last as long as a minute. This is every time the vehicle is started. A mechanic advised the sensor in the Right Rear Axle Assembly is not working and needs to be replaced.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Jefferson City , TN

    Rear view mirror (known as backup camera failed prematurely, dodge corporate office is failing to recognize this an issue stating that if there was a recall for my VIN they would fix free of charge. This car is just barely over 3 years old and failing components that put me at risk as a driver when backup camera fails as it is very complex to see behind me while In reverse

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Adairsville, GA

    Engine shuts off without warning. Driving and all of sudden, engine stops, drop vehicle in neutral and push start and it starts right back. I have been on curvy road, going up steep hill and also on perfectly level road, makes no difference, happens without warning. Dangerous because on hill started rolling back...can't steer on curvy road unless engine running...please check into this before I or someone else gets hurt or killed.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Capitol Heights, MD

    On October 22, 2021, I was driving my 2018 Dodge Journey Crossroad and upon sitting at a traffic light I press the gas and my truck started humming for about five seconds and it stopped. I brought this truck on December 4th, 2019 and it has roughly 64,000 miles on it but I kept up my routine maintenance. I am a person with disabilities and I need my vehicle to get to work. Please look into this matter my transmission should not have gone out so soon! Thank you for your kind attention.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Owatonna, MN

    Rear backup camera is severely blurred as to make it impossible to safely see any Cleaning of the lens made no change in the severity of the image. The Carmax dealership in Brooklyn park MN was aware of the issue and notified of the malfunction after a test drive. Their answer was that it was a known issue but there was no effort to fix the problem because it was not listed as a recall issue. There was no warning light or electronic notices, only noticing the issue on the dash screen when the “reverse” was engaged. It is unable in its current condition to provide an adequate level of safety when backing up. The colored lines indicating the vehicles part while backing up is clear but all surrounding objects are blurry.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Russellville, KY

    The contact owns a 2018 Dodge Journey. The contact stated while reversing into a parking space the rear-view camera screen inadvertently turned black. There was no warning light illuminated. The contact stated that as she opened the hatchback, the rear-view camera functionality returned. The contact also stated that the interior lights of the vehicle remained on for a month. The vehicle was taken to the local Pep Boys auto store who diagnosed that the battery needed to be replaced. Then, the vehicle was taken to the dealer who diagnosed that no issues were found with the vehicle however, an unknown software was reprogrammed. The contact stated that the interior lights remained on and the vehicle was taken back to the dealer who diagnosed that the rear wiring system needed to be replaced. The contact stated that the vehicle was taken to another local Pep Boys who diagnosed that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to another authorized dealer to be diagnosed. The approximate failure mileage was 18,000.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Butte, MT

    I am going through rear tires every couple months. We have taken by car to get looked at and they said everything looks good. However I can put new tires on and then 2 or 3 months later they are bald with the wiring coming out of them.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Butte, MT

    My battery or the connection is bad but when I have it tested, they day its perfect. My car dies all the time and even if we charge it all night, my check engine light for poor battery connection stays on.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Greenwood, IN

    uConnect infotainment / control system malfunctions played music automatically on engine start (as usual) but screen reads “off” condition and won’t respond to touch commands. (no backup camera; just "off" screen) malfunctions started a month earlier: -“shuffle” function won’t engage (as it did when new) -starts playlist at beginning each time, instead of continuing where left off (as it did when new) concern that uConnect system is failing; FCA and dealer claim system is "working as designed". concern that system may again freeze and stop working, posing a range of safety hazards for driver and others.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - WABASH, IN

    I GOT A VEHICLE FROM CARVANA AND HAVE HAD TO TAKE IT TO THE CHRYSLER DEALERSHIP SEVERAL TIMES TO BE REPAIRED. GOT IT BACK 2 DAYS AGO AND NOW SEEMS LIKE THE REAR END IS ABOUT TO FALL OFF AND THEY SAID THEY CAN'T GET IT IN FOR 2 WEEKS AND SENT ME HOME DRIVING IT YET AGAIN.

    Source: NHTSA WEB SITE