2013 DODGE JOURNEY Complaints

AS I WAS DRIVING DOWN MY STREET AT ABOUT 40 MPH, THE DRIVER'S SIDE HEADREST SPONTANEOUSLY DEPLOYED, HITTING ME HARD IN THE BACK OF MY HEAD. I WAS ON A CITY STREET GOING STRAIGHT, AND HAD HIT NO BUMPS.

I PURCHASED THIS CAR IN 2012 AND SINCE THEN, I HAVE REPLACED THE BATTERY AT LEAST ONCE A YEAR AND DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR. TO ME, THIS IS A DESIGN FLAW AS I CANNOT GET TO THE BATTERY TO CHECK WATER OR STATUS. I WAS DRIVING DOWN THE ROAD THE OTHER DAY WHEN ALL THE IDIOT LIGHTS STARTED FLASHING, SO I PULLED OVER AND TURNED OFF THE CAR. I TRIED TO RESTART IT AND THE BATTERY WAS DEAD!! E TN DODGE HAD JUST REPLACED THE BATTERY, UNDER WARRANTY, AS I HAD JUST REPLACED THE BATTERY TWO MONTHS EARLIER, AND NOW IT WAS DEAD, ONCE AGAIN, 1 YEAR LATER, ALMOST TO THE DAY. AND NOW IT'S BACK AT E TN DODGE, REPLACING THE BATTERY ONCE AGAIN. AND YET, DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR, THAT REPLACING THE BATTERY, ONCE A YEAR, IS NORMAL IN THIS AREA. I SPOKE WITH GEORGE STEPHENS AT THE DODGE DEALER AND HE WAS THE ONE WHO SAID THAT. I HAVE CALLED CHRYSLER AND THEY KEEP TELLING ME TO "BRING IT TO THE NEAREST DEALER", CHRYSLER HAS TOLD ME THIS FOUR TIMES FOR A TOTAL OF ABOUT 5 WEEKS DOWNTIME, BOTH AT THE DEALER AND ON THE ROAD/HOME TOTAL. I TRULY CANNOT GET ANYONE AT CHRYSLER TO LISTEN TO ME AND THEY ARE NOT TAKING THIS SERIOUSLY. AT THE SAME TIME, SINCE OWNING THE CAR, MY REMOTE WILL NOT START THE CAR IF IT'S COLD. I HAVE TO PHYSICALLY GO OUTSIDE, OPEN THE CAR DOOR, SIT IN THE SEAT AND START IT AS IF I WAS GOING TO USE IT RIGHT THAN AND THERE. I HAVE THE PAPERWORK WHERE I HAVE TAKEN IT TO ROCKY WILLIAMS DODGE, IN MT. JULIET, TN TO GET IT FIXED AND THEY SAID "NOTHING WRONG"....,TO ME, THIS IS A SERIOUS DESIGN FLAW AND SAFETY ISSUE AS IF I OR MY WIFE ARE ON THE INTERSTATE AND THE BATTERY DIES, I AM STUCK. AND IT HAS HAPPENED BEFORE...

THE BRAKE PEDAL GOES EXTREMELY SOFT AFTER THE ANTI-LOCK BRAKE SYSTEM ENGAGES OR AFTER BRAKING WHEN DRIVING OVER A BUMP/POTHOLE. IT CAN STILL BRAKE, BUT I HAVE TO PRESS THE PEDAL TO THE FLOOR, AND THE CAR SLOWS DOWN RATHER THAN STOPPING. IT WILL STAY SOFT A WHILE (15-20 MIN), BUT I FOUND THAT IF I PUMP THEM HARD A FEW TIMES (LIKE WHILE AT A RED LIGHT) IT THEN RETURNS TO NORMAL. THIS HAS HAPPENED MANY TIMES, MOSTLY RECENTLY 2/28/2019. I'M AFRAID THIS WILL HAPPEN AND RESULT IN ME HAVING AN ACCIDENT OR REAR-ENDING SOMEONE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE INTERIOR LIGHTING WAS ILLUMINATED. THE VEHICLE EVENTUALLY STARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE MODULE WAS DAMAGED FROM MOISTURE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) LAST YEAR. THE VEHICLE WAS TAKEN TO JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 S FEDERAL HWY, POMPANO BEACH, FL 33062) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NOT BE REPAIRED BECAUSE THE PART WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,398.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, IT WAS DISCOVERED THAT THE POWER STEERING RETURN HOSE WAS DAMAGED AND CAUSED THE POWER STEERING FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

MY BATTERY AND ALTERNATOR HAD TO BE CHANGE RECENTLY ....PLUS THERE WAS HOLE. ON THE COOLANT LINE WHICH CAUSE. MY CAR TO OVER HEAT ...CAN YOU PLEASE CHECK FOR THE COOLANT WIRE AND THE ALTERNATOR ON 2013 MODELS

THE REAR HATCH WIRES THAT CONNECT TO THE HATCH ARE ALL FRAYED AND OR BROKEN CAUSING SPARKS AND NON FUNCTIONING HATCH LOCK SWITCH, BRAKE LIGHT PROBLEMS, AND DANGEROUS! THE PROBLEM IS DODGE CHEAPER OUT ON THE WIRES THEY USED AND THEY FALL APART AND BREAK ALSO THEY AREN'T LONG ENOUGH. MY OTHER ISSUE IS THE WIPERS ARE NOISY NO MATTER WHAT BRAND USED AND I MEAN REALLY LOUD, LASTLY THE WIPER SPRAY NOZZLE ON BACK DOESN'T SPRAY THE ONE ON THE HOOD BROKE OFF AND THE REAR WIPER DOESN'T WIPE THE WHOLE WINDSHIELD NEITHER DOES THE FRONT WIPERS! THE MAIN ISSUE IS THE CHEAP ELECTRICAL WIRING ON THIS CAR IT EASILY BREAKS OFF AND FALLS APART WITHIN 5 YEARS THE WIRES ARE NO LONGER USEABLE! DODGE NEEDS TO RECALL THE WIRING 100%

"ELECTRONIC STABILITY CONTROL AND ABS LIGHT RECALL". THE LIGHTS OF THE "ABS AND ESC" ARE LIGHTED WHEN WE START THE ENGINE OF THE VEHICLE.

TAKARA RECALL THE CAR IS RANDOMLY DRAINING THE BATTERY. THERE IS NOTHING PLUGGED IN NOR LIGHTS LEFT ON. MY CLOCK SEEMS TO GAIN TIME RANDOMLY AS WELL AS MY BLUETOOTH FUNCTION NOT RESPONDING. I CAN DRIVE THE CAR AND THEN PARK IT IN MY HEATED GARAGE GO OUT 30 MINS LATER AND THE BATTERY IS DRAINED. I ALSO REPLACED THE BATTERY WHILE HAVING THE OLD BATTERY TESTED. SAME OCCURANCE. AND OLD BATTERY TESTED FINE AT AUTO ZONE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST THREE DAYS. THE CAR WILL START ONCE JUMPED.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS IN PARK, AN INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED, DISPLAYING THAT THE VEHICLE WAS NOT IN PARK. THE VEHICLE FAILED TO START WHEN THE INDICATOR WAS ILLUMINATED. TRI STAR MOTORS SOMERSET (1260 N CENTERS AVE, SOMERSET, PA 15501) STATED THAT THE VEHICLE NEEDED A NEW BATTERY. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.