2018 DODGE JOURNEY Complaints

JAMES TOWN OUTSIDE CENTER TX ON HWY 7 GOING 60-65 JUST HAD MY CAR SERVICED 6/3/19 TRANSMISSION RUNS LIGHT COMES ON RUNS HOT CAR STARTS JERKING AND DECREASE THEN INCREASE IN SPEED TRACTION CONTROL IS ALSO ON I STOP AT THE FIRST STORE I SEE TURN OFF THE CAR WOULDN'T CRANK FOR TWO DAYS 6/5/19 AT 11:45-50 IT STARTS I STRUGGLE TO GET IT TO JOAQUIN TEXAS WHERE I LIVE IT JERKED, INCREASED AND DECREASED IN SPEED, THE BRAKE PEDAL WAS HARD WHEN CRANKING AND TOUCHY WHILE DRIVING ALSO THE TRANSMISSION LIGHT AND TRACTION CONTROL WAS ON

WHEN I WENT TO DEALERSHIP I KNEW I WANT A TRUCK WITH 3RD ROW, I TEST DROVE THE JOURNEY I PICKED OUT OF WHAT WAS OFFERED WHEN I TEST DROVE THE FIRST TRUCK, IT REFUSED TO SHIFT FROM 1ST TO 2ND GEAR SO WE WENT BACK AND DROVE THE ONE I PURCHASED. WELL I GOT IT HOME AND DROVE FOR A FEW DAYS AND NOTICED WHEN I WOULD TAKE IT OUT OF PARK IT WOULD ,AKE A LOUD THUMP NOISE ONLY SOMETIMES LIKE I AM SITTING ON A HILL. I TOOK IT BACK THEY HEARD THE NOISE SAID THEY COULD FIX IT BUT SERVICE SAID THAT WAS NORMAL, WHICH I STRONGLY DISAGREED BUT MY DEAL WAS FUNDED AND NOTHING THEY WOULD DO. SO ANOTHER MONTH OR SO LATER I NOTICE MY GAS TO EMPTY WAS JUMPING DRASTICALLY I FIGURED BAD GAS SO I DROVE IT OUT AND TRIED AGAIN AND AGAIN. FINALLY HAD IT BECAUSE GOING FROM 60 TO 30 IN 2 MILES IS MAJOR THAT SAME WEEK I USED MY CRUISE CONTROL FOR MAYBE THE 3RD TIME SINCE I HAD THE VEHICLE AND IT WOULD NOT KEEP A STEADY SPEED I WENT UP 5 MPH FASTER THAN I SET IT AND THEN DROPPED IT DID THIS UNTIL I CANCELLED THE CRUISE. I IMMEDIATELY MADE AN APPOINTMENT WITH THE DEALER THEY HAVE HAD IT A WEEK AND NO WORD FROM THEM YET. MEANWHILE I HAVE RESEARCHED AND SEE THE SAME ISSUES I AM HAVING LEAD TO MORE ISSUES LIKE THE BRAKES NOT STOPPING THE VEHICLE AND I TRAVEL 100 MILES BACK AND FORTH TO WORK AND HAVE SMALL CHILDREN THAT IS A VERY UNEASY FEELING. THE OTHER ISSUES LIKE THE RADIO FREEZING INBETWEEN CHANGING FROM BLUE-TOOTH TO RADIO SO I HAVE TO DRIVE THAT ENTIRE HOUR TRIP TO WORK WITHOUT ANY MUSIC UNLESS I STOP AND RESTART THE CAR. ALSO WHEN I GET OFF THE HIGHWAY A LOT OF TIMES THE SENSOR FOR THE SPEED AND RADIO FINALLY KICKS IN AND THE RADIO PLAYS EXTREMELY LOUD LIKE I AM STILL ON THE HIGHWAY AND THE ENTIRE RIDE THE RADIO WOULD NOT TURN UP PASS THE LOW VOLUME.

WHEN DRIVING OVER 50 MPH THE RPM STARTS ESCALATING AND GOES BACK TO NORMAL. RPM REPEATS AFTER ONE TO TWO MINUTES. AFTER PUTTING A FULL TANK OF GAS, CHECK ENGINE LIGHT CAME ON AND METER READ GAS TANK EMPTY. VEHICLE STAYED WITH THE DEALERSHIP FOR 8 DAYS FIRST TIME. FUEL PUMP AND WIRES WAS FULLY REPLACED. VEHICLE IS BACK WITH DEALERSHIP FOR A SECOND TIME. THIS TIME THE GAS METER READS LESS THAN 3/4 TANK AS A FULL TANK OF GAS IS PUT INTO THE VEHICLE. RPM STARTS DOING THE SAME THING WHEN THE VEHICLE HITS 50 MPH. WAS INFORMED BY THE DEALERSHIP FUEL PUMP AND WIRES ARE THE REASON FOR MY VEHICLE BEING IN THE SHOP AGAIN. VEHICLE IS BACK TWICE IN THE SHOP LESS THAN 2 MONTHS. STILL WITHOUT A PROPER WORKING VEHICLE

WHEN SECOND ROW SEATS ARE FOLDED IN THE UPRIGHT POSITION AND SLID FORWARD. THEY DO NOT LOCK IN PLACE. THE SEAT SLAMS FORWARD AND BACKWARDS. THIS IS AN EXTREME SAFETY AND SHOULD BE REPAIRED BEFORE CAUSING A SEVERE INJURY.

THE CAR KEPT LOSING POWER IN THE MIDDLE OF DRIVING AND NO ENGINE LIGHTS WERE POPPING UP TO SHOW THAT ANYTHING WAS WRONG WITH THE VEHICLE. THE FIRST 2 TIMES WERE IN REVERSE. THE POWER CUT OFF AND I WAS UNABLE TO MOVE THE STEERING WHEEL OR BRAKES. I WAS ABLE TO RESTART THE CAR AND GO. THE THIRD TIME I WAS GOING FORWARD ON A HIGHWAY. I SLOWED TO TURN ON AND THE POWER CUT OFF IN THE MIDDLE OF THE TURN. I WAS UNABLE TO CONTROL THE STEERING WHEEL OR BRAKES. LUCKILY I WAS NOT AROUND OTHER VEHICLES AND THE CAR SLOWED TO A STOP ON THE SIDE OF THE ROAD IN GRASS. THIS OCCURRED WITH A YOUNG CHILD IN THE CAR AND IT SCARED BOTH OF US. I WAS ABLE TO THEN START THE CAR AGAIN AND GET IT INTO THE DEALERSHIP SERVICE DEPARTMENT THE NEXT DAY. THE SERVICE DEPARTMENT COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE WHEN THEY HOOKED IT UP TO THEIR MACHINES. THEY DROVE THE CAR FOR A WEEK AND WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. THE LAST DAY WHEN THEY TOOK IT FOR ONE MORE DRIVE THE CAR DIED ON THEM IN THE MIDDLE OF DRIVING. THEY HOOKED THE CAR UP AGAIN AND IT SHOWED THAT NOTHING WAS WRONG. WHEN THEY CONTACTED CHRYSLER CORPORATION THEY TOLD THEM TO LOOK AT THE ENGINE. THAT IS WHEN THEY FOUND METAL SHARDS AND OTHER THINGS WRONG WITH THE ENGINE. THE CORPORATION HAD KNOWN THAT SOME OF THESE ENGINES WERE FAULTY BUT HAD NOT NOTIFIED THE DEALERSHIP OR THE CONSUMERS THAT THEY COULD BE DRIVING A CAR WITH A FAULTY ENGINE. THIS WAS MOST DEFINITELY A SAFETY ISSUE AND ESPECIALLY CONCERNING SINCE WE HAD BEEN DRIVING OUR YOUNG CHILDREN IN THE VEHICLE WITH US. I BELIEVE THE CONSUMERS SHOULD KNOW THAT THEY COULD HAVE FAULTY ENGINES AND NOT KNOW BECAUSE THE SERVICE MACHINES DO NOT DETECT THE PROBLEM AND CHRYSLER IS NOT GIVING OUT THE INFORMATION.

THE VEHICLE HAS DIFFICULTY GOING UP HILL. WHEN DECREASE SPEED OR STOPS AND YOU WANT TO STEP UP THE GAS, IT TAKES A LONG WHILE. SOMETIME IT SHAKES WHEN YOU POWER ON. THE COMPUTER FREEZES. LOTS OF HESITATION TO GO OR SOMETIMES IT WAS TO KEEP GOING WHEN YOU ARE AT A STOP.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED ALL STAR DODGE CHRYSLER JEEP RAM (LOCATED AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044) WHERE IT WAS DIAGNOSED THAT THE AMBIENT AIR TEMPERATURE SENSOR FAILED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR TURNED OFF THE NEXT DAY. THE CONTACT THEN CALLED THE DEALER AND WAS ADVISED NOT TO BRING THE VEHICLE IN FOR REPAIRS BECAUSE THE SENSOR SYSTEM RESET ITSELF BUT IF THE CHECK ENGINE WARNING LIGHT RE-ILLUMINATED TO BRING THE VEHICLE BACK IN FOR REPAIRS. ON ANOTHER OCCASION, THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START WHILE ATTEMPTING TO DRIVE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GROUND WIRE FROM THE BATTERY TO THE VEHICLE WAS NOT CONNECTED APPROPRIATELY. A NEW BATTERY WAS INSTALLED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

2018 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO ILLUMINATED CHECK ENGINE LIGHT. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILUIRE. THE CONSUMER REQUESTED A FULL REFUND OR A NEW VEHICLE OF A DIFFERENT MAKE AND MODEL. *JS

THE RADIO IN THIS VEHICLE OFTEN WILL MAKE A SUDDEN LOUD NOISE MID-MUSIC AND THEN SHUT DOWN THE SYSTEM ENTIRELY FOR ABOUT A MINUTE. IT THEN STARTS BACK UP AS NORMAL. THIS HAPPENS UNPREDICTABLY ABOUT ONCE A WEEK SINCE I PURCHASED THE VEHICLE AROUND NOVEMBER.

SEAT BELT COMES OUT WITH MINOR TENSION WITHOUT PUSHING SEATBELT RELEASE BUTTON. THIS HAS HAPPEND MANY TIMES. 9000 MILES ON CAR.