2013 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE HAZARD LIGHTS AND ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT JUMPER CABLES WERE PLACED ON THE BATTERY IN AN ATTEMPT TO START THE VEHICLE; HOWEVER, THE JUMPER CABLES CAUGHT FIRE INADVERTENTLY. THE CONTACT USED A RAG TO REMOVE THE JUMPER CABLES FROM THE BATTERY AND THE FIRE WAS EXTINGUISHED. THE CONTACT SUSTAINED A MINOR BURN TO HER THUMB THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,730.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING LOW OR HIGH SPEEDS, THE STEERING BECAME DIFFICULT TO MANEUVER. ON SEVERAL OCCASIONS, THE CLOCK SET ITSELF AT DIFFERENT TIMES AND THE TIRE PRESSURE FLUCTUATED UP AND DOWN WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,695.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE PROJECTION OF THE HIGH BEAM HEADLIGHTS WAS SO WEAK THAT THE CONTACT COULD NOT READ THE EXIT SIGNS. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER (VAN HORNE CHRYSLER DODGE JEEP RAM IN MANITOWOC, WI) WHERE THE HEADLIGHTS WERE CALIBRATED. THE FAILURE WAS FIRST NOTICED WHEN THE VEHICLE WAS PURCHASED AS IF THE HEADLIGHTS WERE DIRECTED TOWARDS THE GROUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 10/26/17*LJ UPDATED 10/27/17*JS

DRIVING DOWN A STATE ROAD AND MY BRAKES BECAME SPONGY. IN ORDER TO STOP I WOULD HAVE TO SLOW DOWN AND PUSH MY BRAKES PEDAL TO THE FLOOR. THE FIRST TIME IT HAPPENED I PULLED OVER AND SHUT MY CAR OFF TOO CALL SOMEONE. AS SOON AS I STARTED MY VEHICLE AGAIN THE BRAKES WERE FINE. TODAY I DECIDED TO PULL OVER AGAIN AND TURN THE CAR OFF. WHEN I TURNED IT BACK ON I PUMPED THE BRAKES A FEW TIMES AND IT WAS BACK TO NORMAL. THIS HAS HAPPENED TO ME THREE TIMES SO FAR. I HAVE A NEWBORN AND CANNOT RISK BRAKE PROBLEMS. I CHECKED AND MY VEHICLE DOES NOT HAVE A RECALL, HOWEVER, DODGE JOURNEYS BETWEEN 2012 AND 2015 HAVE RECALLS. MINE IS A 2013 BUT NO RECALL. IS THIS THE SAME ISSUE? AND IF SO, WHY DO I NOT HAVE A RECALL ON MINE?.

1. PROBLEM WITH DOORS NOT UNLOCKING FROM EXTERIOR DOOR LEVER BUTTON. 2. IGNITION NOT WORKING EVERY TIME IT RAINS OR GOES THROUGH CAR WASH. 3. INTERIOR LIGHTS FLASHING ON AND OFF WHEN GOING THROUGH CAR WASH

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT ESC (ELECTRONIC STABILITY CONTROL) WARNING LIGHT ILLUMINATED AS WELL AS THE VEHICLE WOULD SUDDENLY BRAKE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO COLONIAL DODGE CHRYSLER JEEP AT 24 COOLIDGE ST, HUDSON, MA 01749, PHONE NUMBER: (978) 568-8000, TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,HYDRAULIC) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE LOCAL DEALER WAS CONTACT AGAIN BUT DUE TO THE DIAGNOSTIC FEE THE VEHICLE WAS NOT DIAGNOSED THE SECOND TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

BATTERY GOES DEAD FREQUENTLY WHEN VEHICLE IS LEFT ALONE FROM 12 TO 48 HOURS. REPLACED BATTERY WITH A NEW TOP OF A LINE SEARS BEST.. PROBLEM STILL EXISTS. VERY DANGEROUS WHEN VEHICLE WILL NOT START AT THE END OF A WORK DAY STRANDED IN A PARKING SPOT IN A BAD SIDE OF TOWN. ELECTRIC DOOR LOCKS WILL NOT OPEN DOORS DUE TO DEAD BATTERY. CONSTANT UNKNOWN BATTERY DRAIN!!! HAPPENS FREQUENTLY. THIS VEHICLE IS A LEMON!!

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT INTERMITTENTLY JAMMED IN THE LATCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

VEHICLE STALLS FOR NO REASON WHILE DRIVING. MAKES BRAKING AND STEERING VERY DIFFICULT. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 WEEKS. ALL TIMES THE WEATHER WAS GOOD AND DRY. THERE ARE NO CODES OR CHECK ENGINE LIGHT. THERE IS NO WAY TO DIAGNOSIS THE PROBLEM.

TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. WHILE DRIVING 15 MPH AND TURNING LEFT, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, NECK, SPINE, KNEE, AND CHEST, AS WELL AS LOST CONSCIOUSNESS. MEDICAL ATTENTION WAS REQUIRED AND THE CONTACT WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE FACILITY WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT FAILED TO ASSIST. A DEALER WAS CONTACTED, BUT COULD NOT EXPLAIN WHY THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.