2013 DODGE JOURNEY Complaints
View complaints related to 2013 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2013 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 DODGE JOURNEY- ALBUQUERQUE, NM
AT 110,000 MILES VEHICLE STARTED MAKING A RATTLING SOUND COMING FROM THE ENGINE COMPARTMENT, NO NOISE WHEN COLD BUT GETS LOUDER AS THE VEHICLE WARMS UP. GETS LOUDER WHEN THE AC IS ON OR STEERING IS TURNED AT LOW SPEEDS. BUT GOES AWAY WITH INCREASED ENGINE SPEED. TOOK IT TO A LOCAL SHOP WHERE IT WAS DIAGNOSED AS A BROKEN FLEX PLATE. SHOP SAID THEY WERE ABLE TO FIND 10 SIMILAR COMPLAINTS AND DODGE SELLS A REVISED PART DESIGN.
Source: NHTSA WEB SITE -
2013 DODGE JOURNEY- LAKE GEORGE, MI
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE SWAYED LEFT AND RIGHT AND THE SUSPENSION WAS UNSTABLE. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO PROVIDED A FRONT END ALIGNMENT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- DETROIT, MI
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- HOMESTEAD, FL
HI I RECEIVED VARIOUS FCA NOTIFICATION THE LAST TIME I LEFT THE CAR AT DADELAND DODGE DEALER IN MIAMI FLORIDA AND THE SUPPOSEDLY FIX A ELECTRICAL PROBLEMS BUT NOW DID I TURN OFF THE AC THE AC TURN ON AUTOMATICALLY WITHOU I PUSH ANY BOTTOM NOW I RECEIVED ANOTHER LETTER FROM YOU ABOUT ABS PROBLEMS AND I DO WORRY ABOUT THIS BECAUSE MY WIFE AND 2 KIDS USE THIS CAR AND ALSO I PAY A LOAN AND MY CREDIT IS INVOLVED IN THIS SITUATION CAN YOU SEND ME A REAL TECHNICIAN TO MY HOUSE OR SOMEBODY TO FIX IT WELL LIKE WHEN I BUY IT OR GIVE ME ANY GOOD OPTION BECAUSE IS THE LIFE OF MY FAMILY LET ME KNOW THANKS.
Source: NHTSA WEB SITE -
2013 DODGE JOURNEY- JASPER, AL
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 DODGE JOURNEY- MEDLEY, FL
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE BRAKING ABILITY RETURNED AFTER THE FAILURE OCCURRED. THE FAILURE OCCURRED TWENTY TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAD BEEN AT THE DEALER AT LEAST SIX TIMES FOR REPAIRS AFTER RECEIVING A RECALL ISSUED BY THE MANUFACTURER. THE CONTACT HAD TO PAY FOR THE REPAIRS BECAUSE THE RECALL WAS NOT ISSUED THE FIRST THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL DETAILS WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- STOUGHTON, MA
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING THE VEHICLE, THE THROTTLE BODY SEIZED AND THE SPEED DROPPED BELOW 120 RPMS. THE DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 28,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- MEDFORD, NY
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- NATIONAL CITY, CA
BOUGHT THE 2013 DODGE JOURNEY BRAND NEW ON MARCH 2013. MY JOURNEY ONLY HAS LESS THAN 21,000 MILES ON IT AND YET THE V6 MISFIRES CAUSING THE GAS TO FILL THE (ALL THE WAY TO THE MUFFLER) BACK AND FRONT (ENGINE) OF THE VEHICLE, I FOUND THIS OUT WHEN I TURN ON MY CAR SATURDAY MORNING, THE CAR STARTED SHAKING AND I COULD SMELL THE GAS FUMES FILLING UP THE INSIDE IF THE CAR. I DROP IT OFF TO THE REPAIR SHOP AND I WAS TOLD, I WAS LUCKY THAT IT DIDN'T CAUGHT ON FIRE.
Source: NHTSA WEB SITE -
2013 DODGE JOURNEY- COVINGTON, GA
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING RETURN HOSE NEEDED TO BE REPLACED AND THE RACK AND PINION FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE