2013 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE HAS HAD TWO FAILED ALTERNATORS. THE VEHICLE HAS LESS THAN 50000 MILES. THE FIRST HAPPENED LESS THAN A YEAR. IT WAS REPLACED UNDER THE WARRANTY. THE 2ND WAS RECENTLY REPLACED VIA AN EXTENDED SERVICE CONTRACT BUT STILL COST ME $200 FOR THE DEDUCTIBLE AND A BATTERY THAT WAS RUINED BY THE ALTERNATOR. EACH TIME I HAD A BATTERY SAVER MODE MESSAGE, NOTHING ABOUT THE ALTERNATOR. THE 2ND TIME I WAS TRAVELING ACROSS COUNTRY AND THE VEICHLE STARTED DOWNSHIFTING AND ALL THE DASHBOARD INDICATORS STARTED RANDOMINGLY LIGHTING UP LIKE A PINBALL GAME. I WAS BARELY ABLE TO GET THE VEHICLE OFF THE HIGHWAY SO I WOUND'T GET HIT. I WAS ALSO IN A SPARSELY POPULATED AREA AND WAS LUCKY TO GET TOWED TO A NEARBY DEALERSHIP.

ENGINE BEAUTY COVER MAY DETACH AND FALL ONTO CATALYTIC CONVERTER AND CATCH FIRE. DODGE SENT OUT THE RECALL AND HAS YET TO SUPPLY ANY PARTS TO THE DEALERS TO CORRECT THIS ISSUE. ISSUE HAS NOT HAPPENED YET, BUT MY WIFE DRIVES THIS CAR EVERYDAY WITH OUR BABY IN IT. RECALL NOTIFICATION CODE IS R32

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WILL TURN ON AT RANDOM AND NOT TURN OFF. THE UNIT HAS BEEN COMPLETELY REPLACED ONCE, ONLY FOR THE PROBLEM TO CONTINUE. THE DEFECTIVE DOOR LOCKS AND WINDOW REGULATOR WAS A RESULT OF WIRING ISSUE BCM AND DOOR LATCH ASSEMBLY. I HAVE FILED A LEMON LAW SUIT AGAINST CHRYSLER AND BILL LUKE, ONLY TO BE DECLINED AS THEY STATE IT WAS ALL WITHIN WARRANTY. THE VEHICLE IS NOT WORTH NEARLY WHAT I OWE ON IT AND HAS A HUGE LIST OF REPAIRS THAT WOULD REFLECT NEGATIVELY ON CARFAX IN THE EVENT OF TRADE OR RESALE. I HAVE ATTACHED A SUMMARY OF REPAIRS, BUT HAVE ADDITIONAL DOCUMENTATION, IF NEEDED.

THE 2013 DODGE JOURNEY'S VIN NUMBER IS: 3C4PDCAB9DT2241. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMISTRATION HAS STATED TO ME THAT THE RECALL FOR THE ENGINES'S COVER RECALL HAS PASSED THE 60 DAY GRACE PERIOD. TO ENSURE SATISFACTORY RECALL PERFORMANCE AND RECTIFICATION I WOULD LIKE FOR THIS VEHICLE TO BE BROUGHT BACK BECAUSE OF THE RECALL AND A HORRENDOUS SMELL THAT STARTED IN 2014 AND CONTINUES TODAY. THE SMELL SO TERRIBLE CONTRIBUTED TO COUGHING, ALLERGIES, SNEEZING AND ITCHING FROM MYSELF AND OTHER PASSENGERS. THE SMELL AS SINCE BEEN DIAGNOSED AGAIN AND AUGUST OF 2015. I HAVE NOT PICKED UP THIS VEHICLE FROM DARCARS OF NEW CARROLLTON BECAUSE OF THE RECALL AND THE SMELL THAT HAS YET BEEN FIXED. THIS VEHICLE HAS BEEN IN AND OUT OF THE SHOP AT LEAST 17 TIMES, INCLUDING 4 TIMES FOR BRAKES, 4 OR MORE TIMES FOR A SCHEECHING SOUND AND 3 TO 4 TIMES FOR THE SMELL THAT HAS COST MOLDING/MILDOW. I HAVE CONTACTED THE FOLLOWING ORGANIZATIONS ALONG WITH THE CASE NUMBER. 1. DODGE CASE MANAGEMENT- CASE#: 27627943, OFFICE OF DEFECTS INVESTIGATION:CASE#: 10775926, MOPAR VEHICLE PROTECTION PLAN: CASE #: 38205462 AND MR. BRIAN E. FROSH OFFICE, MARYLAND ATTORNEY GENERAL'S OFFICE - CASE #: MU258042. HENCEFORTH, I HAVE SPOKEN TO MANAGEMENT AT THE DEALERSHIP AS WELL AS DODGE CASE MANAGEMENT ABUT MY TOTAL DISABILITY. I HAVE SINCE BEEN PLACED ON TOTAL DISABILITY IN WHICH MY ORTHOPEDIC DOCTOR AS STATED MY STRESS LEVEL AND THE WEAR AND TEAR ON MY KNEES CAN NOT TAKE ON ANY MORE DRIVING. I HAVE HAD 4 ORTHOSCOPIC KNEE SURGERIES, SPRAIN ANKLE AND CARPAL TUNNEL THAT MAKE MY PAIN LEVEL EACH DAY UNBEARABLE. IT IS NOW THAT I SAY TO YOU THAT I WOULD LIKE FOR THIS VEHICLE TO BE BROUGHT BACK BECAUSE OF THE DEFECTS AND THE RECALLS THAT HAS YET BEEN FIXED. THE 60 DAY LAW APPLIES TO THIS VEHICLE. I LOOK FORWARD TO A SPEEDY APPROVAL AS TO BUYING BACK THIS VEHICLE. I HAVE DOCUMENTATION TO SUPPORT THIS CLAIM.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A STRONG ABNORMAL ODOR INSIDE THE VEHICLE. WHEN THE IGNITION WAS IN THE OFF POSITION, AN ABNORMAL NOISE WAS HEARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SEAT HEAD REST DEPLOYED INTERMITTENTLY. THE FAILURE RECURRED ON ONE OCCASION. THE CONTACT SUSTAINED WHIPLASH AND NECK SPASMS FROM THE HEAD REST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.