2013 DODGE JOURNEY Complaints

View complaints related to 2013 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2013 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 DODGE JOURNEY
    - DOUGLASVILLE, GA

    WITHOUT WARNING ONE DAY THE CAR STARTED SMOKING THEN CAUGHT ON FIRE RIGHT WHILE I WAS DRIVING ON THE HWY. I QUICKLY JUMPED OUT ON THE HWY ALMOST INTO TRAFFIC TRYING TO GET AWAY FROM THE SUV THET WITHIN SECONDS QUICKLY ENGULFED INTO FLAMES. I COULD HAVE BEEN KILLED. THE DEALERSHIP MADE NO MENTION ABOUT THE DEFECTS OR REPAIRS. I WOULD LIKE TO FILE A COMPLAIN/LAWSUIT TO SEEK A FULL REFUND ALONG WITH DAMAGES, PAIN AND SUFFERING.

    Source: NHTSA WEB SITE
  • 2013 DODGE JOURNEY
    - ELKVILLE, IL

    I REAR-ENDED A DODGE RAM TRUCK. MY ENTIRE FRONT END WAS PUSHED BACK. NONE OF THE AIR BAGS DEPLOYED AND MY SEAT BELT DIDN'T TIGHTEN. MY CAR WAS TOTALED. MY FACE HIT THE STEERING WHEEL RESULTING IN MY TOOTH GOING INTO MY LIP. I SUSTAINED WHIPLASH AND MY KNEES HIT THE DASHBOARD AND WERE INJURED. LUCKILY I WAS THE ONLY ONE IN MY CAR. CONSIDERING NONE OF THE SAFETY FEATURES OF THE VEHICLE WORKED IT COULD HAVE BEEN MUCH WORSE.

    Source: NHTSA WEB SITE
  • 2013 DODGE JOURNEY
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, WHILE DRIVING AT ANY SPEED, AN ABNORMAL TICKING NOISE EMITTED FROM THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE JOURNEY
    - CHAMPAGNE, IL

    TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART AVAILABILITY WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE JOURNEY
    - HORSESHOE BEND, AR

    WHEN SHE WAS DRIVING SHE GOT TO THE TOP OF THE HILL. AND THE CAR SHUT DOWN. SHE HAD NO CONTROL OVER IT ,IT FLIPPED TWICE. AND THEN MONDAY I GET A RECALL NOTICE ON MY WIVES CAR THAT HERS CAN SHUT DOWN. DODGE REALLY NEEDS TO FIND OUT WHAT'S GOING ON WITH THE DODGE JOURNEY, I'M FIXING TO GET A LAWYER AND SUE I GUESS IF NO ONE CAN TELL US WHAT'S GOING ON. SHE HADN'T EVEN PAID THE FIRST PAYMENT ON IT YET, KNOW FARM BUREAU WON'T STOP HER PAYMENTS, THIS IS CRAZY THE CAR IS TOTALLED AND COULD HAVE BEEN A LOT WORSE. I WANT SOMETHING DONE IMMEDIATELY BEFORE WE GET A LAWYER ON TO DIDGE!

    Source: NHTSA WEB SITE
  • 2013 DODGE JOURNEY
    - ALBERT LEA , MN

    TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED FREQUENTLY AND THERE WERE STRONG FUMES OF SMOKE EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A CODE WAS RESET MORE THAN TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO DETERMINE WHEN THE PART AND PERMANENT REMEDY WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE JOURNEY
    - MIDWEST CITY, OK

    THE VEHICLE WAS REMOTE STARTED, AND THEN FEW MINUTES LATER THE DRIVER OPENED THE DRIVERS SIDE. THE DRIVER SAT DOWN, FASTENED HER SHOULDER HARNESS AND THEN CLOSED THE DRIVERS SIDE DOOR. UPON THE DOOR CLOSING AND LATCHING, THE DRIVERS SIDE CURTAIN AIRBAG SELF-DEPLOYED. THIS CAUSED SOME LEFT ARM BRUISING, NECK BURNS AND A DEEP ABRASION ACROSS THE DRIVERS LEFT SIDE NECK. THERE WAS NO IMPACT FROM ANY ANOTHER VEHICLE, NOR DID THE DODGE JOURNEY STRIKE A FIXED OBJECT. THE VEHICLE WAS AT A STANDSTILL WITH THE PARKING BRAKE ENGAGED, VEHICLE IN PARK, AND THE ENGINE START BUTTON FLASHING BECAUSE THE DRIVER HAD REMOTELY STARTED THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2013 DODGE JOURNEY
    - LINCOLNTON, NC

    TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE JOURNEY
    - SPENCER, OH

    2013 DODGE JOURNEY WAS LEASED NEW, WITH KUMHO SOLUS KH16 TIRES FROM THE FACTORY. VEHICLE WERE INFLATED WITH NITROGEN AND VALVE STEMS CAPPED WITH SIGNIFYING GREEN CAPS. WINTER ENSUED AND NOTICED THAT PRESSURE WAS DECREASING IN ONE OF THE TIRES. UNABLE TO LOCATE A NITROGEN SERVICE, WAS FORCED TO INFLATE WITH AIR. AFTER ABOUT A WEEK, FOUND SAME TIRE TO STILL BE LOSING AIR; DUE TO THE CONTINUING SUB ZERO TEMPS, I FIGURED IT WAS NORMAL COLD WEATHER PRESSURE LOSS. STILL LOSING PRESSURE, REMOVED TIRE AND FOUND A LEAK IN THE TREAD, TIRE WAS PLUGGED, INFLATED, LEAK CHECKED AND PLACED BACK IN SERVICE. DURING THE 2014 AND 2015 WINTERS, ALL TIRES REQUIRED FREQUENT AIR SERVICE, BUT NEVER REQUIRED A PRESSURE REDUCTION. MAY 2015 THE ONE CULPRIT TIRE WAS REQUIRING WEEKLY AIR SERVICE AND BY JULY, THE TIRE WAS ROUTINELY FOUND FLAT IN THE MORNING. TOOK THE VEHICLE TO MY LOCAL TIRE SHOP AND THEY DISCOVERED THAT THE TIRE WAS NOT LEAKING FROM THE PATCH, BUT WAS HOWEVER LEAKING FORM THE INNER SIDEWALL WHERE THERE WAS A SIGNIFICANT BULGE AND BELT SEPARATION. THEY IMMEDIATELY TOOK THE TIRE OUT OF SERVICE AND INSPECTED THE OTHER THREE, THEY FOUND BULGES IN TWO OF THE OTHER TIRES SIDEWALL'S AND RECOMMENDED REPLACING ALL FOUR AT 20,000 MILES. THEY INDICATED THAT THEY HAD STOPPED CARRYING KUMHO'S BECAUSE OF THE QUALITY ISSUES. THIS IS A 60,000 MILE RATED TIRE WITH AN OBVIOUS ENGINEERING FLAW. IT NEEDS TO BE RECALLED IMMEDIATELY.

    Source: NHTSA WEB SITE
  • 2013 DODGE JOURNEY
    - UMATILLA, FL

    AIRBAG LIGHT APPEARS TO TURN ON AND ALARM WHEN MAKING TURNS. GOING TO DEALER TOMORROW

    Source: NHTSA WEB SITE