2013 DODGE JOURNEY Complaints
View complaints related to 2013 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2013 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 DODGE JOURNEY- MANGAAM , LA
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE 225/65/R17 (NA). WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATE AND THE PSI SENSOR LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SIDEWALL WAS SEPARATING ON THE FRONT DRIVER SIDE TIRE. THE TIRE WAS REPLACED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL TIRE DEALER WHO DISCOVERED THAT THE ADDITIONAL THREE TIRES ALSO EXPERIENCED SIDEWALL SEPARATION AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000.
Source: NHTSA WEB SITE -
2013 DODGE JOURNEY- BROOKLYN, NY
WAS MAKING A LEFT TURN WHEN A GRINDING NOISE OCCURRED. IT HAS BECOME MORE FREQUENT WHEN TURNING. AND NOW THIS GRINDING NOISE OCCURS BOTH WHEN ATTEMPTING TO MAKE A LEFT OR A RIGHT TURN. NOISE HAS OCCURRED AT IDEAL TURNING SPEEDS OF 5-15 MPH.
Source: NHTSA WEB SITE -
2013 DODGE JOURNEY- CLAYTON, NC
WHILE I WAS DRIVING I SMELLED SOMETHING BURNING. NOTICED SMOKE COMING OUT OF AIR VENT (DRIVER SIDE NEAR WINDOW). PULLED OVER AND NOTICE BROWN\BLACK SMOKE COMING OUT OF DRIVER'S SIDE DOOR (WHERE WINDOW AND LOCK CONTROLS ARE). GOT KIDS OUT OF THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN CAR IS TURNED BACK ON THE DOOR CONTINUES TO SMOKE. WINDOWS HAVE OPENED AND CLOSED WITH NO POWER. WAS CAUTIONED NOT TO DRIVE IT AS IT WILL CATCH ON FIRE. READING OTHER RECALLS ON WINDOW SWITCHES THERE MAY BE A POSSIBILITY OF CATCHING FIRE WHILE SITTING STILL.
Source: NHTSA WEB SITE -
2013 DODGE JOURNEY- HUNTESVILLE, AL
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 34,536. MA 04/04/15 UPDATED 10/19/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- NEW PORT RICHEY, FL
CRUISE CONTROL STOPPED WORKING. NOT A FUSE PROBLEM. LOSS OF ENGINE POWER WHEN TRAVELING 28 MPH, NOT PICKING UP SPEED. CLOSE DRIVERS DOOR AND ALARM GOES OFF 3 TIMES. BLUE TOOTH DISENGAGES. DROPS CALL OR CAN NOT HEAR OTHER PARTY. *TR
Source: NHTSA WEB SITE -
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2013 DODGE JOURNEY- BELLEVUE, NE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE CHROME PLATE WAS DETERIORATED. A SHARP PIECE OF MATERIAL BRUISED THE CONTACT'S HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- FRANKLINVILLE, NJ
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE CHECKING THE OIL LEVEL ON THE VEHICLE AND REPLACING THE DIP STICK, THE CONTACT TOUCHED THE BATTERY WITH THE DIP STICK AND SPARKS CAME FROM THE VEHICLE. THE END OF THE DIP STICK TURNED RED. THE VEHICLE WAS NOT POWERED ON AT THE TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS UNAVAILABLE. ..UPDATED 05-26-15 *BF UPDATED 9/172015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- COLUMBUS, OH
VEHICLE WON'T START ON FIRST TRY. AFTER FIRST TRY LIGHTING BOLT WARNING LIGHT COMES ON AND CAR IDLES ROUGH. I TURN VEHICLE OFF WAIT FOR ABOUT 2 MIN. THEN RETRY TO START VEHICLE. VEHICLE STARTS UP AND LIGHT DOES NOT COME ON. FOR THE REST OF THE DAY THE CAR STARTS AND RUNS OK. ONCE THE CAR SITS OVERNIGHT AND I GO TO START IT THE SAME THING HAPPENS. I CALLED DODGE AND WAS TOLD THAT LIGHTING BOLT IS THE ELECTRICAL THROTTLE CONTROL. I WENT ON LINE AND A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THEIR DODGE VEHICLE. WHY HASN'T THERE BEEN AN RECALL REGARDING THIS PROBLEM? ARE THEY WAITING FOR SOME TRAGIC ACCIDENTS FIRST, THEN LAWSUITS? DODGE TOLD ME THE COST TO FIX WOULD BE $400-$600. I JUST BOUGHT THIS VEHICLE IN MAY OF 2014, DODGE SHOULD STAND BY THEIR PRODUCT AND FIX THIS FOR FREE. THIS IS A DODGE PRODUCT FAILURE AND NOTHING THAT I DID WRONG. THROTTLE BODY PROBLEMS IS NOT COVERED UNDER MY EXTENDED WARRANTY, EVEN IF IT WAS DODGE SHOULD DO A RECALL AND FIX THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2013 DODGE JOURNEY- ALMONT, MI
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A VIOLENT VIBRATION COMING FROM THE FRONT OF THE VEHICLE CAUSING THE VEHICLE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 DODGE JOURNEY- ALLENTOWN, PA
TURNED CAR ON AND FEELS LIKE THE ENGINE IS STUTTERING NEED TO MAKE TRIP TO DEALER. SUSPENSION NOISE COMING FROM THE FRONT. TRUCK HAS BEEN TAKEN TO THE DEALER NUMEROUS TIMES ON THE SUSPENSION ISSUE. THE FIRST TIME THEY SAID THEY LUBED THE BUSHINGS AND EVERY OTHER TIME THEY SAY THERE IS NOTHING WRONG WITH IT. THIS TRUCK IS A SAFETY HAZARD FOR MY FAMILY. *TR
Source: NHTSA WEB SITE