2013 DODGE JOURNEY Complaints

My headrest on my passenger seat employed during the night. My wife noticed it in the morning when she went to turn the car on for work. My safety or whoever would be sitting in the passenger could be compromised if the headrest would’ve went off while driving. We are worried now that our driver seat might activate for no apparent reason. That would put myself or anyone else on the road in danger.

The car inside electrical would turn on, radio on, lighting on, fan on, but the engine light would be on and the car would not start. Not even a tow truck can jump it. I've fixed it once and they said it was the alternator, but that was 6 mths ago.

I was just pulling out of my driveway and it broke open air bag hasn't deployed but driver side head rest air bag compartment sounded like a small explosion but it broke open. There was no accident, I didn't hit anything just did it on it's own.

our 2013 dodge journey has been fixed three times off for the driveshaft. The mechanic shop keeps stating that the bolts are falling out and they have no reason to give us. We have to purchase the boats from that dealership in the cost a good amount of money, and we’ve only had the car for about four years

Transmission mount and engine mount and drive shaft mount breaking all the time. Transmission going out on vehicle.

many things had to be fixed like the camshift senor, tps, new battery after 2 months. the car will only crack and crack it will not fire. have took it everywhere and never get the answer as to what is wrong with it. the key fob will work hit and miss will show no key

The contact owns a 2013 Dodge Journey. The contact stated while driving approximately 30-40 MPH, the front passenger’s side headrest air bag deployed without warning or impact. There were no reported injuries. The contact called the local dealer who informed her that the repair was not covered under warranty. The dealer referred her to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 74,000.

My spark plugs were causing issue I had them replaced 6 months later my car starts throwing the same code they just keep resetting it saying nothing is wrong. Lately after my last oil change my coolant isn’t propelling through the engine properly and my car will under heat when traveling hills

In the past 3 years I have had my transmission go out on my vehicle 3 times. All 3 times I was driving when it happened and my car just stopped shifting or would not shift past 2nd gear. I have spoken to numerous mechanics about this issue, and every single one has told me that is a know issue with my specific type of dodge. It is an extreme safety issue to be getting on the freeway and have your transmission suddenly stop working. It is also ridiculous that consumers should have to come out of pocket 5K every 20,000 miles or so to fix or replace a defective transmission that dodge refuses to deal with. I contacted Dodge customer service to try and get my transmission fixed and was told that since they have not recalled it, they will not help me cover the cost. What I don't understand is why they have not issued a recall. If dodge service centers know about the issue, then dodge corporation should, and they should have dealt with this year's ago. I have documentation of the first 2 repairs, and an estimate for this latest one but can not include them from the device I am on.

On November 2nd, 2022, while driving home with my teenage son in the passenger seat with his head leaning back on the headrest, the headrest spontaneously sprang/deployed and thrust his head forward toward the front of the car. When we got home, I looked into the headrest and found the latching pin broke away from the housing and deployed the headrest. This is available for inspection as I cannot put the broken headrest back into my vehicle. Fortunately, my son was not injured as far as we know. We will be having the local dealership look at the headrest tomorrow 11/5/22