2018 DODGE JOURNEY Complaints

View complaints related to 2018 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2018 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 DODGE JOURNEY
    - Kershaw, SC

    My back up camera has flipped the view upside down. Sometimes it glitches like static. I have tried different approaches to fix the issue but it continues to be upside down. It also caused me to back into my other car due to it glitching in the process of me backing up by causing me to lose visibility in a split second. It has been like this for years now with no hope of finding a solution. This is a safety issue and should be recalled.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Port Charlotte, FL

    I was entering a highway on the entrance ramp when I was hit in the back of the head by the headrest, with no warning it just burst apart and caused dizziness. I pulled over as I literally felt like I was in a car accident. I continued to feel dizzy and experienced neck and lower back pain. I spoke with my Doctor this morning, and contacted the local Dodge, Chrysler dealer and have an appointment on 5/22.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Klamath Falls, OR

    The backup camera randomly works. When it does work, within minutes it slowly fades from a picture to a black screen.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Jacksonville, AR

    The contact owns a 2018 Dodge Journey. The contact stated that while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additionally, while operating the vehicle, the rear-view mirror and back-over prevention camera failed and displayed a black screen, creating a visibility hazard for the driver. The cause of the failure has not yet been determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted regarding the failure. The failure mileage was 190,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 DODGE JOURNEY
    - Waterbury, CT

    The following recall was supposedly corrected by my Dodge dealer in Watertown, CT: NHTSA Campaign Number: 22V723000 Manufacturer Chrysler (FCA US, LLC) Components EXTERIOR LIGHTING The headlight lenses were replaced and in 2 years time, the driver side lense is always fogged up and as a result I cannot see at night due to the dimness. I have brought my car to the dealer, and they said to contact FCA, the mfr of the headlight assy., and when I contact them they tell me I need to contact Dodge. No one will help me with this defective assy they installed on the recall

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Coweta, OK

    Owner was driving about 40 mph when the headrest popped open. There were no collisions or issues when this happened.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Childersburg, AL

    Got my wheels balanced, the technician informed me that all 4 of my rims were warpped. Car leaks coolant and overheats when using heat in cabin.

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - ORANGE, CT

    At first,unknown, All problems are in the Tailgate,of which you cant see while driving. Tailgates are designed to be used. First ,the backup camera went out, then the third brake light went, and you can ONLY SEE when backing up to a Large picture window-also,parking light R/S in tailgate is out. NOW, I asked my granddaughter to open the tailgate when the car is LOCKED, and it OPENS- (Security) I then looked up on YOUTUBE, and found many on how to fix due to BAD WIRING at the hinge. A service repair ticket dated 11/21/24 from Bill Volz in westchester,NY noted immediate attention but did not see the rest items in need of correction. Security- Tailgate not locking Safety- multiple lights not working, Camera out,and windshield wiper /tail occaisionally --All connected

    Source: NHTSA WEB SITE
  • 2018 DODGE JOURNEY
    - Caneyville, KY

    The contact owns a 2018 Dodge Journey. The contact stated while driving 60 MPH, the brake pedal was depressed, and the vehicle shook abnormally. No warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The contact stated that all four tires were replaced; however, the failure persisted. The vehicle was taken to Midas but was not diagnosed or repaired. The vehicle was taken back to an independent mechanic; however, no cause for the failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 DODGE JOURNEY
    - Comanche , TX

    The cruise control has stopped working. And there is faulty wiring in the hood making the check engine light come on. And a huge water and oil leak we just got the vehicle Friday 2/21

    Source: NHTSA WEB SITE