2018 DODGE JOURNEY Complaints

Back up camera glitches to flicker black screen or is upside down. Works intermittently, most of the time it is a black screen. Driver window does roll down when the door is opened.

The contact owns a 2018 Dodge Journey. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to a local dealer who diagnosed a failure with the ABS unit; however, the parts to perform the repair were not available. The vehicle was not repaired. The dealer was contacted again to confirm parts availability and referred the contact to the NHTSA Hotline for assistance. The manufacturer was also made aware of the failure and a case was opened. The failure mileage was approximately 70,000.

The contact owns a 2018 Dodge Journey. The contact stated while driving various speeds, the vehicle inadvertently shut-off with the check engine and traction control warning lights illuminated. The vehicle was initially taken to a dealer however, the cause of the failure was not determined. The failure persisted and the vehicle was taken to an independent mechanic where the spark plugs, alternator, battery, engine coils, oil housing, and engine gaskets were replaced; however, the failure persisted. The contact stated that after the initial repair, the same repairs were made by the same mechanic approximately every two to three months. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Dodge Journey. The contact stated that while parked the contact observed condensation in the headlight assemblies. Additionally, the contact stated that while turned off she observed an unknown noise emanating from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the headlights and an unknown electrical part needed to be replaced. The vehicle was not repaired. On another occasion, the vehicle was taken to a dealer where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 500.

The back up camera does not display an image. It will only show black, with a camera slashed out symbol.

The contact owns a 2018 Dodge Journey. The contact stated that the vehicle would not immediately start, and white exhaust smoke was coming from the vehicle. Also, the message "Coolant Low" was displayed although the coolant reservoir was full. The vehicle was taken to the local dealer who diagnosed that the head gasket was faulty. The head gasket was replaced but the coolant message continued to display. The contact also indicated that the back over prevention camera was faulty, and condensation was present inside the driver's side front headlight housing. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 65,000.

Failure of the back up camera to function while in reverse. Unit generally displays a blank screen although occasionally does work but image is extremely blurry.

Back up camera stopped working just after manufacturer warranty expired. When car is in reverse the screen in the rear view indicates the camera isn't working

My backup camera doesn’t work at all! Just a black screen. so it doesn’t comply with the law… I can’t see to back up at all. If you google the 2018 journey it says there is a recall on the backup camera but when I put my vin number in it doesn’t pop up as a recall but this needs to be a recall and is very dangerous it hasn’t been inspected but it readily available if h would like to came inspect it. There was no lamps warning signs or anything?

The car will turn systems of the car off and own without anyone touching anything windows rolling up on their, traction turning off, and climate controls and A/C coming on by itself. I contacted Stellantis last year about this vehicle and received no substantial resolution. This exact thing happened when I owned a 2014 Dodge Journey and I submitted the same complaint. I have taken video of this occurrence, there is no way to demonstrate issue via still photo.