2009 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 25 MPH, THE REAR OF THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSFER CASE AND DRIVE LINE FRACTURED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BUTTE'S MILE HIGH CHRYSLER JEEP DODGE RAM KIA 3883 HARRISON AVENUE BUTTE, MT 59701) WHERE IT WAS DIAGNOSED THAT THE PINION NUT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE CONTACT WOULD BE RESPONSIBLE FOR THE OTHER DAMAGED PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS NOT AVAILABLE.

I NOTICED MY FRONT FUEL TANK STRAP HANGING DOWN AND MY FUEL TANK WAS HANGING LOW. I FOUND THAT THE FUEL TANK STRAP HAD PULLED THROUGH THE FRAME BECAUSE IT WAS ROTTED AT THE FRAME.. ...UPDATED 08/02/17 *BF *CN

VALVE STEM NUT CRACKED AND CAME OFF RESULTING IN FLAT TIRE, THANKFULLY IN GARAGE, NOT ON THE ROAD. DISCOVERED NUTS ON TWO OTHER TIRES WERE ALSO CRACKED. (FOURTH VALVE STEM APPARENTLY HAD BEEN REPLACED PRIOR TO MY PURCHASING THE VEHICLE.)

WHILE DRIVING IN A RAIN STORM WITH MY THREE CHILDREN MY WINDOWS FOGGED UP PREVENTING ME FROM SEEING THE ROAD. I HAD TO DRIVE WITH THE WINDOWS OPEN IN THE COLD RAIN SO I COULD HAVE LIMITED VISIBILITY. I RESEARCHED THE PROBLEM AND CALLED THE DODGE RECALL 17 NUMBER. I FIGURED IT WAS A BROKEN ACTUATOR THAT KEEPS THE AIR FROM CHANGING DIRECTION. DODGE TOLD ME IT WOULD BE COVERED IF IT WAS PART OF THE RECALL. THE DEALER TOLD ME IT WASN'T THE ACTUATOR AND IT WAS THE AIR BLEND DOOR. THE DEALER SAID IT WOULD COST $1,500. TO FIX IT. I TOLD THEM I CANT AFFORD IT. I LOOKED AT THE PROBLEM AND THE ACTUATOR IS BROKEN. ITS A $25 DOLLAR PART AND THEY WANT TO CHARGE ME $1,500 TO FIX IT.

WHILE DRIVING I NOTICED A WHINING NOISE COMING FROM UNDER THE VEHICLE. UPON INSPECTION I SAW THE STRAP THAT HOLDS THE FRONT OF THE GAS TANK HAD COME LOOSE AND GAS TANK WAS FALLING OFF THE TRUCK. ONE SIDE OF THE STRAP WAS STILL ATTACHED AND RUBBING AGAINST THE DRIVE SHAFT (CAUSING THE WHINE). THE SIDE OF THE STRAP TOWARD THE OUTSIDE OF THE VEHICLE HAD PULLED COMPLETELY FREE AT THE ANCHOR POINT ON THE FRAME. THE ANCHOR POINT WAS COMPLETELY RUSTED AND ROTTED REQUIRING SERIOUS METAL REPAIR TO REATTACH THE STRAP AND ALLOW THE VEHICLE TO BE DRIVEN SAFELY AGAIN. ...UPDATED 08/08/17 *BF *CN

TERRIBLE VIBRATION OR SHAKING RIGHT AT 70MPH AND UP. HAVE COMPLAINED ABOUT IT TO DEALER FROM RIGHT AFTER PURCHASE. RECALL ON PINION NUT HAS NOT FIXED THE PROBLEM. PAVEMENT AND TIRES MAKE NO DIFFERENCE. DEALER CLAIMS THEY CANT DRIVE IT AT 70 MPH. OR MORE.ITS ILLEGAL.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE ENGINE STARTED AUTOMATICALLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TRUCK IS DIFFICULT TO START UNLESS YOU WIGGLE THE KEY FOB, IT ALSO SHUTS OFF RANDOMLY DRIVING DOWN THE ROAD DUE TO THE KEY ISSUE. IF YOU ADJUST THE KEY, YOU CAN RESTART IT, CAN ALSO START IT BY PUTTING YOUR FINGER IN THE HOLE FOR THE KEY TO GO INTO WITH THE FOB NEXT TO IT. MOSTLY HAPPENS WHEN INITIALLY STARTING IT AND IF YOU HIT A BUMP IN THE ROAD. WE HAVE REMOVED ALL KEYS FROM THE FOB BUT IT CONTINUES TO CUT THE TRUCK OFF WHILE DRIVING. THIS WAS A COMMON RECALL ON THE DODGE TOWN AND COUNTRY. I TALKED TO DODGE THIS MORNING AND THEY SAID OUR TRUCK WAS NOT AFFECTED AND WE COULD PAY FOR THE REPAIR.

FUEL TANK RETAINING STRAP DETACHED FROM FRAME CROSS-MEMBER CAUSING FUEL TANK TO HANG UNSECURED UNDER VEHICLE CAUSING POTENTIAL CATASTROPHIC CONSEQUENCES! DODGE DEALERSHIP STATES FRAME STRUCTURE RUSTED DUE TO BAD DESIGN, MANUFACTURER FAILED TO DESIGN A MOISTURE DRAIN INTO THE BOXED FRAME WHICH CAUSED THE STRAP ATTACHMENT POINT TO GIVE AWAY. DEALER STATES NON-REPAIRABLE ** NON-DRIVEABLE! FIAT CHRYSLER AUTOMOTIVE CUSTOMER ASSISTANCE REFUSED ANY ASSISTANCE IN RENDERING ANY TYPE OF RESOLUTION. NO CONCERN REGARDING POSSIBILITY OF HAVING FUEL TANK FALLING FROM VEHICLE. I MENTIONED LATER YEAR PRODUCTION OF SAME MODEL HAS A NEW DESIGNED CROSS-MEMBER. THIS SUBSTANTIATES A KNOWN FAILURE/DESIGN FLAW. I AM REQUESTING NHTSA TO PLEASE INVESTIGATE AND ISSUE A SAFETY RECALL. A <7 YEAR OLD VEHICLE SHOULD NOT HAVE A FRAME STRUCTURE RUST TO POINT OF RENDERING VEHICLE UNSAFE AND UNDRIVEABLE. PLEASE HELP! NEEDS ADDRESSED BEFORE SOMEONE SUFFERS INJURY OR WORSE. ALSO NEED HELP MOTIVATING MANUFACTURER TO RIGHT A WRONG. PREFERRABLY NOT AT MY (CONSUMERS) EXPENSE. THANKS [XXX] **HAVE SEVERAL MORE PICTURES, COULD ONLY ATTACH ONE FOR SOME REASON** UPDATED 08/11/17 *BF UPDATED 8/25/2017*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

IT SEEMS THAT MY TRUCK IS PART OF RECALL 13V-038 BUT I HAVE NEVER BEEN NOTIFIED BY FCA.