2002 DODGE RAM 1500 Complaints
View complaints related to 2002 DODGE RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 750 complaints submitted for the 2002 DODGE RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE RAM 1500- FRANKLINVILLE, NJ
AIR CONDITIONING WORKS FINE, AS LONG AS THE VEHICLE IS MOVING. WHEN STOPPED AT TRAFFIC LIGHTS OR INTERSECTIONS, THE A/C GETS WARM, AS IF THE CONDENSER IS NOT WORKING. WHEN STARTING UP AGAIN, IT GETS COLD AFTER A BIT OF TIME. SEARCHED THE INTERNET, AND FOUND THIS IS A PROBLEM THAT OCCURS OFTEN, AND MANY SAID CHECK THE FUSE #39. ON AUG. 1, I CHECKED THE FUSE, AND FOUND THAT THE PLASTIC AND METAL PARTS OF THE FUSE HAD MELTED ONTO THE SPOT IT WAS PLUGGED INTO. ALL OF THE OTHER FUSES SEEM TO BE FINE, BUT THERE IS A TINY CHUNK OF METAL I CANNOT REMOVE FROM THE FUSEBOX TO PLUG IN ANOTHER FUSE, NOR DO I WANT TO PLUG IN ANOTHER FUSE, AS I DON'T KNOW WHY THE PREVIOUS ONE MELTED. I AM NOT SURE IF THIS IS COVERED IN ANY RECALLS. ALSO, WHEN I TRIED TO HAVE THE TRUCK INSPECTED, IT FAILED FOR THE CHECK ENGINE LIGHT, AND THERE ARE SEVERAL RECALLS LISTED IN THE POSSIBLE CAUSE LIST FOR THE CODE THAT REGISTERED IN THE INSPECTION MACHINE. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- HENDERSON, NV
I WAS REAR ENDED AT A RED LIGHT AND MY DASH BOARD SUSTAINED MULTIPLE FRACTURES. PART OF THE DASH BOARD FRACTURED AND BECAME AIRBORNE IN THE VEHICLE. IT WAS THE SIZE OF AN IPHONE. THERE WAS ALSO ANOTHER PART OF THE DASHBOARD WHERE A HOLE IS PRESENT AND THE DASH BOARD IS SUNKEN IN. VERY DISAPPOINTED WITH THE QUALITY AND SAFETY ISSUES. PHOTOS WERE FORWARDED TO MY ATTORNEY. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- PLANTATION, FL
THE DASH HAS CRACKED IN MULTIPLE AREA'S CAUSING SHARP EDGES IN THE DASH. VERY EASY FOR KIDS TO CUT THERE HANDS. ALSO IF VEHICLE WAS INVOLVED IN A ACCIDENT THE SHARP EDGES WOULD COME LOSE HITTING THE DRIVER AND PASSENGERS IN THE VEHICLE CAUSING BODILY HARM. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- ZION, IL
CRACKS BEGIN TO APPEAR IN THE DASHBOARD IN APRIL 2009 JUST BELOW THE WINDSHIELD AND HAVE NOW BEGAN TO SHOW UP IN THE MAIN DASHBOARD CAP. A LARGE GAPING SLIT NEAR THE INSTRUMENT DISPLAY APPEAR ON JULY 5, 2012. ON JULY 11, 2012 POWER WAS LOST TO THE GAUGES ON THE INSTRUMENT PANEL WHICH ALSO INCLUDED THE HAZARDS, TURNING SIGNALS, BRAKE LIGHTS AND ONE HEAD LIGHT. REQUESTED ELECTRONICALLY THROUGH THE CHRYSLER/DODGE, OFFICIAL WEBSITE POSSIBLE RECALLS AND I WAS CONTACTED VIA PHONE 24 HOURS LATER WITH A CONFIRMATION THAT NO PENDING OR MISSED RECALLS WERE IN PLACE FOR THE TRUCK. WHEN ASKED IF THERE WERE ANY SOLUTIONS TO THE COMPLAINTS OF CRACKED DASHBOARDS IN THE DODGE RAM 1500 MADE IN 2002, THE REPRESENTATIVE INDICATED THAT THERE WERE NO KNOWN COMPLAINTS LISTED FOR THE DASHBOARD AND PROVIDED NO RESOURCE IN BETTER REPLACEMENT PART. SCHEDULED TO HAVE VEHICLE CHECK THE WEEK OF JULY 16,2012. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- KENNESAW, GA
THE DASHBOARD IN THE 2002 DODGE RAM 1500 HAS MULTIPLE HAIRLINE CRACKS AND PIECES ARE BEGINNING TO FALL BEHIND THE DASH. I'M AFRAID THAT THESE PIECES COULD NEGATIVELY IMPACT THE FUNCTION OF THE AIRBAGS, HEATING / COOLING SYSTEM, OR OTHER ELECTRICAL COMPONENTS OF THE VEHICLE. IF THERE IS AN ACCIDENT THERE COULD BE FRAGMENTS THAT BREAK APART AND COULD POTENTIALLY CAUSE EYE DAMAGE OR SEVERE LACERATIONS. I HAVE FOUND MULTIPLE COMPLAINTS FROM NUMEROUS OWNERS CONCERNING THIS ISSUE. *TR
Source: NHTSA WEB SITE -
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2002 DODGE RAM 1500- LAWRENCEBURG, TN
THE DASH CAP IN MY DODGE RAM 1500 HAS CRACKED IN SEVERAL PLACES. THIS HAS CAUSED MANY VERY SHARP SHARDS OF PLASTIC THAT WOULD BE EXTREMELY DANGEROUS IN A COLLISION RESULTING IN UNNECESSARY INJURY TO ANY PASSENGERS IN THE VEHICLE. I FIRMLY BELIEVE THIS SHOULD TRIGGER A FULL RECALL OF ALL TRUCKS AFFECTED. CHRYSLER IS AWARE OF THE PROBLEM AND WILL NOT VOLUNTARILY START A RECALL. I MYSELF HAVE CUT MY FINGERS AND HANDS JUST WIPING OFF THE DASH BOARD WHILE CLEANING. I BEG OF YOU TO START AN INVESTIGATION BEFORE SOMEONE IS INJURED VERY BADLY IN AN ACCIDENT BY THESE SHARDS BECOMING PROJECTILES. THIS PROBLEM AFFECTS HUNDREDS OF THOUSANDS OF THESE TRUCKS. PLEASE TAKE THIS VERY SERIOUSLY! *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- COLLIERVILLE, TN
NOTICED WHILE DRIVING THAT THE RIGHT HAND CORNER OF THE UPPER DASHBOARD PIECE NEXT TO THE WINDOW WAS RATTLING. UPON FURTHER INVESTIGATION FOUND THAT TWO OF THE ATTACHMENT POST FOR THE PANEL WERE COMPLETELY SEPARATED FROM THE UPPER DASH PANEL ON THE UNDER SIDE OF THE PANEL WHICH MATE TO A FRICTION CLAMP UNDER THE PANEL.ALSO NOTICED THAT THE SPEAKER GRILL WAS CRACKED AND COMING APART IN THE SAME AREA. NOTE: THE DASH AREA HAS NEVER BEEN DISTURBED SINCE NEW OR HAS BEEN IN A WRECK OR HAS THE DASH HAD ANY KIND OF IMPACT. PERHAPS IF DODGE HAD PUT MORE EMPHASIS ON QUALITY THAN PROFIT ,THEY WOULD BE IN BETTER SHAPE. *TT
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- PLEASANTON , TX
THE DASHBOARD OF MY DODGE RAM IS DISINTEGRATING INTO SHARP POINTED SHARDS OF PLASTIC. THE PLASTIC MATERIAL WHICH MAKES UP THE DASH HAS CHANGED IN IT CHARACTERISTICS SO AS TO BECOME QUITE BRITTLE. THE POTENTIAL FOR THESE SHARDS TO BECOME PROJECTILES AND/OR ANYTHING COMING IN CONTACT WITH THE DASH CAUSING THE DASH TO FREELY BREAK APART INTO HUNDREDS OF KNIFE-LIKE BLADES AND CAUSING INJURY, IS IMMINENT. WE HAVE MADE GIANT STRIDES IN VEHICLE OCCUPANT SAFETY BY REQUIRING SHATTER PROOF GLASS, REQUIRING OCCUPANTS TO USE SEATBELTS, ETC. . NOW WE ARE FACING OTHER DILEMMAS WHERE MANUFACTURERS HAVE INTRODUCED MATERIALS IN THE MANUFACTURE OF VEHICLES WHICH MAY NEGATE THOSE SAFETY PROGRESSIVE INNOVATION GOVERNMENT AGENCIES HAVE WORKED SO HARD TO IMPLEMENT. ALTHOUGH MY CURRENT CONCERN MAY BE PREVENTIVE IN NATURE I BELIEVE ANY REASONABLE AND PRUDENT PERSON CAN EASILY DEDUCE THE POTENTIAL FOR GRAVE HARM WHICH MAY BEFALL THE CONSUMER UNDER THE RIGHT CIRCUMSTANCES. THE DODGE DASHBOARD REPRESENTS A CLEAR AND PRESENT DANGER TO THE OCCUPANTS OF THESE VEHICLES. *JS
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- BLYTHE, CA
MY DASH HAS COMPLETELY CRACKED AND IS IN PIECES,(SHARP PIECES), IT COULD AFFECT THE WIRING IN MY DASH, IF I DID HAVE AN ACCIDENT THE AIR BAGS IN THE DASH COULD THROW THOSE SHARP PIECES AT ME AND MY PASSENGERS. NOTE: THESE CRACK WERE AT NO FAULT OF MINE OR MY PASSENGERS. THE CRACKS STARTED TWO YEARS AFTER I BOUGHT THE TRUCK BRAND NEW.
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- WITTMANN, AZ
DODGE COLLIDED WITH ANOTHER VEHICLE IN THE FRONT LEFT AND THEN THE OTHER VEHICLE SPUN AROUND AND HIT THE SIDE OF THE DODGE. ALL SAFETY AIRBAGS IN CAR FAILED TO DEPLOY AND NO AIRBAG CHECK LIGHT WAS ON DURING THE LIFE OF THE DODGE. ALSO THE OTHER VEHICLE WAS A DODGE AND IT HAD LESS DAMAGE AND ALL AIRBAGS DEPLOYED IN THAT VEHICLE. *TR
Source: NHTSA WEB SITE