2002 DODGE RAM 1500 Complaints

THE DASHBOARD BEGAN EXPERIENCING MULTIPLE CRACKS, RESULTING IN SHARP EDGES AND PIECES THAT COULD INTERFERE WITH ELECTRICAL WIRING, CAUSING VARIOUS SAFETY RISKS. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE BRAKE CALIBER BRACKET WAS FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED BOTH THE DRIVER AND PASSENGER SIDE CALIBER BRACKETS. THE CURRENT AND THE FAILURE MILEAGES WERE 94,000.

MY DASH ON MY 2002 DODGE RAM HAS BEEN FALLING APART AND DROPPING INTO MY VENTS. IT IS SO BAD I HAD TO PUT CARPET OVER IT. NOW I'M HAVING HEATER REPAIRS DONE ON IT. I CALLED DODGE AND THEY WON'T DO A THANG ABOUT IT. I HAVE KIDS AND BOTH OF THEM HAVE CUT THEMSELVES ON THE SHARP PIECES ON THE DASH. I HAD TO TAKE ONE TO THE DR. DODGE NEEDS TO FIX THIS ON ALL THE TRUCK DASHES NOW. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR MALFUNCTIONED DURING INCLEMENT WEATHER AND THE CONTACT WAS UNABLE TO SEE CLEARLY BECAUSE THE WINDSHIELD WIPERS WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC INFORMED THE CONTACT THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE WINDSHIELD WIPER MOTOR. THE FAILURE MILEAGE WAS 151,000.

CRASHED DASHBOARD! THE VENT COVERINGS ARE NO LONGER PRESENT AND HAVE FALLEN INTO THE AIR DUCTS. THERE ARE LARGE CRACKS STARTING FROM WHERE THE DASH MEETS THE WINDSHIELD AND EXTENDING OUT TO THE END OF THE DASH. THERE ARE TRIANGULAR HOLES WHERE THE DASH HAS FALLEN THROUGH. THERE ARE ROUGHLY 8 LARGE CRACKS, EACH HAVING ROUGHLY 3 OR 4 SMALLER CRACKS RADIATING PERPENDICULAR TO THE MAIN CRACKS. THE CRACKS ARE VERY SHARP, AND CAN CAUSE THE POTENTIAL FOR HARM. WHEN THE A/C IS TURNED ON, THERE HAS BEEN PIECES OF SMALL PLASTIC THROWN OUT OF THE DUCT. THIS IS A MAJOR HAZARD, ESPECIALLY WHEN DRIVING. ANOTHER PROBLEM WITH THE CRACKS AND HOLES IS THAT THERE IS NOW A CHANGE IN CONTRAST UPON REFLECTION FROM THE WINDSHIELD, WHICH IS VERY DISTRACTING. INSTEAD OF HAVING A CONSTANT TAN COLOR BEING REFLECTED, THERE IS TAN WITH BLACK INTERRUPTIONS. *TR

DASH IS CRACKING IN MULTIPLE POINTS NEAR VENTS AND NOW COMING ACROSS THE TOP OF PASSENGER AIR BAG AREA. THERE IS SO MANY FINE CRACKS ACROSS POINT NEAR WINDSHIELD AND VENTS. IF AIR BAG WAS TO DEPLOY I FEEL THAT SHARDS OF DASH WILL BE FLYING WITHIN THE CAB DUE TO THE WAY THAT THE CRACK IS IN VICINITY OF AIRBAG. *TR

AT 48,000 MILES AND ONLY 3 YEARS OLD MY DASHBOARD STARTED CRACKING . NOW IT IS CRACKED ALL OVER AND STARTING TO RUN DOWN THE CENTER TOWARDS THE FLOOR. I KNOW THERE ARE ALOT OF COMPLAINTS ABOUT THE DODGE RAM DASBOARDS AND IT IS TIME THEY ARE FORCED TO RECALL AND FIX THIS PROBLEM. *TR

I HAVE FOUND THROUGH RESEARCH OF HOW TO FIX MY DASHBOARD WHICH IS NOW SEVERELY CRACKED THAT IT'S CAVING IN, THAT DODGE HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND IS NOT FIXING. THIS IS A SAFETY ISSUE AS THERE ARE NOW SHARP PIECES OF PLASTIC DASH THAT COULD HURT MYSELF OR PASSENGER IN AN ACCIDENT OR OTHER CIRCUMSTANCES. I WAS TRYING TO FIND HOW TO FIX MY DASH BUT NOW SEE DODGE IS AT LEAST REPAIRING SOME DASHES OR PAYING HALF TOWARDS REPLACING THE DASH. I SHOULD NOT HAVE TO PAY TO FIX THIS PROBLEM IF DODGE IS NOW STARTING TO FIX OR AT LEAST ADDRESS THE ISSUE. I CURRENTLY HAVE MY 2002 DODGE RAM 1500, A 2004 CHRYSLER TOWN AND COUNTRY AND A 2008 DODGE GRAND CARAVAN AND HAVE BOUGHT AT LEAST TWO DOZEN CHRYSLER PRODUCTS AND FEEL I HAVE BEEN A STAUNCH SUPPORTER OF CHRYSLER, EVEN THROUGH THE HARD TIMES THEY HAVE HAD. I FEEL THIS TYPE OF LOYALTY I HAVE SHOW SHOULD BE REWARDED WITH ACKNOWLEDGEMENT ON REPAIR OF MY DASH. I AM BUYING A NEW CAR NEXT YEAR AND HAVE STARTED LOOKING AT OTHER MAKES DUE TO SOME OF THE QUALITY PROBLEMS I AM ENCOUNTERING ON ALL 3 OF MY CURRENT CHRYSLERS BUT THE DASHBOARD MAKES ME THE MOST UPSET BECAUSE IT HAS BEEN KNOWN AND NOT FIXED FOR LOYAL CUSTOMERS LIKE ME OR EVEN NEW CUSTOMERS SO THAT THEY WILL RETURN AND BUY OTHER CHRYSLER PRODUCTS IN THE FUTURE. FIX THIS DASHBOARD PROBLEM NOW! IT'S THE RIGHT WAY TO DO BUSINESS WITH PEOPLE/CUSTOMERS!! *TR

THE DASH HAS BEEN FALLING APART LITTLE BY LITTLE. I HAVE READ OTHER REPORTS ABOUT THIS. I AM A RETIRED CHRYSLER AUTO TECH, 20 YEARS,16 SELF EMPLOYED AS A TECH. I KNOW IF I SEE DANGER, YOU SEE DANGER. SHOULD YOU AND CHRYSLER WAIT UNTIL SOMETHING BAD HAPPENS? APPARENTLY THE VENDER USED INFERIOR MATERIAL. IT SURELY WASN'T SPACEAGE. THANKS VERY MUCH FOR YOUR TIME. *TR

ABOUT 50% OF THE TIME WHEN I TURN THE TURN SIGNAL TO THE LEFT THE RIGHT SIDE BLINKS. I HAVE TO TURN THEM OFF AND TRY AGAIN AND IT WILL WORK. THE OTHER DAY I WAS ENTERING A ON RAMP AND I SIGNALED TO THE LEFT AND NO ONE WOULD LET ME IN. I HAD TO SLOW DOWN SO I WOULDN'T GET RAN OFF THE ROAD BUT ALMOST GOT REAR ENDED. I LOOKED DOWN AND THE RIGHT SIGNAL WAS ON BUT THE LEVER WAS TO THE LEFT. I COULD HAVE DIED. I HAVE ALSO NOTICED THAT THE HAZARD BUTTON WILL NOT STAY DOWN. IT IS ALWAYS POPPED UP AND THE HAZARD FLASHERS STAY ON AND RUN THE BATTERY DOWN. I HAVE TO TAKE THE BUTTON DOWN SO THE BATTERY WONT DRAIN. *TR