2002 DODGE RAM 1500 Complaints

DASHBOARD HAS CRACKED AND PIECES ARE FALLING INTO THE ELECTRICAL UNIT AND AC UNITS UNDERNEATH THE DASH AREA. AFRAID AIRBAG WILL BE DAMAGED AS THEY ARE NOT PROTECTED WITH THE DASH MISSING. AC UNIT ON PASSANGER SIDE IS DAMAGED AND NOT WORKING DUE TO THE CONDENSER HOUSING UNIT BEING EXPOSED. OTHER ELECTRICAL ISSUES HAVE OCCURED LIKE LOSS OF FUNCTION OF THE SPEEDOMETER AND ALL GAGES. CALLED THE RAM SPECIALIST AT 866.726.4636 WAS INSTRUCTED NOT UNDER WARRENTY AND NOTHING THEY COULD DO TO HELP. IT WOULD BE OUR RESPONSIBILITY TO COVER THE COST OF 926.00 PLUS TAX AT OUR DODGE DEALERSHIP. THIS IS A MANIFACTOR DEFECT THAT SHOULD BE COVERED BY DODGE. *TR

DASH STARTED CRACKING - NOW THERE ARE SHARP EDGES AND PIECES OF PLASTIC WITH SHARP EDGES FROM THE DASH HAVE FALLEN DOWN INTO THE INSTRUMENT PANEL - NOW THERE ARE MULTIPLE CRACKS AND HOLES IN THE DASH - ONE HOLE IS MORE THAN 4" IN DIAMETER - *TR

DASH FALLING APART AND HAS DAMAGED HEATER BOX. DEFROST DOESN'T WORK WHICH CAUSES PROBLEMS WITH WINDOWS FOGGING UP. AN ACCIDENT WAITING HAPPEN. ALSO CAUSES HEAT AND A/C NOT TO WORK. SHARDS FROM THE DASH COULD CAUSE SERIOUS INJURY OR DEATH FROM AN ACCIDENT. REPLACED DASH AND HEATER BOX AND SAME THING HAPPENED AGAIN. THIS IS A VERY COSTLY REPAIR! *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE ALERTED HER THAT THE RADIATOR HOSE BLEW. THE CONTACT DID NOT KNOW THE DETAILS IN REGARDS TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD BURN COOLANT AT AN EXCESSIVE RATE AND THE ENGINE WOULD INTERMITTENTLY STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.

THE DASH OF THE TRUCK STARTED WITH ONE CRACK ABOUT 2 YRS AGO. NOW THERE ARE MORE THAN A DOZEN CRACKS. ESTIMATED COST FROM ME TO REPLACE THE DASH OVER $1,000. THIS IS OBVIOUSLY A MANUFACTURE DEFECT AND WILL DEFINITELY REFLECT WHAT I RECEIVE AT TRADE IN. MY FIRST AND LAST DODGE. *TR

5 YEARS AFTER MANUFACTURE OF THIS VEHICLE THE DASHBOARDS HAVE GONE FROM FRACTURED TO NEARLY COMPLETELY DISSOLVED. THROUGH RESEARCH THIS ISSUE IS APPLICABLE TO ALL VEHICLES PRODUCED WITH THIS MAKE AND MODEL. THE ISSUE HAS BECOME A SAFETY CONCERN NOW THAT THE AIR BAGS HAVE BECOME EXPOSED AND WILL NOT PROPERLY INFLATE IF NEEDED. DODGE HAS RECEIVED MORE THAN 16,000 COMPLAINTS AND INSISTS THESE FAULTY PARTS ARE THE RESPONSIBILITY OF THE CONSUMER. HOWEVER THEY ARE MORE THAN HAPPY TO REFER YOU A CERTIFIED DEALER WITH A REPLACEMENT COST OF APPROXIMATELY 975 DOLLARS US. *TR

THE DASHBOARD CRACKS BY IT SELF AND I`TS RELY SHARP EDGES I`TS LIKE IS DISSOLVING BY IT SELF AND AS I CAN SEE ALL THE MODELS FROM 1999 TO 2006 ARE THE SAME DODGE IS NOT DOING ANYTHING ABOUT IT AND IF YOU HAVE A ACCIDENT WITH THE TRUCK SHARP PEACES CAN INJURE THE PASSENGERS IN THE TRUCK IF YOU CAN DO AN INVESTIGATION YOU WILL SEE THAT THIS IS A URGENT RECALL. *TR

MY DASHBOARD HAS DEEP CRACKS ALL ACROSS THE TOP WHICH CRACK AND ARE FALLING APART DOWN INTO THE MECHANICAL PARTS OF MY TRUCK. I WENT TO DODGE AND THEY TOLD ME THEY COULD NOT HELP, I PRICED THIS REPAIR WITH A BODY SHOP AND THEY SAID IT WOULD COST $350 FOR THE DASH BUT THE LABOR WOULD COST $700-800. DODGE NEEDS TO MAKE THIS RIGHT MY TRUCK STILL RUNS FINE, BUT I'M HOPING I WILL NOT HAVE ANY PROBLEMS WITH AIR BAG DEPLOYMENT FROM THIS AS THE CRACKS ARE ON TOP OF THE PASSENGER AIRBAG AS WELL. *TR

THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED AND DISINTEGRATING. IT HAS ALWAYS BEEN STORED IN A GARAGE AND THE SHARP EDGES PRESENT A SEVERE SAFETY HAZARD SHOULD THE VECHICLE BE INVOLVED IN AN ACCIDENT. I HAVE ALSO CUT MYSELF ON SHARP EDGES WHILE TRYING TO ATTEMPT TO PERFORM MAINTENANCE ON THE VEHICLE AS THE DASHBOARD IS EXTREMELY BRITTLE AND BREAKS APART. *TR

HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS, THERE WAS A SMALL SHORT/FIRE THAT CAUSED MY CRUISE CONTROL TO STOP WORKING AND MY DASH LIGHTS ALSO. I FEEL IT HAS BEEN LONG ENOUGH AND SOMETHING NEEDS TO BE DONE BEFORE, SOMEONE NOT AS LUCKY AS ME, GETS REALLY HURT FROM THIS SAFETY HAZARD ISSUE THAT HAS HAUNTED US DODGE RAM OWNERS FOR A LONG TIME. WE NEED TO GET OUR DASHBOARD REPLACED ASAP. *TR