2009 DODGE RAM 1500 Complaints

K17 RECALL DIAGNOSIS FOR THE RIGHT TEMPERATURE ACTUATOR WAS PERFORMED AT SOUTH POINTE CHRYSLER DODGE IN TULSA, OK. I SPOKE WITH MARLA AT THE CHRYSLER SCA CUSTOMER SERVICE CENTER. MY CASE NUMBER IS 28251650. MARLA WAS VERY HELPFUL BUT SHE TOLD ME THAT CHRYSLER WILL NOT COVER THE REPAIR COST. THE ENTIRE HVAC MUST BE REMOVED IN ORDER TO REPLACE THE RIGHT TEMPERATURE ACTUATOR.

VEHICLE DUCKS UPON GOING OVER RUFF SPOTS MOMENTARILY LOOSING CONTROL IN THE ROAD, BUT DRIVES FINE OVER SMOOTH SURFACES

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE DASHBOARD AND AFTERWARDS THE DEFROST BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TOTALLY INTEGRATED POWER MODULE (TIPM) HAS BEEN DANGEROUS. ALL FOUR WINDOWS WENT DOWN WHILE TRUCK WAS UNATTENDED AND LOCKED SEVERAL TIMES. WE REPLACED THE EXPENSIVE TIPM AND CAR STOPPED DOING THAT. A FEW MONTHS LATER, WE FOUND OUT THAT JUST ONE ELECTRICAL ITEM CAN CAUSE THE ENTIRE TIPM BURN OUT THAT AFFECTS ALMOST EVERYTHING IN THE CAR. FOR US IT WAS THE BACKUP CAMERA THAT HAD A SHORT. IT CAUSED AIR BAGS, SEAT BELT SAFETY, WINDSHIELD WIPERS, DEFROST/FAN, BACKUP CAMERA, LOCKS NOT TO WORK. DEALERSHIP HAD TO REPLACE TIPM AGAIN. WE ALSO BELIEVE THE TIPM MAY HAVE HAD SOMETHING TO DO WITH OUR TRANSMISSION LOCKING INTO GEAR.

WHILE DRIVING VEHICLE I HEARD OCCASIONAL SCRAPING NOISE AND HAD OTHER VEHICLES FLASH LIGHTS AT ME. I PULLED OFF THE ROAD IN THE 1ST SAFE AREA AND FOUND FRONT OF FUEL TANK HANGING DOWN APPROXIMATELY 8 INCHES AND THE FRONT RETAINING STRAP DISCONNECTED. I THOUGHT THE STRAP HAD DISCONNECTED BUT UPON FURTHER INSPECTION BY MY MECHANIC FOUND THAT THE FRAME WAS ROTTED THROUGH WHERE THE STRAP ATTACHES. MECHANIC STATES THAT I WAS LUCKY NOT TO LOSE THE TANK, POOR DESIGN AND THAT THIS SHOULD NOT HAPPEN TO A 6.5 YEAR OLD TRUCK. I CONTACTED DEALER AND WAS TOLD IT WAS NOT COVERED BY WARRANTY. SUGGESTED I CONTACT CHRYSLER. CHRYSLER SAYS THEY CANNOT HELP EVEN THOUGH OBVIOUS SAFETY CONCERN. MY RAM 1500 IS MY EVERY DAY VEHICLE. I DO NOT USE IT FOR WORK OR PLOW WITH IT. TRUCK HAS BEEN WELL CARED FOR. DESIGN NEEDS TO BE INVESTIGATED.

THE HEATER/AC CONTROL MODULE WENT OUT ON THE VEHICLE. I BROUGHT IT IN TO MY MECHANIC ON 9/24/15 HE CHECKED WITH THE DEALER THEY SAID THE PART IS ON BACK ORDER AND THERE ARE 59 BACK ORDERS OF THIS PART IN FRONT OF MINE. THEY SAID IT WOULD BE IN ON 11/9/15. ON 11/9/15 MY MECHANIC INQUIRED AND FOUND THE PART DELAYED NOW UNTIL 12/2/15. THIS IS A CRUCIAL ELEMENT AS I DO NOT HAVE DEFROST CAPABILITIES AND THE AUTOMATIC LIGHTS DO NOT COME ON. IN RAINY WEATHER AND NOW AS WE ARE HITTING WINTER THIS IS A SAFETY HAZARD. FOR T HERE TO BE 59 OF THESE PARTS ON BACKORDER TELLS ME THERE IS AN ISSUE WITH THIS PART. THE 2009 DODGE RAM HAS HAD QUITE A FEW SERIOUS RECALLS. I WANTED THIS TO BE OUT THERE SO NHTSA KNOWS THE CUSTOMER SERVICE DODGE ISNT PROVIDING THEIR CUSTOMERS OR THEIR LACK OF REGARD FOR THIS SAFETY ISSUE

ALL MY INFORMATION HAS BEEN RECEIVED FOR THE BUYBACK PROGRAM;I HAVE SIGNED THE OFFER FORM FROM DODGE AND SENT IT BACK IN,EVEN THOUGH THE OFFER WAS BASED ON A TRADE IN VALUE, PLUS 10%,AND PER THE AGREEMENT WITH THE NHTSB,IT IS SUPPOSED TO BE BASED ON THE FAIR MARKET VALUE OF THE SELLING PRICE,NOT TRADE IN VALUE SINCE TRADE IN VALUE IS SIGNIFICANTLY LESS THAN THE SELLING PRICE.I HAVE BEEN TOLD EVERY TIME I HAVE CALLED THE BUYBACK DEPARTMENT THAT MY CHECK IS "PROCESSING".FINALLY,ON MONDAY,NOV 9TH,A SUPERVISOR WITH THE FCA BUYBACK DEPARTMENT(WHICH I UNDERSTAND IS A THIRD PARTY CALL CENTER AND NOT DODGE)EXPLAINED THAT DODGE HAS NOT RELEASED ANY CHECKS AT ALL TO ANY CUSTOMERS WHO HAVE CHOSEN THE BUYBACK OPTION.I WILL NO LONGER DRIVE A VEHICLE THAT HAS A DANGEROUS OPEN RECALL.SINCE I AM CHOOSING TO HAVE MY VEHICLE BOUGHT BACK,I DO NOT HAVE THE OPTION TO HAVE THE VEHICLES RECALL FIXED.SINCE DODGE WILL NOT TREAT THIS MATTER WITH ANY URGENCY WHATSOEVER,I WILL TAKE PRECAUTIONARY MEASURES ON MY OWN BEHALF SO THAT MY CHILDREN AND I DO NOT GET KILLED/INJURED BECAUSE OF DODGES NEGLIGENCE. I'M NOT GOING TO CONTINUE TO SPEND MONEY,DRIVE A DANGEROUS VEHICLE,AND PUT MYSELF,MY FAMILY,AND OTHERS AT RISK BECAUSE DODGE IS DRAGGING THEIR FEET ON THIS AND NOT TAKING THE RULING FROM THE NHTSB SERIOUSLY.I WILL BE PREPARED TO MEET AT THE DEALERSHIP TODAY.IVE ASKED FOR A DATE,ANY DATE THEY WILL HAVE THE CHECK FOR THE VEHICLE AND WHEN I CAN MEET TO HAVE THIS TRUCK BOUGHT BACK,BUT HAVE HEARD NOTHING.DODGE IS NOT PREPARED TO COMPLY WITH THE RULING FROM THE NHTSB WHEN DODGE HAS HAD SEVERAL MONTHS TO PREPARE FOR THIS AND ALSO AGREED TO THE NHTSB RULING. I AM NOW CHOOSING TO GO THROUGH DODGE DIRECTLY SINCE THE FCA RECALL/BUYBACK TEAM HAS GIVEN ME ALL OF THEIR INFORMATION AND THE MATTER NOW RESTS WITH DODGE. I HAVE SENT APPROX 6 EMAILS SINCE 11/9 REQUESTING A CALL BACK, AND STILL HAVEN'T RECEIVED ONE.

WHILE DRIVING THE RETAINER THAT HOLDS THE VALVE STEM IN PLACE CRACKED AND CAUSED THE TPMS SENSOR TO FALL INTO THE TIRE CAUSING THE TIRE TO GO FLAT. AFTER CHECKING I FOUND ALL THE OTHER RETAINERS WERE CRACKED AND CORRODED. AFTER CHECKING INTO THE MATTER, I FOUND THAT OTHER CHRYSLER VEHICLES AROUND THAT YEAR ARE HAVING THE SAME ISSUE. I ALSO FOUND THAT CHRYSLER STOP USING THOSE PARTICULAR TPMS SENSORS AFTER ONLY A SHORT TIME. I CALLED THE DEALER AND THEY STATED THAT THERE IS NO RECALL AND THAT I NEEDED TO CONTACT CORPORATE. I WAS DRIVING AT A SLOW RATE OF SPEED WHEN THIS HAPPENED, IF I WAS DRIVING ON A HIGHWAY I MAY HAVE CRASHED. THIS IS A DANGEROUS ISSUE THAT NEEDS IMMEDIATE ATTENTION.

MY VECHILES A/C WILL NOT BLOW THE DASHBOARD LIGHTS COME OFF AND ON THE WINDOWS WILL OPERATE WHEN THEY WANT MY DOOR LOCKS AND UNLOCKS WHEN IT WANTS WINDSHIELD WIPERS COME ON AT ANY GIVEN TIME TOOK THE TRUCK TO STAR DODGE IN ABILENE RD WHERE I WAS TOLD TIPM WAS OUT AND IT WLD COST ME 1300.TO FIX THE PART IS 300.ONLINE TAKES BOUT 15MINS TO CHANGE BUT I SEE THERE ARE PLENTY COMPLAINTS ON THE TIPM I THINK A RECALL SHLD BE PUT OUT THERE AND DODGE SHLD PAY FOR IT!!

DRIVER SIDE SEAT TORE AND HAS A BIG HOLE. THE TRUCK IS A 2009 LARAMIE WITH 69,000 MILES CURRENTLY. THE SEAT TORE AROUND 37,000. TRUCK WAS SOLD WITH "LEATHER PACKAGE" BUT THE SEAT IS VINYL. I AM A WOMAN, WEIGHING 130 LBS. AND FEEL THIS PRODUCT SHOULD HAVE HELD UP MUCH BETTER, ESPECIALLY SINCE I PAID EXTRA FOR TOP OF THE LINE. CHRYSLER SAYS THEY CANNOT DO ANYTHING ABOUT IT.