2009 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE ENGINE BLOCK MANIFOLD BOLTS FRACTURED. WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN ABNORMAL NOISE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE ENGINE BLOCK MANIFOLD SCREWS FRACTURED DUE TO THE HEAT. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS REPAIRED. THE CONTACT REPLACED THE ENGINE MANIFOLD BOLTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TICKING NOSE FROM PASSENGER SIDE OF TRUCK UNDER THE HOOD NEAR THE WHEEL. GOT UNDERNEATH TRUCK AND FOUND TWO BOLTS HAD BROKEN OFF MANIFOLD. AFTER LOOKING ON THE INTERNET FOUND THERE ARE ALOT OF OTHER OWNERS OF THIS SAME TRUCK WITH SAME ISSUE, RAM/DODGE NEEDS TO FIX THIS PROBLEM, I THINK ISSUE IS FROM TO MUCH HEAT. THE SOUND IS AT ITS BEST WHEN TRUCK IS STARTED THE FIRST TIME OF THE DAY / COLD OUT.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT VEHICLE WAS PLACED INTO NEUTRAL AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

I AM WORKING WITH THE FCA RE-PURCHASE PROGRAM FROM THE CONSENT ORDER DATED JULY 2015, AND THE FCA PROGRAM IS OFFERING DEALER TRADE VALUE AS FAIR MARKET VALUE OF THE VEHICLE. DEALER TRADE HAS NEVER BEEN USED AS A FAIR MARKET VALUE FOR ANYTHING I HAVE EVER SEEN. WHEN AN INSURANCE COMPANY PAYS FOR THE VALUE OF YOUR CAR THEY GIVE YOU FAIR MARKET SALES PRICE. THEY DO NOT AND CAN NOT USE THE DEALER TRADE IN VALUE AS FAIR MARKET VALUE. THEY ARE ALSO OFFERING 10% PREMIUM BASED ON THE RE-PURCHASE PRICE. THE CONSENT ORDER CLEARLY STATES THAT THE 10% PREMIUM IS TO BE BASED ON PURCHASE PRICE AND IT FURTHER SPELLS OUT THAT PURCHASE PRICE IS THE PRICE THE VEHICLE WAS SOLD THE FIRST TIME TO SOMEONE FOR OTHER THAN RESALE. BASICALLY THE PRICE IT WAS FIRST SOLD FROM A DEALER. I HAVE WORKED WITH THE FCA SINCE OCTOBER 2ND 2015 AND HAVE BEEN TOLD THAT I HAVE NO RECOURSE WITH THEM ON HOW THEY MAKE THEIR OFFERS. I COULD NOT GET THEM TO GIVE ME A WRITTEN OFFER UNLESS I ACCEPTED THEIR OFFER. I AM NOW TRYING AGAIN TO GET A WRITTEN OFFER. WHEN I RECEIVED A CALL YESTERDAY FROM TRISTA AT THE FCA MY FILE HAD BEEN DELETED AND THEY WOULD HAVE TO ENTER ME IN AGAIN. SHE DID TELL ME THAT HER MANAGER AND ANYONE THAT COULD MAKE A DECISION HAD LOOKED AT THE DISPUTES AND THEY WOULD NOT MAKE ANY CHANGES. SHE SAID THAT IF I DID NOT LIKE THAT DECISION I WOULD NEED TO CONTACT THE NHTSA OR WHOEVER ELSE I THOUGHT MIGHT BE ABLE TO HELP. THE FCA IS OFFERING $22K FOR MY TRUCK WITH THE 10% PREMIUM. I HAVE INCLUDED THE FAIR PURCHASE PRICE RUN FROM KBB THAT I SUBMITTED TO THEM BACK ON OCTOBER 3, 2015. MY TRUCKS MSRP WAS APPROXIMATELY $53K. I CALLED THE NHTSA YESTERDAY AND WAS ADVISED THAT I NEEDED TO MAKE AN OFFICIAL COMPLAINT. IF I HAVE USED THE WRONG COMPLIANT SECTION PLEASE DIRECT ME TO THE APPROPRIATE ONE. THANKS,..UPDATED 03/15/16 *BF *JS

I TOOK MY TRUCK TO GET SERVICED AT BURNS MOTORS DODGE DEALERSHIP IN MCALLEN, TX AND TOLD THEM ABOUT THE RECALL DUE TO FAULTY REAR AXLE PINION NUT (N08/NHTSA). THEY TOLD ME IT HAD ALREADY BEEN FIXED. I SAID BY WHO CAUSE I NEVER TOOK THE TRUCK TO ANYONE AND I'VE HAD IT FOR 5 YEARS. THEY SAID A BUSINESS NAMED KELLEY DODGE FIXED IT. I NEVER TOOK IT TO ANYONE TO FIX THE PROBLEM SO WHY ARE THEY SAYING IT WAS FIXED. IS SOMEONE TRYING TO COVER UP SOMETHING OR CHARGING FOR WORK THAT WAS NEVER DONE? SO BURNS MOTORS DIDN'T FIX THE RECALL PROBLEM EITHER.

ON 04-02-2015 I EXPERIENCED A RAPID LOSS IN PRESSURE AND A FLAT REAR PASSENGER SIDE TIRE WHILE DRIVING 35 MPH IN RAINY CONDITIONS. I FOUND THAT THE VALVE STEM WAS MISSING WHEN I WENT TO CHANGE THE TIRE. I BROUGHT THE TIRE TO A CHAIN TIRE STORE AND WAS ADVISED THAT THE VALVE STEM NUT HAD BROKEN CAUSING THE FAILURE. I WAS FORCED TO REPLACE BOTH REAR TIRES BECAUSE THE SHORT DISTANCE DRIVEN TO GET OUT OF TRAFFIC DESTROYED THE FLAT TIRE. THE OTHER NUTS WERE EXAMINED AT THAT TIME AND CORROSION WAS NOTED BUT NO CRACKS WERE OBSERVED. IT IS NOW 10-29-2015 AND I'M NOTICING THAT ONE OF THE OTHER VALVE STEMS IS CRACKED ON THE OLDER TIRES. I NEED TO HAVE THE STEM REPLACED BEFORE IT FAILS CATASTROPHICALLY. I'M ALSO EXPERIENCING A TPMS FAILURE BUT DO NOT KNOW IF IT IS RELATED. THE TIRE REPAIR COST $400+ AND IN READING OTHER COMPLAINTS THIS SEEMS TO BE AN ALL TOO COMMON PROBLEM. PLEASE INVESTIGATE THIS MATTER FURTHER AND DETERMINE IF A RECALL IS NECESSARY.

VEHICLE WAS PART OF THE PINION RECALL AND WAS REPAIRED 11/15/2013. RECENTLY THE DRIVING OF THE TRUCK CAUSED NOISE AND OBVIOUS DIFFERENTIAL ISSUE. THE ENTIRE GEAR KIT AND DIFFERNTIAL NEED TO BE REPLACED DUE TO IT BEING STRIPPED. OUT OF POCKED $3000. RECALL STATED SINCE THE PINION WAS REPLACED IT IS UP TO US TO FIX. THE DIFFERENTIAL RECALL "DID NOT IMPACT" THIS VEHICLE YET I SUSPECT IT SHOULD. THE DODGE HOTLINE STATES THAT AT THIS TIME THERE IS NO RECALL ON THIS SPECIFIC VIN NUMBER THUS IT IS NOTHING THEY WILL ACT ON. I SUSPECT THE ARE LINKED THUS EXPECT THERE WILL BE ANOTHER RECALL FOR THESE WITHIN THIS LOT NUMBER. TOO COINCIDENTIAL THAT ONLY SOME AND NOT ALL ARE PART OF THIS RECALL.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

THE STEERING SHAFT/INTERMEDIATE SHAFT JOINTS BECOME VERY LOOSE AND ALLOW FOR EXCESSIVE PLAY IN THE STEERING SYSTEM. VEHICLE DRIVES OK UP TO 55 BUT REACHING HIGHWAY SPEED, PERIODS OF ERRATIC WHEEL PLAY/WOBBLE ARE EXPERIENCED AND STEERING IS GREATLY COMPROMISED. I HAVE LOOKED ONLINE AND THE REPLACEMENT COMPONENTS ARE A DEALER ONLY ITEM. I SEARCHED THE DEALER PARTS ONLINE AND THERE IS NO LISTING FOR REPLACEMENT PARTS ALTHOUGH IT IS SHOWN IN THE EXPLODED DIAGRAM ON THE MOPAR PARTS SITE.

FCA ONLY OFFERING TRADE IN VALUE ON THERE BYBACK PROGRAM EVEN THOUGH I WAS ASSURED I WOULD GET MINIMUM FAIR MARKET VALUE. I HAVE GOT NOTHING BUT A RUN AROUND SINCE I SENT ALL DOCUMENTS THEY REQUESTED ON OCT.1. NOW THEY HAVE CLOSED MY CLAIM BECAUSE I WONT ACCEPT THEIR FOOLISH OFFER.THE DEALERS ARE COMPLETELY STUPID AS WHAT TO DO AND EITHER LIE OR ACT AS IF THEY KNOW NOTHING ABOUT THE BUYBACK. I HAVE OWNED 4 RAM 1500 TRUCKS AND THIS IS A SLAP IN THE FACE TO ALL CONSUMERS. AT WHAT POINT WILL THESE MANUFACTURES BE HELD RESPONSIBLE? WE SPEND RIDICULOUS MONEY ON VEHICLES ONLY TO FIND THEY ARE WORTHLESS AFTER WE BUY THEM. GOT TO STOP SOON..... [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR