2002 DODGE RAM 1500 Complaints
View complaints related to 2002 DODGE RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 750 complaints submitted for the 2002 DODGE RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE RAM 1500- NEWPORT NEWS, VA
2002 DODGE RAM 1500 CRACKED DASHBOARD OVER AIR BAG ON PASSENGER SIDE . THIS PROBLEM SEEMS TO BE HAPPENING TOO MANY DODGE RAM PICKUPS FROM THE 1993 MODEL YEAR THROUGH 2005 MODEL YEAR. THE EDGE OF THE CRACKED PLASTIC IS SHARP AND POSE A SERIOUS INJURY PROBABILITY IN THE EVENT OF ACCIDENT AND AIRBAG INFLATION. A PERSON CAN EASILY CUT THEIR FINGER OR HAND WHILE CLEANING THE DASH ARE SERVICING THE VEHICLE. *KB
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- LAPEER, MI
OUR DODGE RAM 1500 WAS WORKING FINE ONE DAY THE NEXT DAY THE HEADLIGHTS, TURN SIGNALS, AND BRAKE LIGHTS WERE NOT FUNCTIONING. WE CHECKED FUSES AND ANYTHING ELSE OBVIOUS. THE NEXT DAY WE TOOK IT TO A MECHANIC, AFTER HALF A DAY OF CHECKING HE FOUND THAT THE FUSE AND RELAY CENTER (INTEGRATED POWER MODULE) WHICH IS LOCATED UNDER THE HOOD WAS CORRODED. THIS BOX IS NOT AIR TIGHT AND ALLOWS WATER TO GET INSIDE AND CORRODE THE INSIDES. DODGE DEALER ADVISED THEY REPLACE THE FUSE AND RELAY CENTER AND FCM (FRONT CONTROL MODULE) TOGETHER. THE FCM IS CONNECTED TO THE IPM (INTEGRATED POWER MODULE). COME TO FIND OUT THE IPM IS NOT SEALED FROM THE ELEMENTS. THE CIRCUIT BOARD IS EXPOSED FROM THE BOTTOM WHICH ALLOWS WATER TO SPLASH INTO THE MODULE THEREBY SHORTING THE FCM. I BELIEVED DODGE KNOWS THIS IS A POOR DESIGN AND IS UNSAFE BECAUSE THE NEW PARTS HAVE BEEN REDESIGNED WHICH IS SEALED FROM THE ELEMENTS. THIS IS DANGEROUS BECAUSE OF OBVIOUS REASONS. I BELIEVE THIS IS A DESIGN DEFECT AND SHOULD BE RECALLED BECAUSE THE WIRING SYSTEM PROBLEMS RESULT IN LOSS OF LIGHTING. FOR IT IS VERY DANGEROUS TO DRIVE THIS WAY. PER NHTSA INFO: WHEN IS A RECALL NECESSARY? WHEN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT (INCLUDING TIRES) DOES NOT COMPLY WITH A FEDERAL MOTOR VEHICLE SAFETY STANDARD. WHEN THERE IS A SAFETY-RELATED DEFECT IN THE VEHICLE OR EQUIPMENT. WHAT IS A SAFETY-RELATED DEFECT? THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301). EXAMPLES OF DEFECTS CONSIDERED SAFETY-RELATED--WIRING SYSTEM PROBLEMS THAT RESULT IN A FIRE OR LOSS OF LIGHTING. *KB
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- ZEPHYRHILLS , FL
2002 DODGE RAM 1500 PICKUP TRUCK. DASHBOARD BEGAN CRACKING AND NOW HAS TOTALLY CRACKED AND PARTS HAVE FALLEN INTO THE DEFROST/AIR UNIT AS WELL AS CAUSING SHARP EDGES THAT CAN CAUSE INJURY. AFRAID THAT IF AIRBAG DEPLOYS THIS WILL CAUSE JAGGED EDGES OF PLASTIC TO BE PROPELLED TO DRIVER OR PASSENGER, CAUSING SERIOUS INJURY, IN ADDITION TO THE DAMAGE OF THE A/C AND DEFROST. THERE HAVE BEEN TEN OF THOUSANDS OF COMPLAINTS ABOUT THIS AND DODGE REFUSES TO REPAIR THIS DEFECT ON THEIR TRUCKS FROM 1995-2006. *KB
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- UNION, SC
2002 DODGE RAM 1500 DASHBOARD STARTED CRUMBLING TO PIECES AFTER ONLY 3 YEARS. DODGE DEALER TOLD US IT WAS NOT COVERED UNDER WARRANTY. WE WOULD HAVE TO REPLACE THE DASHBOARD AT OUR OWN EXPENSE. THE DEALER EVEN TOLD US THIS WAS A COMMON COMPLAINT FROM DODGE TRUCK OWNERS. *KB
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- UNIONTOWN, OH
I OWN A 2002 DODGE RAM 1500 AND MY TAILLIGHTS/RUNNING LIGHTS SUDDENLY STOPPED WORKING. I WAS NEARLY REAR ENDED BY ANOTHER VEHICLE. I CHECKED WITH A TECHNICIAN AND HE STATED THIS WAS A COMMON PROBLEM DUE TO MOISTURE IN THE FUSE BOX. IT WAS GOING TO COST ME CLOSE TO 1000.00 DOLLARS TO BE REPAIRED. THE TECH STATED THIS SHOULD NOT HAPPEN AND IT IS A MANUFACTURING DEFECT. HE STATED A REPLACEMENT COMES WITH A SHIELD TO PROTECT IT FROM SHORTING OUT. IT SOUNDS TO ME LIKE THIS IS A PROBLEM THAT DODGE SHOULD BE LIABLE FOR SINCE IT IS A "MANUFACTURING DEFECT" *KB
Source: NHTSA WEB SITE -
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2002 DODGE RAM 1500- SPARTANBURG, SC
VEHICLES ARE KNOWN TO RUN HOT, SOMETHING TO DO WITH THE HEADGASKET, I AM TOLD. THE RACK AND PINION LEAKS AND HAS TO BE WATCHED. THEY ARE BAD TO HAVE DEAD CYLINDERS I AM NOT SURE WHEN THIS FIRST WAS A PROBLEM, BUT THE VEHICLE HAS BEEN PARKED NOW FOR SEVERAL MONTHS BECAUSE OF THESE PROBLEMS. IT IS MY UNDERSTANDING THAT THE AUTO COMPANY HAS MADE CORRECTIONS TO NEWER VEHICLES FOR THESE FAULTY COMPONENTS WITHOUT NOTIFICATION OF OWNERS. *KB
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- MINEOLA, TX
2002 DODGE RAM 1500 5.9L SPORT. I PAID A LOT OF MONEY FOR THIS SPECIAL ORDER TRUCK AND NOW THE DASH IS CRACKING ALL OVER????? NEVER HAD A NEW VEHICLE DO THIS IN ALL MY 54 YEARS. I LIVE IN TEXAS AND I KNOW IT IS HOT,BUT IT SHOULDN'T BE CRACKING LIKE IT IS,NONE OF MY OTHER CARS OR TRUCKS ARE CRACKING AT ALL, I TAKE GOOD CARE OF ALL MY VEHICLES SO WHY IS THE DODGE THE ONLY ONE CRACKING?I THINK IT SHOULD BE RECALLED TO GET THIS FIXED!! *KB
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- GLEN, MS
I HAVE A 2002 DODGE PICKUP WITH A CRACKED DASH. I HAD TO REPLACE THE HEATER CORE AND WHEN THE DASH WAS REMOVED I NOTICED CRACKS ALL IN THE DASH. WHILE REMOVING THE DASH I AND MY HELPER BOTH SUSTAINED SEVERE CUTS FROM VERY SHARP EDGES OF THE BROKEN DASH. THIS PROMPTED ME TO FILE THIS COMPLAINT BECAUSE OF THE NATURE AND SHAPE OF THE CRACKS CAN CAUSE SEVERE INJURY OR EVEN DEATH TO OCCUPANTS, ESPECIALLY CHILDREN,IN THE EVENT OF A CRASH AS WELL AS CUTS AND ABRASIONS WHEN SIMPLY ENTERING AND EXITING THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 1500- LAKELAND, FL
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE TURN SIGNALS WOULD EITHER NOT FUNCTION, OR THE OPPOSITE SIGNAL WOULD ILLUMINATE WHENEVER THEY WERE TURNED ON. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 112,000. UPDATED 8/29/11 *CN UPDATED 09/28/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE RAM 1500- CUMMING, GA
DASHBOARD OF MY 2002 DODGE RAM 1500 HAS FIFTEEN CRACKS. THE DASH IS IN TWO PARTS. THE PART WHERE THE VENTS ARE IS READY TO EITHER FALL OUT OR COME COMPLETELY OUT. THERE HAS BEEN OVER THREE HUNDRED COMPLAINTS ON AUTOBEEF. MY CONCERNS IS THE PLASTIC IS GOING TO FALL IN AND CAUSE AN ELECTRICAL FIRE. DODGE WILL NOT DO ANYTHING ABOUT IT THEY KEEP TELLING ME IT'S A WARRANTY ISSUE. IT IS A DEFECT IN THEIR PRODUCT. I'M SO DISAPPOINTED NOT ONLY DOES IT LOOK BAD BUT I JUST KEEP WAITING FOR IT TO FALL IN ON ME WHEN I'M DRIVING. I HAVE DONE NOTHING TO CAUSE THIS ISSUE. I KEEP MY TRUCK CLEAN AND KEEP MY WINDOWS CRACKED FOR AIR CIRCULATION. I ALWAYS TRY TO PARK MY VEHICLE IN THE SHADE. I HAVE TRIED TWO DIFFERENT TIMES TO SEE IF DODGE WILL DO ANYTHING ABOUT IT BUT THEY WON'T. ANY ASSISTANCE WITH THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU, CONCERNED CITIZEN
Source: PORTABLE SAFETY COMPLAINT FORM