2009 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 01/20/16 *BF THE COSNUMER STATED THE VEHICLE WAS REPAIRED. *JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD ABNORMALLY JERK AND SKIP. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE OIL CHANGE. THE CONTACT LATER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED DURING THE OIL CHANGE SERVICE. THE CONTACT NEVER RECEIVED NOTIFICATION OF THE RECALL AND WAS NOT AWARE THAT A DEFECT EVER EXISTED IN THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED INTERMITTENTLY. THE FAILURE MILEAGE WAS 200.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS MAKING A LOUD TICKING AND KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE MANIFOLD BOLT WAS FRACTURED. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL RELATED TO THE FAILURE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

I HAVE CONTACT THE LOCAL DEALER FOR THE CHRYSLER FIAT BUY BACK ON MY DODGE RAM 1500 AND KEEP GETTING THE ANSWER OF WE DON'T KNOW WHAT TO DO TO BUY BACK VEHICLES (PARAPHRASING) I AM JUST TRYING TO GET SOME ANSWERS ON WHAT I NEED TO DO AND WHERE TO TAKE MY TRUCK.

FCA IS APPARENTLY NOT HOLDING UP THEIR END OF THE CONSENT DECREE. FIRST I'M TOLD AT A DEALER THAT THEY AREN'T HANDLING THE BUYBACKS, THEN FCA CUSTOMER SERVICE TELLS ME THEY CAN "OPT OUT" BECAUSE THEY'RE PRIVATELY OWNED. ALL OF THEM ARE PRIVATELY OWNED! THE RECALL NOTICE, HOWEVER, SAYS TAKE MY TRUCK TO THE LOCAL DEALER TO GET THE BALL ROLLING. THEY'RE ALSO ONLY OFFERING 10% ABOVE "FAIR MARKET VALUE" WHEN THE CONSENT DECREE SPECIFICALLY SAYS 10% ABOVE THE ORIGINAL PURCHASE PRICE. THERE'S A HUGE DIFFERENCE THERE AND AS USUAL, FCA CARES NOTHING ABOUT THE CUSTOMER ONLY THEIR BOTTOM LINE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, HE ACCIDENTALLY ENCOUNTERED THE KEY WITH HIS KNEE AND THE KEY FELL OUT. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM ).THE APPROXIMATE FAILURE MILEAGE WAS 99,200.

I RECEIVED THE LETTER ABOUT THE RAM BUY BACK PROGRAM. THEY CLEARLY STATE FAIR MARKET VALUE BUT WHEN I GO TO THE WEB PAGE WWW.FCARECALL.COM IT CLEARLY IS ONLY OFFERING ME TRADE IN VALUE FOR MY TRUCK. FEEL FREE TO USE MY VIN AND TRY IT FOR YOURSELF, NOTE THAT THE PAGE DOES NOT WORK PROPERLY IN CHROME AND YOU WILL NEED TO USE IE BROWSER...EVERY OPERATOR AT FCA CORRECTLY DEFINES THE DEFINITION OF FAIR MARKET VALUE BUT THEN WHEN WE DISCUSS THE BUY BACK PROGRAM THE DEFINITION CHANGES TO TRADE IN VALUE EVEN THOUGH THE LETTER CLEARLY STATES FAIR MARKET VALUE...VERY FRUSTRATING. PLEASE CONTACT ME WITH ANY ASSISTANCE YOU CAN PROVIDE...UPDATED 03/15/16 *BF

AS I WAS LEAVING FROM A STOP SIGN, I HEARD A LOUD NOISE THEN LOST POWER AND CONTROL OF MY TRUCK. I WAS STRANDED IN THE MIDDLE OF A BUSY INTERSECTION FOR 1 1/2 HOURS. THE REAR PINION BROKE AND MY REAR DRIVE SHAFT BROKE. A PIECE WAS SHEARED OFF AND MY REAR END GEARS ARE SHOT. THERE WAS RECALL WORK DONE ON THE PINION SEAL BUT THAT APPARENTLY DIDN'T FIX THE PROBLEM. THE REAR END WAS COMPLETELY SIEZED UP. I'M POSITIVE WHEN I CALL THE DEALERSHIP THEY ARE GONNA TELL ME THIS IS NOT A RESULT OF THE RECALL AND I WILL HAVE TO PAY FOR THE REPAIRS. I'VE HAD NOTHING BUT PROBLEMS WITH THIS TRUCK FOR THE LAST 3 1/2 YEARS I'VE HAD THE THING. I WILL NEVER AGAIN OWN A DODGE PRODUCT. MY KIDS WE'RE IN THE TRUCK WITH ME WHEN THIS HAPPENED. I THANK GOD I WASN'T ON A HIGHWAY WHEN THIS HAPPENED. IT COULD'VE BEEN A LOT WORSE. I CERTAINLY HOPE DODGE LOOKS INTO THIS AND FIXES THE PROBLEM BEFORE SOMEONE IS KILLED.

TLA* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY AND CAUSED POOR VISIBILITY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS AND THEY PERFORMED VARIOUS UNKNOWN REPAIRS, WHICH DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE LOW BEAM AND HIGH BEAM VISIBILITY WHICH CAUSED THE CONTACT TO HAVE TO DRIVE SLOWER DURING INCLEMENT WEATHER CONDITIONS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *JB 03/21/18 UPDATED 05/17/18*JB