2005 DODGE RAM 1500 Complaints

I HAVE BEEN CALLING ED VOYLES RAM IN MARIETTA GA FOR OVER 5 MONTHS REGARDING 2 RECALLS (REAR AXLE PINION NUT P77 / NHTSA 14V-796 & DRIVER AIRBAG INFLATOR R25 / NHTSA 15V-313) EVERY TIME I CALL ITS ALWAYS THE SAME RESPONSE, "NO PARTS", AND NO IDEA WHEN PARTS WILL ARRIVE. HOW LONG SHOULD THIS TAKE?

TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY COMPLAINT IS WITH THE AREA DODGE DEALERSHIPS: BERGLAND & BILL CRAFT, I EMAILED AND OR CALLED BOTH OF THESE DEALERSHIPS AND NETHER RETURNED MY CALL OR EMAIL TO SET UP THE REPAIR FOR THE RECALL. I LEFT VOICEMAIL AND GOT BACK AN AUTO REPLY EMAIL. I NOT SURE HOW MANY TIMES I AM TO ATTEMPT TO SET UP THE APPOINTMENT... THE BELOW DATE OF WHEN THIS HAPPENED IS ONLY AN APPROXIMATE DATE...

MY TRUCK STARTED SHAKING AGGRESSIVELY 3-4 YEAR AGO AT SPEEDS AROUND 50 MPH AND OVER , I TRIED NEW TIRES AND THAT DID NOT WORK. AFTER RECEIVING MY SECOND RECALL I TOOK MY TRUCK TO BILL STANFORD DODGE-CHRYSLER HERE IN TALLADEGA AL TO HAVE IT FIXED WITH THE RECALL. THEY ADMITTED THE PINION NUT WAS LOOSE AND THEY SAID THEY TIGHTENED IT AND THAT I NEEDED NEW TIRES ON THE REAR AND THAT SHOULD FIX IT , THE TIRE DEALER SAID I DID NOT NEED NEW REAR TIRES THAT I SHOULD HAVE SEVERAL YEARS LEFT ON THEM BUT I TOLD HIM WHAT BILL STANFORD SAID SO HE PUT NEW TIRES ON THE BACK BUT THAT HAD NO AFFECT ON THE VIBRATING AND SHAKING OF THE TRUCK. NOW I RECEIVE ANOTHER RECALL STATING " THE LACK OF THIS ADHESIVE PATCH COULD ALLOW THE REAR AXLE PINION NUT TO LOOSEN AND/OR THE REAR DRIVE SHAFT TO SEPARATE FROM THE REAR AXLE , GOING ON TO STATE THIS COULD CAUSE A CRASH WITHOUT WARNING OR THE REAL AXLE TO SEIZE AND SEPARATE THE DRIVE SHAFT CAUSING A LOSS OF MOTIVE POWER. I HAVE A GOOD TRUCK EXCEPT FOR THE REAR END WHICH SHAKES AND VIBRATES AGGRESSIVELY BUT I CAN GET NO HELP FROM THE LOCAL DEALER HERE IN TALLADEGA AL. ALL I AM ASKING IS THAT THEY FIX IT TO ITS ORIGINAL STATE AND LIVE UP TO THE SAFETY RECALL. I CAN NOT AFFORD A NEW VEHICLE AND DO NOT WANT TO SUE OR SEEK PUNITIVE DAMAGES , I WOULD JUST LIKE MY TRUCK TO BE FIXED IN AN HONEST FASHION. THANK YOU FOR ANY HELP . *TR

TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHEN PLACING THE KEY INTO THE IGNITION, THE VEHICLE STARTED WITHOUT TURNING THE KEY IN THE IGNITION. IN ORDER FOR THE VEHICLE TO BE TURNED OFF, THE KEY HAD TO BE COMPLETELY REMOVED FROM THE IGNITION. WARNING INDICATORS FOR THE STARTER KEY AND IGNITION WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

NEVER GOT ANY ISSUE REGARDING THE AIR BAG PROBLEM JUST YESTERDAY GOT THE RECALL NOTICE ON THE PINION NUT OF WHICH MINE WENT OUT IN JUNE 2015 HAD TO HAVE TRUCK TOWED HOME TRIED TO LOOK FOR REAREND TO MATCH MY TRUCK HAVE BEEN BORROWING VEHICLES FROM OTHERS DID GET SOMEONE TO ACT ON THIS IN DECEMBER HAVE HAD MY TRUCK SINCE THE MIDDLE OF DECEMBER CALLED ON THE 12 OF JANUARY THEY STILL DID NOT HAVE IT IN TO DO ANYTHING WITH IT AND HAVE NO IDEA OF WHEN THEY WILL THIS IS ALL CRAZY !!!! I SHOULD HAVE BEEN INFORMED OF THIS RECALL BEFORE JUNE 2015 AND I WOULD NOT BE WITHOUT A VEHICLE AT ALL!! HAD TO PAY 90.00 TO GET IT TOWED DUE TO THIS AND THE TIME I HAVE BEEN WAITING YOU PEOPLE SHOULD DO SOMETHING I WOULD HAVE TO IF IT WAS MY FAULT SO WHY NOT YOU?

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2005 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. IMMEDIATELY AFTER HEARING THE ABNORMAL NOISE, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY AND CAUSED THE CONTACT TO CRASH INTO A RETAINER WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. AFTER THE INCIDENT, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE REAR AXLE PINION NUT WAS LOOSE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN) AFTER THE FAILURE OCCURRED. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) WAS NEVER RECEIVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ UPDATED 03/17/16. *JB

TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.