2009 DODGE RAM 1500 Complaints

WHILE MY WIFE WAS DRIVING OUR 2009 DODGE RAM 1500 SHE SUDDENLY NOTICED A DRAGGING NOISE SO SHE IMMEDIATELY PULLED INTO A PARKING LOT. WHEN LOOKING UNDER THE TRUCK SHE NOTICED THE FUEL TANK HANGING AND THE FUEL STRAP HANGING (ONE SIDE BROKEN). SHE HAD JUST COME OFF A 50 MPH HIGHWAY SO I AM GRATEFUL IT DID NOT HAPPEN WHILE ON THAT ROADWAY. WE HAVE READ 3 OTHER DOCUMENTED EXACT PROBLEMS WITHIN A MONTHS TIME OF OUR PROBLEM. WE HAD IT TOWED BY AAA TO A CLOSE TO THE LOCATION IT WAS AT DODGE DEALERSHIP IN THE ANNAPOLIS, MD AREA. AFTER SPEAKING WITH THE SERVICE WRITER AT THAT DEALERSHIP WE LEARNED THAT THE FRAME HAD COMPLETELY RUSTED OUT AT THAT LOCATION OF THE FUEL STRAP CAUSING THE FUEL TANK TO FALL. AFTER SPEAKING TO 2 DODGE DEALERSHIPS, THE 800 CUSTOMER SERVICE REP AND THE REGIONAL CHRYSLER REP THEY HAVE CONCLUDED AFTER SAYING THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE (YET ONE OF THE DOCUMENTED PROBLEMS ON THIS LISTING IS IN BRANDYWINE, MD WHICH IS VERY CLOSE TO THE WALDORF DODGE DEALERSHIP WHO SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE AND I CAN'T HELP BUT WONDER IF THAT INDIVIDUAL MAY HAVE GONE THERE WITH THIS SAME PROBLEM TOO WHICH MEANS THAT DEALERSHIP WAS NOT TRUTHFUL WITH US) THAT IT WILL NOT BE COVERED AND WE WILL HAVE TO PAY FOR THE REPAIRS DUE TO THE MILEAGE ON OUR TRUCK. I KEEP THIS TRUCK CLEAN AND CARE FOR IT WELL, WE HAVE ALL THE RECEIPTS FOR EVERYTHING THAT HAS EVER BEEN DONE FOR THE MAINTENANCE TO KEEP UP THE EXTENDED WARRANTY, INSPECTED WHEN IT IS SUPPOSE TO EVEN THOUGH THIS COULD HAVE NOT BEEN DETECTED WITH SUCH INSPECTIONS AND THIS VEHICLE WAS UNDERCOATED WHEN PURCHASED. WILL IT TAKE A DEATH OR SERIOUS INJURY FOR THIS PROBLEM TO BE ADDRESSED. OBVIOUSLY IT TAKES APPROXIMATELY 6 YEARS FOR THIS CORROSION TO CAUSE THIS DANGEROUS PROBLEM. ...UPDATED 08/10/17 *BF ,,,UPDATED 08/21/17 *BF *CN

K17 RECALL CLOSED BACK IN DEC '10. TODAY THE EXACT SAME ISSUE IS HAPPENING (NEVER HAPPENED BEFORE, BUT APPARENTLY THE RECALL WAS CLOSED DURING ANOTHER SERVICE), AND SINCE THE RECALL IS CLOSED, I'M EXPECTED TO PAY FOR DIAGNOSTICS AND REPAIRS ON SOMETHING THAT I HAVE NO PROOF THAT WAS ACTUALLY REPAIRED. I'M GUESSING WHEN THE RECALL WAS CLOSED, THE ISSUE WAS NEVER ACTUALLY FIXED.

VEHICLE HAS HAD MULTIPLE SUSPENSION COMPONENT FAILURES (3 OCCURRENCES) RESULTING IN UNEVEN TIRE WEAR AND CATASTROPHIC TIRE FAILURE AT HIGHWAY SPEEDS. MANUFACTURER HAS NOT RESOLVED THE PROBLEM DESPITE MULTIPLE RETURNS TO THE DEALERSHIP. THE VEHICLE HAS APPROXIMATELY 58,698 MILES AND REQUIRES BOTH THE OUTER TIE ROD ENDS TO BE REPLACED FOR THE THIRD TIME. (DEALERSHIP ASSESSMENT AS OF 08/15/2015, DEALER #23432.) THE CONDITION RESULTS IN UNSAFE PLAY IN THE STEERING, PREMATURE TIRE FAILURE AND AN AUDIBLE CLUNK WHEN TURNING THE VEHICLE. THE VEHICLE IS PRIMARILY USED ON THE HIGHWAY AND HAS NEVER BEEN TAKEN OFF-ROAD. THE VEHICLE USE IS BEST DESCRIBED AS EXTREMELY LIGHT DUTY.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 10 TO 15 MPH APPROCHING A TRAFFIC LIGHT, THE BRAKES WERE ENGAGED AND THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND CONTINUE DRIVING; HOWEVER, THE VEHICLE STALLED SHORTLY AFTERWARDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD NOT START, THE SHIFTER WOULD NOT MOVE, AND THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH, THE KEY WAS STILL IN THE IGNITION MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIN MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TEAM: I WAS REPLACING THE REAR SHOCKS WHEN I NOTICED A WEIRD RUST PATTERN ON THE CROSS MEMBER NEAR THE RIGHT FRAME & CATALYTIC CONVERTOR. IT LOOKED LIKE ORANGE PEEL OR A ROSE BLOOMING. I CHECKED THE REST OF THE FRAME WHILE I WAS UNDER THERE. I HAVE DONE COSMETIC RUST PREVENTION IN THE PAST. SINCE I'M A DIYER & PROACTIVE, I GRABBED A PAINT TOOL TO SCRAPE THE RUST TO GET TO BARE METAL SO I COULD TREAT/PRIME IT. LOL NOT ONLY DID THE TOP LAYER OF METAL COME OFF, THE ENTIRE CROSS MEMBER DISINTEGRATED INTO BRITTLE METAL CHUNKS WHICH I SAVED/DOCUMENTED. THERE'S A 4" SQUARE SECTION THAT'S GONE. SINCE THIS IS A 400 HP VEHICLE, I'M SURE THE FRAME WILL TEAR ITSELF APART EVENTUALLY EVEN THOUGH I BABY THE TRUCK. E.G. NO DENTS I SURMISE THAT WATER HAS BEEN TRAPPED UP THERE SINCE I BOUGHT THE VEHICLE RESULTING IN FRAME FAILURE. THE METAL HAS NO STRENGTH. LOL I DON'T WANT ANYBODY GETTTING HURT, SO PLEASE ADVISE OTHERS.

RECALL SUPPOSEDLY REPAIRED ON PINION NUT IN 2013. WHILE DRIVING IN JULY 2015 REAR END STARTED GRINDING AND BECAME SCARY TO DRIVE. TOOK IMMEDIATELY TO THE DEALERSHIP 7/16/15. THE REPAIR INCLUDES SEAL DRIVE PINION, BRIGHT KIT DRIVE PINION,DRIVE PULI ON BEARING AND SPACER, BRG KIT DIFFERENTIAL ETC. THE DEALERSHIP NEVER INFORMED US OF THE RECALL OR BUYBACK. I QUESTION THE FUTURE SAFETY OF THE VEHICLE.

THE REAR AXLE PINION NUT ON MY TRUCK IS RECALLED CAUSING MAJOR SAFETY ISSUE. CHRYSLER IS REFUSING TO DO ANYTHING OTHER THAN TELLING PEOPLE TO WAIT AND THEY ARE OK TO CONTINUE TO DRIVE THE VEHICLE UNTIL IT BREAKS. THIS IS MY ONLY VEHICLE, AND I NEED A SAFE VEHICLE FOR MY FAMILY AND ME TO BE IN. YOURE PUTTING OUR LIVES, AND EVERYONE ELSES AT RISK IS 100%IRRESPONSIBLE OF ME AND CHRYSLER. PLEASE HELP US CONSUMERS. MY LIGHT CAME ON SERVICE 4 WHEEL DRIVE, ESP TRACTION CONTROL, I PURCHASED AN EXTENDED WARRANTY WHICH IS WHAT SAVED ME, I AM HAVING ELECTRICAL PROBLEMS WITH THE HEADLIGHTS, FIRST THE DRIVERS SIDE AND NOW THE PASSAGER SIDE. I HAVE CALLED DODGE DEALER SEVERAL TIMES TO SCHEDULE THE SERVICE FOR THE REPLACEMENT. THEY DO NOT HAVE THE PART OR DON'T KNOW WHEN THE PART WILL BE THERE.

THERE IS AN ISSUE WITH MY 2009 DODGE RAM 1500 ABS SENSOR, SPECIFICALLY THE FRONT PASSAGES SIDE SENSOR. WHEN REACHING CERTAIN SPEEDS, THE ABS BREAK ATTEMPTS TO ENGAGE, IT ALSO ENGAGES WHEN PRESSING THE BREAK SLIGHTLY. THIS CAUSE ONE TO CORRECT THE AMOUNT OF PRESSURE APPLIED TO THE BREAK, AND ALSO I HAVE TO CORRECT THE STEERING TO COUNTER THE INCREASE IN BREAKING. WHEN IT IS TIME TO ACTUALLY BREAK FOR AN EMERGENCY, THE TRUCK WILL NOT BREAK PROPERLY AND CAUSE AND ACCIDENT OR MY LIFE.

THE REAR DIFFERENTIAL IN OUR VEHICLE WENT OUT EVEN THOUGH WE HAD TAKEN THE VEHICLE IN AND HAD THE RECALL PART PUT ON AT THE TIME OF THE ORIGINAL RECALL. WE TOOK THE TRUCK TO A DODGE SERVICE CENTER AND THEY HAD THE TRUCK FOR APPROXIMATELY 15 DAYS. WE WERE CHARGED FOR THE REPAIRS. THE SAME DAY WE PICKED THE VEHICLE UP, THE TRUCK STARTED WOBBLING BUT AT THAT TIME WE THOUGHT IT WAS THE ROAD WE WERE ON. WE SCHEDULED THE TRUCK FOR A RECHECK AND IN THE MEANTIME WE HAD TO MAKE A TRIP TO DALLAS, TX (APPX. 500 MILES) AND WE PULLED OUR 26 FOOT TRAVEL TRAILER BEHIND US. DURING THIS TRIP, THE VIBRATION IN OUR TRUCK BECAME VIOLENT AND MY HUSBAND COULD HARDLY HOLD IT ON THE ROAD. WE MADE IT HOME SAFELY AND CALLED THE DODGE SERVICE CENTER AND REPORTED THE PROBLEMS, ALONG WITH THE TIRE PRESSURE LIGHT BEING ON AND THE CHECK ENGINE LIGHT BEING ON. THEY SET AN APPT. FOR 4 DAYS LATER. WE TOOK THE TRUCK IN AND WERE TOLD THAT WHEN THEY REPAIRED THE REAR DIFFERENTIAL THE ORIGINAL RECALL PART WAS ON BACK ORDER SO THEY PUT THE TRUCK BACK TOGETHER WITHOUT IT AND GAVE IT BACK TO US. THEY NEVER TOLD US THE PART WAS ON BACK ORDER. FROM EVERYTHING I HAVE READ, THE DRIVE SHAFT COULD HAVE DROPPED OUT IN DALLAS TRAFFIC WITH US PULLING A 26 FOOT TRAILER AND WE COULD HAVE VERY WELL BEEN KILLED. THE SERVICE CENTER HAS NOW HAD OUR TRUCK AGAIN FOR OVER A WEEK. I HAVE BEEN TRYING TO FIND OUT WHETHER WE ARE INCLUDED IN THE BUY BACK BECAUSE OF THE REAR DIFFERENTIAL GOING OUT TWICE BUT I'M BEING GIVEN THE RUN AROUND. AT THIS POINT, WE ARE PAYING FOR A TRUCK STILL IN THE SHOP AND EVEN IF IT WERE REPAIRED, WE ARE DEATHLY AFRAID TO DRIVE IT. BASED ON THIS SERVICE CENTER'S PAST HISTORY, WE DON'T KNOW WHETHER THE TRUCK WILL BE FIXED WHEN WE GET IT BACK OR NOT. WE WOULD LIKE SOMEONE TO GIVE US A YES OR NO ANSWER ON THE BUY BACK OF THIS VEHICLE AND WE ARE GETTING DIFFERENT STORIES FROM FCA.