2012 DODGE RAM 1500 Complaints

KEY FOB STUCK IN IGNITION, UNABLE TO PUT VEHICLE IN PARK. PARKING BRAKE MUST BE APPLIED TO KEEP VEHICLE FROM ROLLING.

VEHICLE FAILS TO START IN THE MORNING. ONCE IT IS STARTED, IT RUNS FINE. IT WILL RESTART IF NOT LEFT MORE THAT 4 HOURS. IT IS PARKED IN A GARAGE AT NIGHT AND THE TEMPRATURE NEVER GETS BELOW FREEZING.

TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM). THE VEHICLE WAS TAKEN TO EFIRD CHRYSLER DODGE JEEP (1711 W LUCAS ST, FLORENCE, SC 29501) WHERE THEY STATED THAT THE PARTS WERE UNAVAILABLE AND HAD TO BE ORDERED. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME WHERE THEY INFORMED THE CONTACT THAT THEY REPAIRED THE RECALL. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT NOTHING HAD BEEN DONE TO THE VEHICLE. THE DEALER STATED THAT THERE WAS A MISCOMMUNICATION AND THAT THE REPAIR HAD NOT BEEN COMPLETED AND THE PARTS STILL NEEDED TO BE ORDERED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF *TR

TAKATA RECALL ON MY TRANSMISSION SHIFT SOLENOID I WAS DRIVING IT ON JANUARY,25,2019 AND WHILE I WAS DRIVING THE TRUCK IT WENT IN MANUAL AND IT WAS STUCK IN 4TH GEAR AND I WAS GOING SEVENTY AND THAT IS A SAFETY HAZARD

THERE ARE THOUSANDS OF RAM 1500 OWNERS HAVING THIS PROBLEM. THE LIFTERS IN THE MOTOR HAVE A DEFECT IN THE NEEDLE BEARINGS, BECAUSE OF THE DEMAND FOR THESE LIFTERS I WILL BE WITHOUT A VEHICLE FOR 2 MONTHS. I FIND THIS UNACCEPTABLE AND I GUARANTEE YOU ALL THE OTHER OWNERS DO ALSO.

TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE CONTACT CALLED BOB RICHARDS CHRYSLER DODGE JEEP RAM (1666 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829, (855) 984-5458) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 215,641.

I GOT INTO THE CAB OF MY TRUCK AND IT SMELLED WET. I LOOKED UP AT HEAD LINER AND SAW THAT IT WAS WATER STAINED. I LOOKED ON DODGERAMFORUM AND SAW THAT OTHERS HAD EXPERIENCED THIS. MOST SUSPECTED THE THIRD BRAKE LIGHT ABOVE THE REAR WINDSHIELD TO BE LEAKY. I REMOVED THE THIRD LIGHT FROM MY VEHICLE. IT WAS WET AND THE BULB BLOWN OUT. I STUCK MY HAND INTO THE SPACE BETWEEN THE OUTER AND INNER SHELLS OF THE CAB AND IT WAS WET. I TOOK THE ASSEMBLY TO LODI CDJR, WHO TOLD ME THE GASKET WAS DEFECTIVE. THEY WERE SELLING THE REPLACEMENT ASSEMBLY AT $22.70 SO THAT PEOPLE COULD QUICKLY MAKE THE REPAIR. RECALL? NO. SOMEWHERE I LEARNED THAT SEVERAL YEAR MODELS WERE AFFECTED, INCLUDING MY OTHER VEHICLE, A 2014 DODGE RAM EXPRESS. SO I BOUGHT ANOTHER REPLACEMENT ASSEMBLY TO INSTALL ON IT. I ASKED IF THEY WOULD COVER THE COST. HE SAID THEY WOULD GET BACK TO ME, BUT NEVER DID. A FEW WEEKS LATER, I OPENED THE GLOVE BOX OF THE 2012 TRUCK AND NOTICED THAT THERE WAS RUST ON SOME OF MY PAPERS. I LOOKED UP INTO THE GLOVE BOX AND SAW RUSTED WIRES. I THINK THE WATER DRAINED FROM THE TOP OF THE CAB INTO THE FRONT OF THE FIREWALL AND SOAKED THE CIRCUITRY. CRUISE CONTROL, MY PASSENGER WINDOW, OTHER THINGS DON'T FUNCTION PROPERLY AT ALL TIMES. I HAVE NOT TAKEN IT IN TO BE EVALUATED AS I FEAR THEY MIGHT JUST MAKE IT WORSE. THE NEW LIGHT ASSEMBLY HAS STOPPED ANY FURTHER LEAKAGE. IT DOES NOT APPEAR THAT MY 2014 SUSTAINED WATER DAMAGE DUE TO THE FAULTY LIGHT GASKET. 2014 DODGE RAM EXPRESS VIN: (XXXXX). I WILL FILE A SEPARATE COMPLAINT ON THIS VEHICLE IF YOU DIRECT ME TO. BUT AT THIS TIME I THINK I CAUGHT IT BEFORE DAMAGE OCCURRED. I REPORTED THIS TO DODGE CUSTOMER ASSISTANCE CENTER, WHO ASSIGNED THIS REFERENCE NUMBER TO IT: 57938794. IT IS THE SAME REFERENCE NUMBER ON ANOTHER COMPLAINT I HAVE SUBMITTED TO YOU: 11173399 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I HAD TAKEN MY VEHICLE TO LODI CDJR TO HAVE RECALL WORK PERFORMED. THEY THEN INSPECTED MY VEHICLE AND FOUND BOTH EXHAUST MANIFOLDS WARPED AND STUDS HOLDING THEM TO THE BLOCK BROKEN. THEY RECOMMENDED REPLACEMENT OF MANIFOLDS. I HAD THE WORK PERFORMED AT MY PRIVATE MECHANIC WHO STATED THAT THEY SEE THIS REPAIR FREQUENTLY. I LOOKED AT DODGERAMFORUM ONLINE AND SAW THIS DAMAGE TALKED ABOUT A LOT. IT IS MY UNDERSTANDING THAT THE 5.7L HEMI BLOCK IS ALUMINUM AND THE EXHAUST MANIFOLD STEEL, 2 DISSIMILAR METALS. IN THE ENGINE COMPARTMENT WHERE TEMPERATURES CAN EXCEED 400 DEGREES F AND THEN COOL BACK DOWN, DISSIMILAR METALS EXPAND AND CONTRACT AT DIFFERENT RATES, PUTTING SHEERING FORCE ON THE CONNECTING BOLTS, CAUSING THEM TO BREAK. WHICH MINE DID. THIS REPAIR COST ME $890 AND COULD EASILY HAPPEN AGAIN BECAUSE THE DISSIMILAR METAL SITUATION IS BY DESIGN AND REALLY CANNOT BE CURED. I CALLED A LEMON LAWYER WHO DIRECTED ME TO DODGE'S OWN CUSTOMER SERVICE. I EXPLAINED MY COMPLAINT TO THE DODGE CUSTOMER ASSISTANCE CENTER REPRESENTATIVE (1-800-423-6343) WHO SAID HE WAS FAMILIAR WITH THIS COMPLAINT AND RECOMMENDED THAT I CONTACT YOU. HE GAVE ME A REFERENCE NUMBER FOR MY CASE: 57938794, TO GIVE TO YOU. I FEEL CDJR IS WELL AWARE OF THE FLAW HERE AND SHOULD BE HELD RESPONSIBLE FOR IT BY RECALL.

THERE HAS BEEN A RECALL ON THE DURANGO AND JEEP CHEROKEE WITH SAME RELAY IN THE FUSE BOX (TIPM) MY FUEL PUMP CONTINUES TO RUN AFTER TRUCK IS SHUT OFF CREATING A FIRE HAZARD. THERE ARE WEBSITES DEDICATED AND MAKING MONEY ON FIXING THIS KNOWN PROBLEM. PLEASE LOOK FURTHER INTO IT. AND FEEL FREE TO CONTACT ME IF NEED BE.

AIR BAG WARNING LIGHT INTERMITTENTLY COMES ON AND GOES OFF. THIS OCCURS WHILE DRIVING. DT CONSUMER TOOK THE VEHICLE TO THE DEALER. CONSUMER WIGGLED THE WIRES AND THE LIGHT WENT OUT SO PROBLEM WAS FIXED AND DEALER DID NOT CHARGE THE CONSUMER. *JB