2010 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART FOR REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE HEARD A WHINING SOUND COMING FROM THE REAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WHILE DRIVING ON HIGHWAY (65MPH), BEGAN HEARING LIGHT WHINING SOUND COMING FROM REAR OF VEHICLE, WHEN COASTING. SOUND WOULD GO AWAY ON ACCELERATION. APPROXIMATELY 20 MINUTES LATER SOUND BECAME LOUDER, SMELLED SOMETHING BURNING, AND REAR DRIVESHAFT FELL OUT AND WAS DRUGGED ABOUT 20 FEET, AND REAR END COMPLETELY SEIZED UP. *TR

CHRYSLER SENT ME A SAFETY RECALL NOTICE N08/NHTSA 13V-038 IN APRIL OF 2013. THIS IS FOR TRUCKS WITH A 9.28" REAR AXLE IT STATES THAT THE PINION NUT MAY BE BUILT WITHOUT AN ADHESIVE PATCH ON THE PINION THREADS. THE LACK OF THIS ADHESIVE PATCH COULD ALLOW THE REAR AXLE PINION NUT TO LOOSEN AND/OR THE REAR DRIVESHAFT TO SEPARATE FROM THE REAR AXLE. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE AND A SEPARATED DRIVESHAFT COULD CAUSE A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING. THE DEALER STATES THAT CHRYSLER HAS NOT INFORMED THEM OF THE FIX NOT SUPPLIED THE PARTS. THEY ALSO STATED THAT CHRYSLER WOULD CONTACT ME WHEN THE FIGURED OUT WHAT TO DO. I WAITED A WHILE AND CALLED CHRYSLER IN MAY AND THEY HAD ME BRING THE VEHICLE IN FOR AN INSPECTION AT THE DEALER. THE DEALER TOLD ME THAT EVERYTHING LOOKED TIGHT AT THIS POINT TO WAIT FOR CHRYSLER TO COME UP WITH THE FIX AND CONTACT ME. TO DATE THEY HAVE NOT CONTACTED ME. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR RECALL SERVICE AND THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 25,000. UPDATED 08/15/13*LJ

I WAS NOTIFIED BY DODGE THAT THERE WAS A RECALL ON THE REAR PINION NUT COMING LOOSE. THAT DODGE WAS WORKING ON A SOLUTION. HERE IT IS 7/10/13 AND NO SOLUTION. DOES SOMEONE HAVE TO DIE FIRST. I THINK THE GOV. SHOULD SHUT THEM DOWN TILL A REMEDY IS FOUND IN ANY SAFETY RECALL. I RECEIVED AN EMAIL IN JUNE THAT DODGE WAS STILL WORKING ON IT. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED AFTER RECEIVING A NHTSA RECALL CAMPAIGN I.D. NUMBER 12V474000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT STATED THE RECALL WAS RECEIVED A MONTH AGO AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,300.

WHILE I WAS DRIVING ON A HIGHWAY, I HEARD A TERRIBLE SOUND OUT OF THE REAR OF MY RAM TRUCK. I TRIED TO STOP MY VEHICLE AS SOON AS I COULD WHILE THE SOUND KEPT ON GETTING EVEN MORE TERRIBLE. WHEN I STOPPED AND LOOKED AT THE BOTTOM OF THE VEHICLE, THE DRIVESHAFT FELL OFF FROM THE REAR OF THE VEHICLE AND OIL SPILLED ON ROAD. THERE WAS NO WARNING OR NO ENGINE LIGHT SIGNAL IN THE VEHICLE ELECTRONICS BEFORE OR AFTER THIS HAPPENED. HAS THE VEHICLE BEEN ON A FREEWAY WITH A SPEEDLIMIT OF 100 KM/HR OR SO, I THINK IT WOULD HAVE BEEN REALLY TOUGH TO CONTROL THE VEHICLE IN THIS BREAK-DOWN AND IT COULD HAVE RESULTED IN A FATAL ACCIDENT. THE VEHICLE WAS NOT IN A POSITION TO BE DRIVEN FURTHER AND I HAD TO GET IT TOWED TO A NEAREST CHRYSLER DEALERSHIP IN COQUITLAM, BRITISH COLUMBIA, CANADA. IT HAS BEEN DAYS NOW AND I HAVE NOT YET HEARD BACK FROM CHRYSLER DEALERSHIP THAT WHAT IS THE CAUSE OF THIS PROBLEM AND WHAT WILL BE DONE TO FIX THIS ISSUE. ON CHECKING WITH DEALERSHIP, THEY SAY THAT THEY HAVE NO SOLUTION TO THIS PROBLEM TILL NOW. LUCKILY, MY VEHICLE IS STILL INSIDE THE WARRANTY PERIOD AND SO THE DEALERSHIP SAYS THAT THE COST TO REPAIR WILL BE COVERED, BUT THEY HAVE NO FIXED TIMELINE ON HOW SOON THEY CAN FIX IT. I TRIED REACHING OUT TO CHRYSLER AND FILED A COMPLAINT ABOUT THIS, BUT THE RESPONSE FROM CHRYSLER IS NOT VERY HELPFUL AND THEY ARE NOT AT ALL WORRIED ABOUT MY SUFFERINGS AND LOSS THAT I AM CURRENTLY FACING DUE TO THIS VEHICLE NOT BEING AVAILABLE/READY FOR MY USE YET. *TR

DRIVING DOWN I-10 AT SPEED, WHEN I HEARD AND FELT A LOUD THUNK AND THEN MULTIPLE IMPACTS FROM UNDER/BEHIND ME. SLOWED DOWN TO GET ON THE SHOULDER, THEN THE REAR DIFF LOCKED UP AND SKID THE REST OF THE WAY TO A STOP. LOOKED UNDER TRUCK, FOUND DRIVELINE DISCONNECTED FROM DIFFERENTIAL. PINION NUT APPEARS TO HAVE BACKED OFF. NUT STILL IN YOKE. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE WITHOUT IT HAVING BEEN REPAIRED AT A REASONABLE TIME. THE ISSUE WAS REPORTED TO THE MANUFACTURER, WHO DID NOT HAVE ANY ADDITIONAL INFORMATION ABOUT THE PARTS. THE CURRENT MILEAGE WAS 25,000. UPDATED 07/23/13*LJ UPDATED 7/23/13 *CN