2010 DODGE RAM 1500 Complaints

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE .

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN: REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL). THE CONTACT STATED THAT THE NOTICE WAS RECEIVED OVER 2 MONTHS AGO AND THE PARTS HAD NOT BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 31,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS NOTIFIED BY MAIL IN DECEMBER THAT THERE WAS A RECALL ON MY TRUCK A 2010 DODGE RAM. THEY STATED THAT THE REAL AXLE PINION NUT(RECALL NUMBER M34)WAS INSTALLED WITHOUT AN ADHESIVE PAD. DODGE STATED THAT THE RESULT OF THIS COULD RESULT IN TOTAL SEIZURE OF THE REAR AXLE OR LOSS OF ACCELERATION AT ANY TIME. AFTER THE FIRST CALL THEY TOLD ME THE PARTS WOULD BE AVAILABLE AND I WOULD JUST HAVE TO WAIT. IT IS NOW MAY 26 AND THEY STILL DO NOT HAVE THE PARTS. I HAVE A NEW BORN BABY AND THEY SAID THERE IS NOTHING I CAN DO BUT DRIVE AROUND AND HOPE NOTHING HAPPENS TO ME AND MY FAMIL. I HAVE CALLED 10 TIMES. I WAS TO,D THE PARTS WOULD BE AVAILABLE IN JANUARY THEN MARCH THEN APRIL. STILL NO PARTS WHAT CAN I DO TO NOT HAVE TO WORRY ABOUT DRIVING MY UNSAFE TRUCK. PLEAS ASSIST ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS A LOUD NOISE THAT CAME FROM THE REAR OF THE VEHICLE. THE BRAKES SEIZED AND THE VEHICLE HESITATED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE REAR DRIVESHAFT AND DIFFERENTIAL HAD BECOME SEPARATED. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN: REAR AXLE PINION MAY LOOSEN AT DIFFERENTIAL), IN WHICH THE VIN WAS INCLUDED. THE FAILURE AND CURRENT MILEAGE WAS 51,000.

RCVD. SAFETY RECALL N08/NHTSA 13V-038 FROM CHRYSLER CORP. APPROX. 30 DAYS AGO ABOUT THE REAR AXLE PINION NUT ON MY 2010 RAM 1500 STATING THAT THE TRUCK WAS UNSAFE AND THAT THEY WERE CONCERNED ABOUT MY SAFETY. CALLED LOCAL DEALER TO SCHEDULE APPT. TO HAVE FIXED AND DEALER STATED THAT THE PART WAS UNAVAILABLE, WAITED ANOTHER WEEK AND CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND GOT THE SAME EXCUSE FROM THEM THAT THE PARTS WERE ON BACK ORDER. SOMETHING NEEDS TO BE DONE TO MOTIVATE THIS COMPANY TO TAKE CARE OF THEIR RESPONSIBILITIES IN A TIMELY MANNER, NOT EVERYONE CAN PARK THEIR VEHICLE AND WAIT FOR THIS TO BE RESOLVED WHENEVER CHRYSLER GETS AROUND TO IT. HAVE READ OTHER COMPLAINTS ON THIS WEBSITE ABOUT REAR AXLE LOCK-UP AND OTHER ACCIDENTS WITH THE DRIVE SHAFTS. HOPEFULLY THIS WILL BE FIXED BEFORE ANOTHER ACCIDENT OCCURS OR SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD WHISTLING NOISE AND AS HE DECELERATED, THE REAR WHEELS SEIZED AND THE VEHICLE SKIDDED OFF THE ROADWAY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE REAR AXLE PINION NUT BECAME LOOSE AND CAUSED THE AXLE TO SEIZE. AS A RESULT, THE ENTIRE SUSPENSION END OF THE VEHICLE WOULD NEED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), IN WHICH THE CONTACT'S VEHICLE WAS INCLUDED. THE DEALER ADVISED HOWEVER THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE AND THAT HE WOULD BE USING THE SAME DEFECTIVE PARTS WHEN REPAIRING THE VEHICLE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 31,466.

WHILE DRIVING 70MPH DOWN HWY HEARD A LOUD THUMP UNDER CAR, THEN A LOT OF BANGING UNDER TRUCK, REAR OF TRUCK JUMPED AND BOUNCED A LITTLE. THEN WHILE TRYING TO ACCELERATE AND GET OFF FREEWAY FROM THE FAST LANE HAD NO THROTTLE RESPONSE SO COST ACROSS FOUR LANES TO THE SHOULDER ONCE GOT TO SHOULDER I WENT TO HIT BREAKS BUT REAR END LOCKED UP BEFORE I COULD AND TRUCK CAME TO A SCREECHING HALT. GOT OUT OF TRUCK AND DRIVE SHAFT WAS ON THE GROUND HANGING FROM TRANSMISSION, THE REAR END SPLINE SHAFT WAS STICKING OUT OF REAR END BUT BENT REALLY BAD. THE REAR END FLANGE AND U BOLT WAS COMPLETELY GONE ALONG WITH ABOUT A FOOT OF THE DRIVE SHAFT. THE TRANSMISSION NOW GRINDS WHEN SHIFTIN IN TO GEAR AND PARK . MY EXHAUST IS ALL SMASHED UP FROM DRIVE SHAFT WHIPPING AROUND THE CHROME TIPS OUT OF THE BACK BUMPER ARE DROPPED ABOUT 1 INCH AND PUSHED OUT FROM BUMPER 2 INCHES. TO ME LOOKS LIKE REAR END LOCKED UP AND RIPPED THE DRIVE SHAFT IN TWO. *TR

WAS JUST NOTIFIED OF THE RECALL FOR THE REAR AXLE PINION NUT PROBLEM AND WHEN I CALLED CHRYSLER VIA THEIR TOLL FREE NUMBER, I WAS TOLD THAT THE RECALL NOTICE WAS MAILED ON 4/1/2013 EVEN THOUGH I DID NOT RECEIVE IT FOR 30 DAYS. WAS ALSO TOLD THAT THEY HAVE NO ESTIMATED DATE ON WHEN THE REPAIR PART WOULD BE AVAILABLE. SO WE ARE EXPECTED TO CONTINUE TO DRIVE OUR UNSAFE VEHICLES SEVERAL MONTHS AFTER INITIAL RECALL BECAUSE CHRYSLER IS FAILING ON THE MANUFACTURE OF AND DELIVERY OF REPAIR PART. I THINK I WILL GO CALL AN ATTORNEY. *TR

STILL NO REMEDY PARTS AVAILABLE (ACCORDING TO MY DODGE DEALER) TO SATISFY A REAR AXLE PINION NUT SAFETY RECALL. I RECEIVED THE SAFETY RECALL NOTICE M34 VIA US MAIL IN OCTOBER 2012 WITH THE STATEMENT "CHRYSLER ANTICIPATES THE REMEDY PARTS WILL BE MADE AVAILABLE WITHIN THE 1ST QUARTER OF 2013." WELL, IT'S MAY 1ST AND NO ACTION. I'M CONCERNED THAT THIS DELAY COULD INCREASE THE LIKELIHOOD OF A PROBLEM ON MY REAR AXLE. I'M ALSO CONCERNED THAT THE VALUE OF MY TRUCK IS DIMINISHED UNTIL THE REPAIR CAN BE MADE. PLEASE DEMAND THAT CHRYSLER REMEDY THIS ASAP. THANK YOU! *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED OUT OF THE FILLER NECK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. *TR