2002 DODGE RAM 1500 Complaints

JOINING THE GROUP OF PEOPLE WITH CRACKED DASH PROBLEMS ON OUR 2002 DODGE RAM 1500. OVER. 2 YEARS AGO, WE NOTICED A CRACK ON THE FRONT PORTION OF THE DASH AT THE CENTER OF THE WINDSHIELD. THIS IS SEPARATE TO THE MAIN DASH COVER. NOW, WE HAVE A NEW CRACK NEAR THE RIGHT SIDE AIR BAG ON THE MAIN PORTION. AT BEST, IT IS UNSIGHTLY FOR A VEHICLE AS EXPENSIVE AS THIS. AS A SAFETY CONCERN, WHO KNOWS WHAT WOULD HAPPEN IN AN ACCIDENT. THE VEHICLE IS GARAGED MOST OF THE TIME BECAUSE IT IS A SECOND VEHICLE. IT APPEARS A WASTE OF TIME TO TALK TO A DEALERSHIP UNLESS YOU HAVE AN EXTRA $800 KICKING AROUND THE WALLET. IF DODGE/CHRYSLER DOES NOT WANT TO FACE UP TO THE PROBLEM AND THE NHSTA IS NOT TAKING ACTION,MAYBE SOME PICKETING OF THE DEALERSHIPS AND MEDIA INVESTIGATIVE REPORTING SHOULD BE DONE. IS THERE ANY CLASS ACTIONS PENDING? IF NOT, IT LOOKS LIKE THERE ARE ENOUGH PEOPLE WITH THE SAME PROBLEM TO START ONE. *TR

CRACKED DASHBOARD IN 2002 DODGE RAM 1500. STARTED CRACKING 18-24 MONTHS AGO AND NOW HAS TOTALLY FALLEN APART. *TR

2002 DODGE RAM 1500. LONG PERPENDICULAR CRACKS IN DASH. BOUGHT PERMA PLATE WARRANTY AT TIME PURCHASE. REPLACEMENT OF THE DASH COSTS UPWARDS OF $1500 BY TWO DEALERSHIPS. PERMA PLATE MERELY REFUNDED ME MY $299 WARRANTY. I TAKE METICULOUS CARE OF MY VEHICLE. THIS IS A DEFECT AS MY CAR IS TYPICALLY PARKED IN THE SHADE. I AM AN AIRLINE PILOT AND MY VEHICLE SITS IN COVERED PARKING. PERMA PLATE TOLD ME THAT THIS WAS COMMON IN THE DODGE RAM 1500 MODEL AND DIRECTED ME TO DO A WEB SEARCH. I WAS AMAZED AT THE HIGH NUMBER OF COMPLAINTS REFLECTING THE EXACT SAME ISSUE. DODGE SHOULD FIX THE PROBLEM FREE OF CHARGE. WHAT AN EMBARRASSMENT TO HAVE SUCH A NICE TRUCK CRACKING LIKE THIS. LASTLY, FROM A SAFETY PERSPECTIVE, THE CRACK RUNS NEAR THE PASSENGER AIR BAG DEPLOYMENT LOCATION. I DO NOT KNOW IF THIS CRACK WOULD CAUSE PROBLEMS IN AN ACCIDENT. I THINK IT'S FAIR TO SAY THAT UPON REVIEW OF THE HIGH NUMBER OF INCIDENTS HERE THAT DODGE SHOULD ADDRESS THE ISSUE WITH MORE THAN STATISTICS...THEY SHOULD SIMPLY BACK THEIR PRODUCT. *TR

2002 DODGE RAM PICKUP TRUCK HAS CRACKED DASH. ONCE CRACK THAT SEPERATES FRONT DASH INTO 2 PIECES. *TR

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 45 MPH, THE FRONT PASSENGER SIDE MIRROR FLEW OFF THE VEHICLE. THE MIRROR WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V077000 (VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR). ONE YEAR LATER, THE SAME MIRROR DETACHED FROM THE VEHICLE AGAIN. THE CONTACT HAS ATTEMPTED TO GET IT REPAIRED BY THE DEALER, BUT HAS BEEN GETTING THE RUN AROUND. THE CURRENT MILEAGE IS 9400 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/10/08 *BF UPDATED 09/15/08 *JB

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL BEGAN TO CRACK IN JANUARY OF 2008. BY JUNE OF 2008, THE PANEL HAD CRACKED INTO SMALL PIECES AND A PIECE FELL INTO THE AIR CONDITIONING MOTOR, WHICH PREVENTED HIM FROM USING THE AIR CONDITIONER. THE DEALER WOULD NOT REPAIR THE VEHICLE FOR FREE AND IS CHARGING $800. THE MANUFACTURER PROVIDED THE CONTACT WITH REFERENCE NUMBER 17583492 AND ADVISED HIM TO CHECK WITH THE DEALER. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD REPLACE THE INSTRUMENT PANEL FOR FREE. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 116,000. UPDATED 09/13/08. *LJ UPDATED 09/17/08. *JB

I HAVE SEVERAL LARGE CRACKS IN MY DASHBOARD. SMALL CHUNKS FALL OFF OF IT WHENEVER I DRIVE IT. IT IS A 2002 DODGE 1500 PICK UP. *TR

DASH STARTED TO CRACK ON 02 DODGE RAM. APPEARS TO BE AN ISSUE WITH NUMEROUS 02 AND 03 DODGE RAMS. SPECULATION THAT THE PLASTIC USED IS NOT UV RESISTANT. *TR

ABOUT TWO MONTHS AGO I STARTED NOTICING THIS SMALL CRACK IN MY DASH, A DAY OR TWO LATER THE CRACK HAD GOTTEN MUCH BIGGER AND THERE WAS ANOTHER CRACK. NOW I HAVE THREE LARGE CRACKS ON MY DASHBOARD AND THEY ARE ON THE PASSENGER SIDE RUNNING FROM THE WINDSHIELD TOWARD THE GLOVE BOX, IT WILL COST ALMOST $1100.00 TO REPLACE THIS. I HAVE READ MANY COMPLAINTS ABOUT DODGES CRACKED DASHBOARDS. I FEEL THIS MAY BE A SERIOUS AIR BAG ISSUE THAT NEEDS TO BE FIXED. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2002/ACCESSORIES-INTERIOR/CRACKS_IN_DASHBOARD.SHTML. *TR

2002 DODGE RAM TRUCK HAS SEVERAL CRACKS IN DASHBOARD. THIS COULD BE A SAFETY CONCERN FROM FLYING DEBRIS IN CASE OF AN ACCIDENT. THIS APPARENTLY IS A MAJOR PROBLEM WITH DODGE TRUCKS AS MANY PEOPLE HAVE DESCRIBED THIS PROBLEM ON THE INTERNET, BUT DODGE HAS NOT ISSUED A RECALL. *TR