2010 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE WHEELS SEIZED AND THE DRIVE SHAFT FRACTURED. AS A RESULT, HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,000.

WAS DRIVING MY 2010 DODGE RAM 1500 PICKUP AT 40 MPH WHEN I FELT/HEARD SOMETHING SNAP FROM UNDERNEATH THE TRUCK, PULLED OFF AND SAW THE DRIVE SHAFT HAD BROKE OFF THE REAR-END, DAMAGED THE TRANSFERCASE, SHREDDED OUT ALL THE GEARS, AND LOCKED UP THE REAR-END. VEHICLE IS UNDER WARRANTY AND THE DEALERSHIP HONORED ALL REPAIRS UNDER WARRANTY. *TR

I WAS DRIVING DOWN THE HIGHWAY HEARD A HIGH PITCHED WHINE AND THE BOOM THE DRIVELINE CAME OFF THE REAR DIFFERENTIAL AND THE REAR WHEELS LOCKED UP. I HAVE RESEARCHED THIS AND MANY PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. DEALER HAS TO REPLACE ALL COMPONENTS FROM THE CENTER OF THE TRUCK BACK. *TR

I WENT TO HUNTSVILLE, ALABAMA AND GOT MY TWO GRANDCHILDREN ON JULY 23, 2012 AND THEY SPENT THREE WEEKS WITH ME IN MICHIGAN. ON FRIDAY AUGUST 10, 2012, I TOOK THEM HOME. ON SATURDAY, AUGUST 11, 2012 AS I WAS DRIVING DOWN PULASKI PIKE GETTING READY TO MAKE A LEFT TURN MY TRUCK WOULD NOT TURN. THE MAN AT THE SERVICE STATION WAS WAVING FOR ME TO LET MY WINDOW DOWN AND I DID AND HE SAID MA YOUR DRIVE SHAFT IS ON THE GROUND. I GOT OUT OF MY TRUCK AND WAS ASTONISHED THAT THIS BIG LONG PIPE WAS ON THE GROUND. MY FATHER CAME AND SAID YOUR PINION NUT BACKED ITSELF OFF THE PINION AND THAT THERE WAS NO LOCTITE ON THE PINION NUT AND THAT COULD HAVE BEEN VERY DANGER HAD IT HAPPEN WHEN I WAS CARRYING MY GRANDCHILDREN HOME. MY FATHER IS A MECHANIC AND HE PUT MY DRIVE SHAFT BACK ON AND I DROVE MY TRUCK BACK TO MICHIGAN AND TOOK MY TRUCK TO MORAN CHRYSLER JEEP DEALERSHIP IN ST. CLAIR. AND THEY SAID IT WAS PUT BACK TOGETHER OK BUT NEED A SEAL ON THE DIFFERENTIAL CASE BUT THE PEOPLE I WORK WITH KNEW THEY WERE USING DEFECTED PINION NUTS.I WORK AT THE MARYSVILLE AXLE PLANT WHICH IT USE TO BE DETROIT AXLE PLANT. *TR

WHEN SLOWING DOWN KEPT HEARING A HUMMING NOISE COMING FROM THE REAREND. ABOUT 10 MINUTES LATER I SLOWED DOWN TO MAKE A TURN AND BOOM THE DRIVESHAFT FALLS OUT OF THE REAREND AND THE REAR WHEELS LOCK UP. THE PINION NUT HAD COME OFF AND PINION YOLK (STILL ATTACHED TO THE DRIVESHAFT) CAME OUT OF THE REAREND. THE CHRYSLER DEALERSHIP DETERMINED THAT THE DRIVESHAFT WAS NOT REUSABLE AND HAD TO REPLACE THE REAREND HOUSING AND ALL IT'S INTERNAL PARTS. *TR

WHILE COMING DOWN HIGHWAY 36 INTO SUSANVILLE, CALIF. OUR TRUCK STARTED MAKE A ODD NOISE, WE COULD NOT STOP TO CHECK IT OUT BECAUSE OF THE ROAD, AS WE CAME UP ON AN AREA WHERE WEE COULD LOOK AT IT GOT REALLY LOUD AND WE HEARD A THUMP AND THE REAR AXLE LOCKED UP. WE THEN SKID ACROSS THE ROAD TO A PULL OFF AREA WHAT WE FOUND WAS OUR DRIVE SHAFT HAD COME OUT OF THE REAR AXLE. THE TRUCK HAD TO BE TOWED INTO TOWN WHERE IT STILL IS. WHEN WE CALLED ON JULY 30TH I WAS TOLD THERE WAS 45 OTHER TRUCKS WAITING FOR THE SAME PART, I CALLED AGAIN ON AUGUST 10TH AND THEY ARE NOW TELLING US MAYBE SOMETIME IN OCTOBER. THE PROBLEM HAS BEEN IDENTIFIED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. BUT I BELIEVE THE SCOPE OF THE PROBLEM IS GREATER THEN WHAT IS BEING REPORTED TO FEDERAL AGENCIES. *TR

WHILE TRAVELING AT SPEED OF 15 MPH,HEARD LOUD BANG FROM REAR THE TRUCK SHOOK. VEHICLE WAS TOWED TO DEALERSHIP WHERE THEY DETERMINED THE DIFFERENTIAL BROKE DUE TO MECHANICAL FAILURE. THEY DID NOT SAY ANYTHING ABOUT TRANSMISSION. ORDERED PARTS ARE ON BACK ORDER. *TR

WHILE ON VACATION I WAS DRIVING 45 MPH AND HEARD A WHINNING NOISE COMING FROM THE REAR OF TRUCK. IT GOT LOUDER AND LOUDER VERY QUICKLY AND THEN I HEARD A LARGE BANGING NOISE AND THE REAR WHEELS FROZE UP CAUSING THE TRUCK TO SKID TO A STOP IN THE MIDDLE OF THE ROAD. GOT OUT OF SAID TRUCK AND NOTICED THE REAR OF THE DRIVESHAFT LAYING ON THE GROUND. PUT IT IN 4 WHEEL DRIVE TO GET OF THE ROAD AND NOTICED THE REAR WHEELS WERE LOCKED SOLID AND WAS BARELY ABLE TO GET THE TRUCK TO MOVE TO GET OF THE ROAD. THE PINION NUT CAME LOOSE CAUSING THE DRIVESHAFT TO FALL OFF IN TURN THE PINION MOVED IN THE REAR AXEL CAUSING CATASTROPHIC FAILURE INSIDE THE REAR DIFFERENTIAL. *TR

THE VEHICLE BEGAN MAKING A WHINING NOISE IN THE REAR DURING DECELERATION, BOTH FROM SIMPLY LETTING OFF THE ACCELERATOR AND BRAKING. NOISE BEGAN 50 MILES FROM RESIDENCE, AND PROGRESSIVELY BECAME LOUDER ON THE DRIVE HOME. AT ROUGHLY 17 MILES FROM MY CURRENT RESIDENCE, A LOUD NOISE WAS HEARD FOLLOWED BY MORE LOUD RUMBLING AND SMOKE FROM DIFFERENTIAL FLUID SLINGING ONTO THE EXHAUST. I TURNED ON TO A SIDE ROAD AND BEGAN COASTING UNTIL REACHING A SAFE LOCATION TO PULL OVER; HOWEVER, BEFORE STOPPING THE REAR DIFFERENTIAL LOCKED UP CAUSING THE TRUCK TO SKID TO A STOP. UPON EXITING THE VEHICLE, I COULD SEE THE DRIVE SHAFT HANGING ON THE GROUND, IT'S REAR CONNECTING BOLTS SHEARED, AND THE DIFFERENTIAL YOKE WAS MISSING. I COULD SEE THE PINION SHAFT SLOPPILY RESTING IN THE THE DIFFERENTIAL WHERE THE YOKE SHOULD HAVE BEEN. I PAID TO HAVE IT HAULED TO THE LOCAL DODGE DEALERSHIP, WHO INDICATED THEY "DID NOT HAVE A QUALIFIED REAR END TECHNICIAN", AND SAID I'D "HAVE TO HAVE IT TOWED TO ANOTHER ONE AT MY PERSONAL EXPENSE" 50 MILES AWAY. AFTER CONTACTING CHRYSLER, THEY REIMBURSED MY TOWING EXPENSE, AND TOWED IT TO THE OTHER DEALERSHIP. THE SECOND DEALERSHIP SAID THE RING AND PINION WERE BROKEN, AND WOULD HAVE TO BE REPLACED ALONG WITH THE CARRIER. AFTER WAITING ONE MONTH WITHOUT MY TRUCK, I CONTACTED THEM AND WAS TOLD THE PARTS NECESSARY TO FIX THE VEHICLE WERE ON BACKORDER, AND WOULD NOT BE AVAILABLE FOR 3 MONTHS. I CALLED CHRYSLER TO EXPEDITE THE PARTS, AND THAT AFTERNOON WAS TOLD THE PARTS HAD ARRIVED, AND WOULD BE FIXED IN 2-3 DAYS. AFTER ONE DAY, I WAS TOLD CHRYSLER OKAYED AFTERMARKET PARTS TO EXPEDITE THE REPAIR, BUT WERE FLAWED PREVENTING CORRECT REPAIR. THEY OFFERED TO LET ME HAVE IT BACK, BUT WARNED ME IT WOULD MAKE MORE NOISE THAN BEFORE. I REQUESTED THAT THEY FIX IT RIGHT OR NOT AT ALL. CHRYSLER THEN INDICATED PARTS WOULD NOT BE AVAILABLE FOR 5 MONTHS. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A HUMMING SOUND EMITTED FROM THE POWER TRAIN. THE CONTACT APPLIED THE BRAKES AND THE REAR DIFFERENTIAL SEIZED, DESTROYING THE POWER TRAIN. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE DUE TO PART AVAILABILITY. THE CONTACT THEN TRADED THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 34,200.