2002 DODGE RAM 1500 Complaints

I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4.7 LITRE ENGINE. IT HAS 82,000 MILES AND HAS DEVELOPED SEVERAL SPLITS (CRACKS) ON THE DASH. IF YOU VIEW HTTP://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2002/ACCESSORIES-INTERIOR/CRACKS_IN_DASHBOARD.SHTML, YOU WILL SEE SEVERAL OF TEH SAME COMPLAINTS. THE FAILURE OF THA DASH COULD INTERFERE WITH THE SAFE OPERATION OF THE AIRBAG DEPLOYMENT SYSTEM. DODGE REFUSES TO ISSUE A RECALL. I SUSPECT THAT REPLACING THE DASH WOULD NOT SOLVE THE PROBLEM IF THE STOCK DASHES ARE MADE OF THEH SAME MATERIAL. IT IS EITHER A PLASTIC PROBLEM OR DESIGN FLAW. THERE NEEDS TO BE A RECALL WITH A REPLACEMENT ITEM THAT WILL NOT CREATE THIS ISSUE. PLEASE DO NOT LET DODGE HIDE BEHIND THIS DEFECT THAT MAY RESULT IN A DEATH. *TR

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE HEATER CORE HAS BEEN REPLACED FOUR TIMES. WHEN THE CONTACT ACTIVATES THE HEATER, THE HEATER CORE FAILS. THE DESIGN OF THE HEATER CORE DOES NOT ALLOW FLEXIBILITY OR ANY OTHER MOVEMENT. THE HEATER CORE IS CURRENTLY BEING REPLACED AGAIN. THE TOTAL COST FOR EACH REPAIR WAS $850. THE DEALER HAD TO STRIP DOWN THE ENTIRE INSTRUMENT PANEL IN ORDER TO REACH THE HEATER CORE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 104,000.

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT NOTICED A LARGE RED-COLORED FLUID UNDERNEATH THE FRONT DRIVER SIDE NEAR THE ENGINE COMPARTMENT. HE TOOK HIS VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE SEALS IN THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. ONE MONTH LATER, WHILE THE VEHICLE WAS IN PARK, THE CONTACT NOTICED A LARGER PUDDLE OF POWER STEERING FLUID. THE DEALER AND MANUFACTURER WERE UNABLE TO ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 65,603 AND FAILURE MILEAGE WAS 54,000.

DASHBOARD OF MY 2002 DODGE RAM 1500 SINGLE CAB TWO WHEEL DRIVE TRUCK IS CRACKED. ONE OF THE PIECES IS STICKING UP AND A PASSENGER HAS CUT THEIR HAND AS A RESULT. *TR

THE DASH OF MY 2002 DODGE RAM IS CRACKING AND I FEAR IT MAY COLLAPSE, EXPOSING ALL ELECTRICAL WIRING AND CONNECTIONS TO SUN RELATED DAMAGE. I AM AWARE THAT THIS IS A NATIONWIDE PROBLEM AFFECTING THOUSANDS OF DODGE OWNERS. *TR

I HAVE A 2002 DODGE RAM 1500 QUAD CAB. THE DASHBOARD HAS CRACKED LATERALLY TOWARDS THE PASSENGER COMPARTMENT IN SEVERAL DIFFERENT PLACES AND COULD ULTIMATELY DISINTEGRATE UPON A HEAD ON COLLISION CAUSING ADDITIONAL INJURY TO THE DRIVER AND PASSENGERS. THE DASH IS LITERALLY IN FOUR DISTINCT SECTIONAL CRACKS AND COULD EXPOSE THE HEATING/AC LINES UNDERNEATH OR CAUSE THEM TO DISLODGE INTO THE PASSENGER COMPARTMENT UPON IMPACT. THE DEALER CLAIMS THAT THIS PROBLEM IS CONSIDERED NORMAL WEAR AND NOT COVERED OR A SAFETY HAZARD. THEY DO RECOGNIZE THAT THIS IS A PROBLEM AS THEY HAVE OFFERED TO SELL ME A REPLACEMENT DASH COVER. *TR

EXCESSIVE CRACKS HAVE FORMED IN BOTH DASHBOARD PIECES. THE PLASTIC HAS BECOME VERY BRITTLE AND SHARP PIECES ARE BEGINNING TO FALL INTO THE WIRING UNDERNEATH. NOTHING PARTICULAR HAPPENED THAT CAUSED IT, THEY JUST APPEARED OVERNIGHT. CONVERSATIONS WITH THE LOCAL DODGE DEALER AND CHRYSLER CUSTOMER SERVICE YEILDED NO ASSISTANCE. I AM CONCERNED OF THE SHARP EDGES OF THE PLASTIC FALLING INTO THE DASHBOARD WIRING AND CAUSING ELECTRICAL FAILURES WHILE DRIVING OR, IN THE EVENT OF AN AIRBAG DEPLOYMENT, SHARDS OF THE SHATTERING PLASTIC IMPALING THE DRIVER OR PASSENGER. *CN

(1) NO EVENTS THAT LED TO CRACKED DASHBOARD. (2) DASHBOARD HAS DEVELOPED NUMEROUS CRACKS AND SMALL PIECES FROM VENTS HAVE STARTED TO FALL. (3) BROUGHT TO THE ATTENTION OF DODGE DEALERSHIP DURING ROUTINE MAINTENANCE, SERVICE PERSONNEL SAID THAT THERE WAS NOTHING THEY COULD DO, BECAUSE TRUCK WAS OUT OF WARRANTY. *CN

2002 DODGE RAM 1500 CRACKED DASH FROM SUN. TRUCK'S INITIAL QUALITY WAS TERRIBLE AND THE DASH IS CRACKING DUE TO THE SUN. THIS SHOULD NOT BE HAPPENING TO A 5 YEAR OLD TRUCK THAT HAS BEEN MAINTAINED AND NEVER ABUSED.*CN

TL*THE CONTACT OWNS A 2002 DODGE 1500. THE TAIL LIGHTS AND PARKING LIGHTS MALFUNCTIONED. THE REPAIR SHOP STATED THAT THE RELAY FOR THE FUSES WERE BURNED AND COULD NOT FIND THE PART TO MAKE THE REPAIR. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,000.