2009 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER INFORMED THE CONTACT THAT THEY WOULD HAVE TO ORDER THE PART NEEDED TO COMPLETE THE RECALL SERVICE. THE RECAL REPAIR WAS NOT HONORED WITHIN A REASONABLE TIME DUE TO THE PART NOT BEING READILY AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON A DAILY BASIS THE ENGINE ON MY 09 DODGE RAM CREW CAB WILL DIE AT LEAST 3-4 TIMES A DAY WHILE DRIVING AROUND 20-30 MPH. I HAVE TAKEN MY TRUCK TO MY LOCAL DEALERSHIP 5 TIMES TO GET THE ISSUE FIXED. THEY HAVE REPLACED THE COMPUTER 3 TIMES. THE ISSUE STILL HAPPENS ON A DAILY OCCURRENCE. I HAVE DUPLICATED THE ISSUE MULTIPLE TIMES TO THE SERVICE AGENT, BUT MAGICALLY WHEN THEY HAVE MY TRUCK FOR TWO WEEKS AT A TIME THE VEHICLE STALLING DOES NOT OCCUR AND THEY CANNOT "RECREATE" THE ISSUE. I HAVE HAD SEVERAL CLOSE ACCIDENTS DUE TO THIS ISSUE AND SOMETHING NEEDS TO BE DONE. THIS ISSUE DOES NOT PULL ANY CODES WHEN HOOKED UP AND HAS BEEN DIAGNOSED BY THE DEALERSHIP AS A "PHANTOM" PROBLEM. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE FIXED BEFORE MY FAMILY GETS SERIOUSLY INJURED!! *TR

HEATER/AC STOPPED WORKING RIGHT AFTER I HAD RECALL SERVICE DONE TO "REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATOR". HEATER AND AC NOT WORKING AND THERE WAS A POPPING NOISE COMING FROM UNDER DASH BEFORE RECALL WORK DONE. AFTER RECALL SERVICE DONE, POPPING NOISE WENT AWAY, BUT CONTINUED TO HAVE PROBLEMS OFF AND ON WITH AC AND HEATER NOT WORKING. WITHIN MONTH AFTER RECALL SERVICE WORK PERFORMED, AC AND HEATER STOP WORKING ALTOGETHER AND DEALERSHIP TELLS ME HVAC CONTROL HEAD IS NOW BAD AND NEEDS REPLACING TO THE TUNE OF $400.00. THEY SAY IT HAS NOTHING TO DO WITH HVAC RECALL AND THE WORK THEY PERFORMED. DODGE CUSTOMER SERVICE GIVE ME SAME SPEECH. NOT THEIR FAULT, ETC. ETC. I JUST FIND IT VERY STRANGE THAT AFTER MY TRUCK WAS SERVICED FOR THIS RECALL NOTICE, NOT THE SAME PART IS "BAD" AND I HAVE TO REPLACE IT AT MY EXPENSE. COME ON DODGE---STAND BEHIND YOUR PRODUCT. SHOPPING FOR ANOTHER TRUCK FOR SOMEONE ELSE IN THE FAMILY. ALREADY OWN THIS DODGE AND ONE OTHER. HOWEVER, DONE WITH DODGE PRODUCTS AS I AM TIRED OF THE RECALL NOTICES AND THEM NOT STANDING BEHIND THEIR (FAULTY) PRODUCTS! *TR

BLEND DOOR ACTUATOR FAILURE. LOUD KNOCKING NOISE COMING FROM INSIDE OF THE DASH, THE RESULT OF STRIPPED GEARS INSIDE THE ACTUATOR SLIPPING. PLASTIC GEARS BECAME WORN AND INEFFECTIVE, CAUSING FAILURE IN THE BLEND DOOR ACTUATOR. SAFETY IS COMPROMISED WHEN DEFROST CAN FAIL AT ANY GIVEN TIME CAUSING THE DRIVER TO LOSE LINE OF SIGHT WITH THE ROAD AND POTENTIALLY RESULTING IN AN ACCIDENT, AND/OR LOSS OF LIFE, LIMB, OR EYESIGHT. NEEDS RECALL IMMEDIATELY TO CORRECT MALFUNCTIONS. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD RECEIVED NOTIFICATION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

CALLED LANDERS MCLARTY DODGE, HUNTSVILLE, AL, FOR RECALL REAR AXLE PINION NUT, N08/NHTSA 13V-038 ON NOV 8 2013 AND WAS TOLD THEY HAD NOT RECEIVED THE NEEDED PARTS. WAS TOLD THAT THEY WOULD HAVE THEM IN TWO WEEKS. CALLED AGAIN ON NOV 21, 2013, AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS AND THAT CHRYSLER WAS NOT GOING TO SEND THEM ANY UNTIL MID-DECEMBER. ACCORDING TO THE RECALL THIS SITUATION "COULD CAUSE A CRASH WITHOUT WARNING." I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON NOV 21, 2013, AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO TO SPEED UP THE PARTS DELIVERY. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL NOTIFICATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) HOWEVER,THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE HEATER FAILED TO OPERATE NORMALLY AND ONLY COLD AIR BLEW FROM THE VENTS. IN ADDITION, THE DEFROSTER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 64,000.