2009 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE MANUFACTURER WAS NOTIFIED. THE CURRENT MILEAGE WAS 52,500.

I RECEIVED A RECALL FOR MY TRUCK THAT HAD SOMETHING TO DO WITH THE AIR CONDITIONING/HEATING. WHEN I TOOK MY TRUCK IN TO HAVE THE RECALL FIXED, IT WAS ALREADY NOT WORKING. THERE IS A KNOCKING UP UNDER THE DASHBOARD, AIR/HEAT ONLY COMES OUT VENTS IN DASH AND DEFROST, IT WILL NOT BLOW OUT OF OTHER VENTS SUCH AS FLOOR, ETC.. I TOOK MY VEHICLE TO THE DEALER TO GET THE RECALL AND PROBLEM FIXED. OBVIOUSLY MY TRUCK WAS ALREADY FAULTY DUE TO THE RECALL ISSUE. WHEN I PICKED UP MY TRUCK, IT WAS STILL "KNOCKING" AND THE AIR/HEAT WAS NOT BLOWING OUT OF ALL VENTS. I TOLD THE DEALERSHIP IT WAS NOT FIXED AND HE TOLD ME THAT THEY FIXED ONLY WHAT THEY WERE SUPPOSED TO AND I WOULD HAVE TO "PAY" TO HAVE THE PROBLEM FIXED! THE PROBLEM OCCURRED "AS A RESULT" OF THE RECALL, AND I FEEL IT IS THERE RESPONSIBILITY TO FIX IT. THEN IN JULY 2013, I CALLED THE SAME DEALER TO HAVE A NEW RECALL FIXED (REAR AXLE PINION NUT-NHTSA 13V-038). THEY DID NOT HAVE THE PART AND NEEDED TO ORDER IT AND TOLD ME THEY WILL CALL ME WHEN IT ARRIVED. TODAY, NOVEMBER 5, 2013, I STILL HAVE NOT RECEIVED A CALL FROM THIS DEALERSHIP TO FIX MY REAR AXLE PINION NUT. I HAVE BEEN TAKEN ADVANTAGE OF BY THIS PARTICULAR DEALERSHIP OVER AND OVER AGAIN. THE ONLY TIME I TAKE MY VEHICLE TO THIS DEALERSHIP IS TO FIX RECALLS AND THEY STILL FIND WAYS TO TAKE ADVANTAGE OF ME. FOR ALL OTHER NEEDS OF MY TRUCK I GO ELSEWHERE! JUST NEED SOME DIRECTION ON THE PINION NUT. I WOULD LIKE TO HAVE IT FIXED BEFORE IT STOPS WORKING AND RESULTS IN A CRASH. IN ADDITION, I STILL FEEL THAT THE DEALERSHIP SHOULD FIX THE AIR/HEAT ISSUE, DUE TO THAT FACT THAT IT STOPPED WORKING AS A RESULT OF THE DEFECT. I DO NOT BELIEVE IT WILL CAUSE A CRASH UNLESS IT CHANGES AND QUITS BLOWING OUT OF THE DEFROST VENTS. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE REPAIR PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE AUTOMATIC DOOR LOCK ON DRIVER SIDE FAILED TO ENGAGE AT 15 MPH. THE PASSENGER SIDE DID ENGAGE. MANUALLY LOCKING THE DRIVER SIDE DOOR RESULTED IN FAILURE TO UNLOCK WHEN VEHICLE WAS SHUT DOWN ALTHOUGH THE PASSENGER SIDE LOCK DID SUCCESSFULLY UNLOCK. THE DOOR MOUNTED LOCKING BUTTON FAILED TO LOCK THE DRIVER SIDE DOOR BUT DID LOCK THE PASSENGER DOOR. WHEN MANUALLY LOCKED, THE DOOR MOUNTED LOCKING BUTTON FAILED TO UNLOCK THE DRIVER SIDE DOOR. THE REMOTE CONTROL DOOR LOCK WILL NOT OPERATE THE DRIVER SIDE DOOR LOCK. DEALER SERVICE DEPT. SAYS THIS IS NOT COVERED BY WARRANTY AND I MUST PAY TO HAVE THIS REPAIRED. *TR

I RECEIVED SAFETY RECALL NOTICE N08/NHTSA 13V-038, REAR AXLE PINION NUT NOTICE ABOUT 6-8 MONTHS AGO. I HAD NOT HEARD ANYTHING FOR ABOUT 4 MONTHS, SO I CALLED THE NUMBER GIVEN, 1-800-853-1403, TO ASK IF ANYTHING WAS BEING DONE ABOUT THE RECALL AND WAS TOLD TO WAIT AND I WOULD RECEIVE ANOTHER NOTICE TO GET THE TRUCK REPAIRED. IT HAS BEEN AT LEAST 2 MONTHS SINCE THEN, AND I HAVE STILL NOT RECEIVED ANYTHING. I HAVE BEEN AFRAID TO TAKE MY TRUCK ANY DISTANCE, ESPECIALLY ON THE INTERSTATE HIGHWAYS, BECAUSE THE RECALL SAID IT COULD CAUSE AN ACCIDENT. PLEASE DO SOMETHING TO GET THIS PROBLEM RESOLVED. *TR

IN SPRING 2013 MY DODGE RAM TRUCK FAILED TO START. IT WAS TOWED TO THE DEALER WHERE I WAS TOLD THERE WAS A FAULTY SENSOR AND CHARGED OVER $600 FOR THE REPAIR. IN SEPTEMBER 2013 THE EXACT PROBLEM OCCURRED. I WAS TRAVELLING AND WHEN I RETURNED TO MY TRUCK IT WOULD NOT START AGAIN. AFTER SEVERAL TRIES I WAS ABLE TO GET MY TRUCK TO START. WHILE DRIVING IT DIRECTLY TO THE DEALERSHIP EVERY LIGHT ON THE DASH WAS FLASHING AND ACTING VERY ERRATIC. THE DEALER ONCE AGAIN TOLD TO ME I HAD A FAULTY STARTER. WHEN THE TRUCK WAS "REPAIRED" THE DEALER LEFT JUST ABOUT EVERY NOTICE ON MY DASH FLASHING STATING THERE WAS NOTHING THEY COULD DO ABOUT IT (UNLESS I WANTED TO PAY THEM MORE MONEY). WHILE IN THE WAITING ROOM I CHATTED WITH AT LEAST ONE OTHER CUSTOMER WHO HAD THE SAME PROBLEM. THE DODGE RAM TRUCKS ARE SIMPLY NOT STARTING BECAUSE OF A SENSOR AND THE DEALERS ARE MAKING A FORTUNE OFF THE CUSTOMERS. THIS SENSOR IS "FAULTY" AND DODGE NEEDS TO BE REQUIRED TO PAY FOR THE REPLACEMENT FOR ITS CUSTOMERS. NOT TO MENTION THE FACT THAT OWNERS OF THE DODGE RAM ARE LEFT STRANDED IN PARKING LOTS.... *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) HOWEVER, THE VEHICLE HAD NOT BEEN SERVICED BECAUSE THE PART NEEDED WAS UNAVAILABLE. AN AUTHORIZED DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN EXPECTED FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/23/13*LJ UPDATED 12/23/13

2009 DODGE RAM. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE VEHICLE HAD TO BE TOWED TO THE DEALER, WHERE THE CONSUMER WAS INFORMED THE TRANSMISSION WAS TORN APART AND REBUILT. HE DROVE IT HOME, AND ALL SEEMED TO BE WELL; BUT, IN LESS THAN THREE WEEKS, T HE CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON. THE TRANSMISSION INCIDENT HAPPENED A SECOND TIME.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE WHILE DRIVING APPROXIMATELY 35 MPH. IN ADDITION, THE CONTACT NOTICED THAT AN UNKNOWN PART BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE DRIVE SHAFT HAD BECOME DETACHED FROM THE VEHICLE AND WOULD NEED TO BE REATTACHED. ADDITIONALLY, THE RING GEAR AND BEARINGS WOULD ALSO NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE FOR THE REPLACEMENT OF THE BEARINGS. THE CONTACT STATED THAT PRIOR TO THE FAILURE, HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE CONTACTED AND HAD ADVISED THE CONTACT THAT THE PARTE NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.