2009 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT IN MARCH OF 3103, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ). THE CONTACT STATED THAT HE NOTIFIED THE DEALER AND THEY STATED THAT THE PARTS WOULD BE AVAILABLE UNTIL JUNE 2013. THE CONTACT WAITED UNTIL JUNE TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT STATED THAT HE WANTED TO GET THE VEHICLE REPAIRED AND FEELS IT WAS A SAFETY ISSUE WITH THE REPLACEMENT PARTS NOT BEING AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ

REFERENCING NHTSA CAMPAIGN NUMBER: 13V038000. I RECEIVED NOTICE MY TRUCK IS INVOLVED IN THIS RECALL LATE APRIL OR EARLY MAY 2013. THE LETTER STATED WHEN PARTS WERE AVAILABLE I WOULD BE SENT A FOLLOW UP LETTER SO THAT REPAIRS COULD BE MADE. I CONTACTED MARMIES MOTORS IN GREAT BEND, KS 6/20/2013 AND THEY STATED THE FOLLOW UP LETTERS HAD NOT BEEN ISSUED. IT IS NOW AUGUST 15, 2013 AND I STILL HAVE NOT RECEIVED THE FOLLOW UP LETTER. THIS IS ENTIRELY TO LONG OF TIME PERIOD AND CHRYSLER IS MAKING A MOCKERY OUT OF THE NHTSA NOT ONLY IN THE DELAY OF NOTIFYING OWNERS ABOUT PARTS AVAILABILITY, BUT ALSO THEIR SLOW NOTIFICATION TIME OF THE ORIGINAL RECALL LETTER WHICH ACCORDING TO YOUR NOTICE WAS TO BEGIN IN MARCH, 2013. *TR

WHILE DRIVING DOWN THE FREEWAY AT 65MPH I HEARD A WHINING SOUND. I REACHED MY EXIT AND THERE WAS A CLUNKING SOUND AND I IMMEDIATELY PULLED OVER AND TURNED THE TRUCK OFF. WHEN I INSPECTED THE TRUCK THE DRIVE LINE WAS ON THE GROUND DISCONNECTED FROM THE REAR AXLE. THE GEARS WERE LOCKED UP AND THE TRUCK COULD NOT MOVE. TRUCK WAS TOWED TO THE DEALERSHIP THE NEXT DAY. AFTER 5 WEEKS THERE ARE STILL NO REPLACEMENT PARTS. THEY ARE REPAIRING THE TRUCK AND USING STOCK REPLACEMENT PARTS THAT CONTAIN THE SAME DEFECT THAT CAUSED THE FAILURE. 8/15/13 THE WARRANTY CENTER SAID THE NON-DEFECTIVE REPLACEMENT PARTS ARE ON NATIONAL BACKORDER. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/05/13*LJ

I HAVE BEEN WAITING FOR ABOUT 6 MONTHS FOR CHRYSLER TO GET NEW REAR AXLE PINION NUTS IN. THEY SENT ME A RECALL THAT THE DEFECTIVE NUTS COULD CAUSE AN ACCIDENT. YET EVERY TIME I CALL THEY CAN'T EVEN TELL ME WHEN THE NEW PINION NUTS WILL BE IN. ARE THEY WAITING FOR AN ACCIDENT TO HAPPEN. IS THERE ANY THING YOU CAN DO TO EXPEDITE THIS? THE RECALL NO IS N08/NHTSA 13V-038. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PARTS NEEDED WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 74 MPH, THE VEHICLE SUDDENLY VEERED TO THE LEFT. UPON INSPECTION, IT WAS FOUND THAT THE PASSENGER'S SIDE FRONT TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE SLEEVE FOR THE TPMS SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT BOTH SLEEVES FOR THE REAR TPMS SENSORS FAILED AT A LATER DATE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

I RECEIVED SAFETY RECALL N08/NHTSA 13V-038 APPROXIMATELY 4 MONTHS AGO. TO DATE, THE MANUFACTURER HAS NOT PROVIDED THE DEALER WITH THE PROPER PART (REAR AXLE PINION NUT) TO CORRECT THE PROBLEM. I HAVE BEEN ADVISED THAT FAILURE OF THIS PART COULD CAUSE A CRASH WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A NOISE EMITTED FROM THE REAR END OF THE VEHICLE. IN ADDITION, WHENEVER DRIVING IN REVERSE THE REAR AXLE WOULD SEIZE. IN ORDER TO DISENGAGE THE REAR AXLE, THE GEAR SHIFTER WAS MOVED INTO NEUTRAL AND THEN THE FOUR-WHEEL DRIVE MECHANISM WAS ENGAGED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN), HOWEVER THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/15/13 *CN