2010 DODGE RAM 1500 Complaints

WHILE I WAS DRIVING 30 MPH ON A CITY STREET, MY TRUCK TURNED OFF UNEXPECTEDLY AND DISABLED THE POWER STEERING AND POWER BRAKING MAKING IT VERY DIFFICULT TO MANEUVER. I DID NOTATE THE THROTTLE CONTROL WARNING LIGHT DID COME ON. THIS HAPPENED TO ME AGAIN IN A PARKING GARAGE WHILE I WAS LEAVING, AGAIN DISABLING THE POWER STEERING AND POWER BRAKING, THOUGH I WAS FORTUNATE ENOUGH NOT TO HIT ANY CARS WHILE I WAS TURNING. MY IGNITION SWITCH 'WIN' MODULE NOW ACTS UP OCCASIONALLY AND THE TRUCK WILL TURN OVER FOR A SECOND, AND THEN IMMEDIATELY TURN OFF. I BELIEVE THE ROOT CAUSE IS THE WIN MODULE. PLEASE REFERENCE RECALL # 11V139000 AND 10V200000 AS THIS EXACTLY DESCRIBES HOW MY TRUCK WAS IN MOTION AND WAS SHUT OFF DUE TO A WIN MODULE DEFECT.

A PINION NUT IN THE DRIVETRAIN FAILED DURING NORMAL USE WHILE DRIVING DOWN A HIGHWAY AT 65 MPH, THE MAIN DRIVESHAFT SEPARATED FROM THE TRUCK AND SHEARED HALF OF THE TRANSFER CASE OFF. THE DRIVESHAFT ALSO DESTROYED THE REAR DIFFERENTIAL AND DAMAGED A LARGE ARE OF THE UNDER CARRIAGE. THIS BUT WAS UNDER RECALL AND AN ACCREDITED DEALERSHIP MADE THE INITIAL REPAIR BY REPLACING THE TRANSFER CASE AND DRIVESHAFT. THE REAR DIFFERENTIAL WAS REPAIRED. AFTER THE REPAIRS WERE MADE THE TRUCKS DRIVETRAIN WOULD NOT OPERATE CORRECTLY AND WOULD TRY TO SHIFT ITSELF INTO 4WD INTERMITTENTLY WITHOUT THE TRANSFER CASE SELECTOR BEING MOVED. THE DEALERSHIP WAS UNABLE TO TROUBLESHOOT THE PROBLEM FOR A NUMBER OF WEEKS BUT FINALLY DISCOVERED THE TRANSFER CASE MOTOR WAS BROKEN AND THAT THE INITIAL REPAIR SHOULD HAVE INCLUDED THIS PART AS IT WAS OBVIOUSLY DAMAGED IN THE INCIDENT BUT COULD NOT MAKE THE REPAIR BECAUSE IT WASN'T LISTED ON THE INITIAL REPAIR. FCA REFUSED TO REPLACE THE PART AND WOULD NOT ACCEPT AN APPEAL TO HAVE THE CASE REVIEWED TO INCLUDE THE NEW INFORMATION AS THE AREA MANAGER RESPONSIBLE FOR OUR CLAIM CLOSED IT WITHOUT ALLOWING THE NEW TROUBLESHOOTING RESULTS TO BE CONSIDERED.

THE OIL PAN ON MY 2010 DODGE RAM 1500 IS RUSTED THROUGH SO THE OIL LEAKS OUT ANY TIME THE MOTOR IS RUNNING. I HAVE HAD TO ADD AS MUCH AS 1 QUART OF MOTOR OIL AFTER DRIVING ONLY 50 MILES. THIS SHOULD BE A RECALL BECAUSE IF THE OIL ALL DRAINS OUT THEN THE MOTOR WILL SEIZE UP AND THE WHOLE TRUCK BECOMES GARBAGE! IT FEELS LIKE IT WAS MADE OF VERY THIN/CHEAP METAL BECAUSE WHEN I TIGHTEN THE OIL DRAIN PLUG, THE WHOLE END OF THE OIL PAN FLEXES UNDER VERY LITTLE TORQUE.

WHEN I START MY 2010 RAM 1500 THERE IS A LOUD TICK COMING FROM THE EXHAUST MANIFOLD, FROM THE BOLTS BREAKING DUE TO THE MATERIAL USED. THIS IS A SAFETY ISSUE BECAUSE OF THE RISK OF EXHAUST FUMES ENTERING THE CAB THROUGH THE VENTS.

DRIVING ABOUT 35 MPH AND A WHIRRING STARTED IN THE REAR END. ONLY HAPPENED WHEN I WAS COASTING, NOT WHEN GAS WAS APPLIED OR BRAKES. AFTER ABOUT 15 MINUTES OF DRIVING AND SEVERAL STOPS THE DRIVE SHAFT FELL OFF. I WAS COASTING DOWN HILL ON A TWO LANE ROAD AS THE NOISE GOT VERY LOUD. FIRST THERE WAS A CLUNK AND OBVIOUSLY SOMETHING WAS DRAGGING UNDERNEATH, WHICH I THOUGHT WAS THE MUFFLER. THERE WAS NO WHERE TO STOP ON THE ROAD SO CONTINUED TO COAST. LESS THAN 5 SECONDS LATER ANOTHER CLUNK AND THEN IT WAS QUIET, PIECE HAD FALLEN OFF. I WAS ABLE TO PULL TO SIDE OF ROAD BUT VEHICLE WAS INOPERABLE. ESTIMATE FROM DEALERSHIP IS TO REPLACE DRIVE SHAFT AND WHOLE REAR END ASSEMBLY, $6200. ONLY EXPLANATION GIVEN WAS THAT A U-JOINT BROKE AND FELL OFF. DRIVE SHAFT FALLING OUT DAMAGED WHOLE REAR END ASSEMBLY.

I WAS INFORMED BY THE CHRYSLER DEALER THAT MY VEHICLE WOULD NOT PASS SAFETY INSPECTION. THE REASON FOR THE FAILURE WAS BECAUSE OF EXHAUST MANIFOLD BOLTS THAT HAVE BROKEN, THEREFORE THE SEAL BETWEEN THE MANIFOLD AND THE ENGINE HAD BEEN COMPROMISED. MY VEHICLE HAS ONLY 60000 MILES ON IT. AFTER FURTHER RESEARCH IT IS EVIDENT THAT THIS IS A KNOWN ISSUE WITH MY VEHICLE AND ENGINE COMBINATION. THERE ARE VAST AMOUNTS OF COMPLAINTS CONCERNING THIS EXACT ISSUE AND HOW TO REMEDY THIS DESIGN FLAW. I ATTEMPTED TO REACH OUT TO CHRYSLER SO THEY COULD PERFORM A GOODWILL GESTURE REPAIR. MY ATTEMPT WAS DENIED, WITH NO EXPLANATION AS TO WHY. THE ISSUE WITH THE EXHAUST MANIFOLD BOLTS BREAKING CREATES A SERIOUS SAFETY AND ENVIRONMENTAL CONCERN, AND CHRYSLER IS AT FAULT AND NEEDS TO TAKE RESPONSIBILITY FOR USING INFERIOR BOLTS OR IMPROPER ENGINEERING TECHNIQUES. THE EVIDENCE IS CLEAR, AND WHILE COSTLY, CHRYSLER SHOULD BARE THE COST TO MAKE THESE VEHICLES SAFE AND ENVIRONMENTALLY FRIENDLY.

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (STERLING HEIGHTS DODGE CHRYSLER JEEP RAM, 40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, 586-939-3900) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING THE VEHICLE ON A 50 MPH FRONTAGE ROAD AND DECELERATING TO TURN ON A SIDE STREET, THE TRUCK STALLED SUDDENLY AT THE APEX OF THE TURN, GAVE A WARNING SOUND AND A MESSAGE FLASHED ON THE DASHBOARD SCREEN STATING "LOW OIL PRESSURE". NO OTHER LIGHTS CAME ON AND NO CHECK ENGINE LIGHT OR CODE WAS STORED IN THE COMPUTER. WHEN THE ENGINE STALLED I LOST POWER BRAKES, POWER STEERING AND (OBVIOUSLY) ENGINE POWER. THE ENGINE RESTARTED EASILY WHEN THE VEHICLE WAS PLACED IN NEUTRAL. THIS HAS HAPPENED SEVERAL TIMES, SOME AT THE SAME LOCATION OR LOCATIONS WITH SIMILAR SPEED/DECELERATION/TURNING CONDITIONS. THE DEALERSHIP IS UNABLE TO RECREATE THE STALL AND THUS UNABLE TO FIX THE PROBLEM. I HAVE CONTACTED THEM 2 TIMES AND TOOK THE VEHICLE TO THEM ONCE. THEY ONLY OFFERED A SERIES OF PREVENTIVE MAINTENANCES LIKE CLEANING THE INTAKE MANIFOLD.

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE KEY WOULD NOT START THE VEHICLE OCCASIONALLY AND THE ELECTRIC POWER STEERING INDICATOR ILLUMINATED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. *TT UPDATED 11/20/18*JB

92,000 MILES AND AM REPLACING THE EXHAUST MANIFOLD BOLTS FOR THE 4TH TIME. EXTENDED WARRANTY HAS COVERED UP TO NOW, BUT NEXT TIME AND ALL THE TIMES AFTER WILL BE ON ME.