2007 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE SERVICE TECHNICIANS MADE THE CONTACT AWARE THAT THE VEHICLE WAS LEAKING FROM THE REAR END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PINION NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SHORTLY AFTERWARDS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE YOLK NEEDED TO BE REPLACED AS WELL AS THE REAR AXLE PINION NUT. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

THE TIPM (TOTAL INTEGRATED POWER MODULE) FAILED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE LOST STEERING CONTROL, AND BRAKING CONTROL WHEN THE TIPM FAILED TO WORK. THE ENGINE DIED, WHILE IN MOTION, CAUSING A VERY DANGEROUS SITUATION. IN RESEARCHING THE TIPM ISSUES, I HAVE FOUND THAT THERE HAVE BEEN SEVERAL RECALLS AND A CLASS ACTION LAWSUIT AGAINST CHRYSLER FOR TIPM FAILURES. WHEN I CONTACTED THE DODGE CUSTOMER SERVICE CENTER ON OCTOBER 19, 2015, I WAS TOLD THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THEY WERE NO LONGER RESPONSIBLE FOR THE VEHICLE. THE CUSTOMER SERVICE REPRESENTATIVE STATED THAT HE WAS UNAWARE THERE WAS AN ISSUE WITH THE TIPM MODULE. THIS IS AN OUTRAGE THAT DODGE WONT EVEN ACKNOWLEDGE THE ISSUE, OR ATTEMPT TO MAKE IT RIGHT WITH CONSUMERS WHO EXPERIENCE ISSUES WITH THE MODULE. IT IS VERY UNFORTUNATE THAT SOMEONE WILL HAVE TO BE HURT OR KILLED BEFORE CHRYSLER WILL BE HELD RESPONSIBLE FOR THEIR KNOWN FAULTY PARTS. THE ISSUE WITH THIS PART IS THAT IT RUNS ALL OF THE MAJOR ELECTRICAL COMPONENTS OF THE VEHICLE, AND ITS FAILURE CAN OCCUR WHILE THE VEHICLE IS IN MOTION, WHICH HAPPENED WHEN MY WIFE AND 9 YEAR OLD SON WERE DRIVING DOWN THE STREET. ONCE THIS PART FAILS, THERE IS NO OTHER OPTION THAN TO REPLACE IT, AND WITHOUT THE TIPM, THE VEHICLE IS INOPERABLE. HOPEFULLY CHRYSLER / DODGE WILL REALIZE THE ERROR OF THEIR WAYS, AND RECALL ALL OF THESE FAULTY UNITS BEFORE SOMEONE IS HURT.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ACCORDING TO VIN RECALL SEARCH IN JUNE 2015, THERE ARE 3, POSSIBLE 4 "RECALL INCOMPLETES" ON THE TRUCK, NHTSA RECALL #'S 09E001; 13V-528; 15V-313, AND/OR MANUFACTURER RECALL #'S H46; N62: R25 RESPECTFULLY, PLUS POSSIBLE AFTERMARKET PITMAN ARM RECALL. NO ACCIDENTS OR FAILURES DEALER SAYS MANUFACTURER IS ONLY RELEASING LIMITED AMOUNT OF SUPPLIES PER DEALER AND THEY CANNOT REORDER TILL CURRENT STOCK IS INSTALLED. DEALER SAYS THEY HAVE TO WAIT TILL OTHERS AHEAD OF ME HAVE THEIR WORK COMPLETED AND THEY ARE HAVING ISSUES GETTING CUSTOMERS TO MAKE APPOINTMENTS. FOR SOME REASON, I KEEP MOVING DOWN THE RECALL LIST INSTEAD OF UP THE LIST. SEEMS UNREASONABLE TO TAKE SO LONG FOR THESE RECALLS, SOME OF WHICH ARE 2 TO 6 YEARS OLD.

AFTER HITTING A SMALL BUMP IN THE ROAD THE STEARING WHEEL SHAKES SO BAD YOU MUST STOP I HAVE ALMOST BEEN HIT SEVERAL TIMES THERE IS NO CONTROL OF TRUCK UNTIL IT STOPS OR ALMOST STOPS. I HAVE HEARD IT CALLED THE DEATH RATTLE IS THERE A REASON THIS PROBLUM HAS NEVER BEEN FIXED I HAVE READ SEVERAL COMPLANTS THIS !!!!!

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 30 MPH, THE PASSENGER SIDE TIE ROD FRACTURED. THE CONTACT SWERVED TO THE SIDE OF THE ROAD AND WAS ABLE TO COME TO A STOP. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING REPAIRS ON THE DRIVER SIDE TIE ROD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 209,519.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE UNTIL ANOTHER THREE MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2007 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 45 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO SWERVE AND CRASH INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNAVAILABLE.

MY SON WAS WORKING WITH THE OWNER OF THE TRUCK IN N.C. TRUCK WENT OFF ROAD HIT TREE BOTH DIED MY SON WAS THROWN OUT OF TRUCK AND LANDED UNDER THE TRUCK. POLICE SAID AIRBAGS DID NOT WORK RIGHT BUT DUE TO FIRE IT WAS SAID TO BE INCONCLUSIVE. THERE WAS ALSO A DOG IN THE BACK SEAT THAT GOT OUT WITH OUT INJURY . THIS IS WHAT LEADS ME TO THINK THE AIRBAGS WERE NOT WORKING IF SO MY SON AND THE OTHER BOY WOULD OF HAD A BETTER CHANCE TO GET OUT OF THE TRUCK BEFORE THE FIRE STARTED. PLEASE LOOK INTO THIS MATTER IT WILL NOT BRING MY SON BACK BUT IT MAY HELP SOMEONE ELSE FROM LOSING A LOVED ONE! LOOKING FORWARD TO A REPLY AND ANY INFO ON THIS MATTER. THANK YOU FOR YOUR TIME. YOUR AFFECTED PARTS AREA WILL NOT ALLOW ME TO LEAVE IN THE PARTS (AIRBAGS) IS THE MAIN ONE. *TR ..UPDATED 10/11/17 *BF 03/28/18*JB *TR *TT