2007 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ALL OF A SUDDEN MY BRAKES FAILED COULD NOT STEER CORRECTLY AND I LOST CONTROL OF THE TRUCK SLAMMING INTO AN ONCOMING VEHICLE. IT FELT LIKE I WAS STEERING TO GO STRAIGHT AND THE STEERING WHEEL JUST TURNED ON ITS OWN. NOW I HAVE A $2800 BILL TO PAY THE BODY SHOP AND I NEED TO GET MY STEERING BOX REPLACED. I WOULD LIKE HELP WITH THAT. AND MOST IMPORTANT I NEED THESE RECALLS DONE ONCE I GET MY TRUCK OUT OF THE BODY SHOP. MY ONLY REQUEST IS THAT WHEN I BRING IT IN TO THE DEALER I WOULD LIKE THEM TO ALSO FIX MY STEERING BOX AT NO CHARGE.

NOV. 2012 I BOUGHT MY 2007 DODGE RAM TRUCK 2500 FOR $21,000 SOON AFTER, WE REALIZED IT HAD SOME FRONT END PROBLEMS. I TOOK IT FOR A FRONT END ALIGNMENT THE FOLLOWING MONTH - WHICH DID NOT IMPROVE THE FRONT END STEERING LOOSENESS, VIBRATION AND "CLUNKING". I TOOK IT INTO A LARGE, LOCAL TIRE/ FRONT END SERVICE BUSINESS FOR AN EVALUATION. THE FIRST THING THEY TOLD ME IS WHAT EVERYONE WAS TELLING ME, " THESE DODGE TRUCKS ARE KNOWN FOR BAD FRONT ENDS". THEY DID HOWEVER, THEN TELL ME THAT THE TRUCK WOULD NEED ALMOST $1,000 WORTH OF WORK TO MAKE IT RIGHT. I DID NOT HAVE THEM DO THE REPAIRS BECAUSE I COULD NOT AFFORD IT, I HAD BEEN TOLD BY SO MANY THAT THIS WAS NORMAL FOR DODGE TRUCKS AND I THOUGHT I SHOULD GET ANOTHER OPINION LATER. THE TRUCK HAS THREE OPEN SAFETY RECALLS ON IT. I TOOK IT TO OUR LOCAL DODGE DEALERSHIP SO THE SERVICE WRITER COULD LOOK AT THE FRONT END (CAME OUT TO THE PARKING LOT AND LOOKED AT IT) SHE SAID THAT IT DID NEED STEERING RECALL REPAIRS. I ASKED THAT PARTS BE ORDERED FOR THAT, PLUS AIRBAG FOR THE THIRD RECALL. SHE SAID SHE DIDN'T HAVE ANY PARTS, "THE MANUFACTURER ONLY SENDS US A FEW PARTS A MONTH SO WHOEVER IS ON THE TOP OF THE LIST WILL GET A CALL WHEN THE PARTS ARE AVAILABLE". I LEFT MY NAME/NUMBER. WHEN I BOUGHT THE TRUCK IT HAD 64,650 MILES AND NOW, THREE YEARS LATER ONLY 67,900. I DRIVE IT ONLY LOCALLY BECAUSE I DON'T TRUST IT, THE STEERING IS UNPREDICTABLE, LOOSE, CLUNKY AND HAS TOO MUCH PLAY IN THE WHEEL. WHEN GETTING UP TO 50 MPH OR SO, IT VIBRATES ALSO. I WANT THIS TRUCK TO BE INCLUDED IN THE CHRYSLER/DODGE BUY BACK PLAN OR THE CLASS ACTION SUITE BROUGHT BY THE OWNER OF A 2007 DODGE RAM 3500 FOR THE "DEATH SHAKE" AT HIGHER SPEEDS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE TIE ROD FRACTURED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE TIE ROD ALL FOUR TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY EVERY 20,000 MILES. THE FAILURE MILEAGE WAS 89,000.

THIS IS REOCCURRING. DODGE HAS TERMED IT THE "DEATH WOBBLE" WE BOUGHT THE TRUCK FROM A DODGE DEALER IN 2009 WITH 17,000 MILES ON IT. IT STARTED DOING THIS WITHIN DAYS OF PURCHASE. THE DEALERSHIP ATTEMPTED TO FIX THE PROBLEM WITH NO RESOLVE IT IS HAPPENING AGAIN. I FEEL THEY USED FAULTY PARTS IN 2010 WHEN THEY ATTEMPTED TO FIX IT. A NUMBER OF RECALLS CONCERNING THIS ISSUE HAVE NOT BEEN ISSUED TO US OR RESOLVED BY THE DEALERSHIP. RECALL NUMBERS PERFORMED ARE H46. THREE RECALLS NOT RESOLVED (ATTEMPTED BUT NOT DONE) L16, N62, AND R25. RESEARCHING THIS ISSUE INFORMED ME THAT THEIR ARE PENDING CLASS ACTION LAW SUITS FOR THESE RECALLS ON MY MAKE AND MODEL. I AM NEEDING FEEDBACK ON WHAT TO DO WITH OUR TRUCK. IT IS MY MAIN WORK TRUCK AND I HAVE A FAMILY WITH 4 KIDS WHO RIDE WITH ME AT TIMES. IT IS VERY VERY DANGEROUS. THE "DEATH WOBBLE" IS JUST THAT. IT SCARES YOU TO DEATH. IT IS SO SEVER THAT IT BOUNCES THE TRUCK INTO ONCOMING TRAFFIC LANES OR THE MEDIAN. IF IT WOULD HAPPEN IN A CURVE A WRECK WOULD BE UNAVOIDABLE. I RACE CARS AND CAN BARELY MAINTAIN CONTROL. THE DRIVER LOOSES COMPLETE CONTROL OF STEERING AND HAS TO BREAK HARD TO GAIN CONTACT TO THE ROAD. UNTIL AN EXTREMELY SLOW SPEED IS OBTAINED, NO CONTROL CAN BE MAINTAINED.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 13V528000 (STEERING) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH OVER A BUMP, THERE WAS A COMPLETE LOSS OF STEERING CONTROL FOR A FEW SECONDS. THE FAILURE RECURRED WHENEVER ENCOUNTERING A BUMP, POTHOLE, OR UNEVEN ROAD SURFACES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A FRONT AND REAR WHEEL ALIGNMENT WERE PERFORMED. THE FAILURE PERSISTED AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES AND THE COMPUTERIZED SYSTEM WAS REPROGRAMMED ON EACH OCCASION. THE DEALER STATED THAT THE EXHAUST PARTICULATE FILTER WOULD NEED TO BE REPLACED. HOWEVER, THE PART NEEDED WAS NO LONGER BEING PRODUCED. THE CONTACT MENTIONED THAT THE COMPLETE EXHAUST SYSTEM REQUIRED REPLACEMENT DUE TO THE EXHAUST PARTICULATE FILTER NOT BEING AVAILABLE TO SERVICE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V131000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6 UPDATED 12/13/2017*CN