2008 DODGE RAM 2500 Complaints

ABOUT 11 MONTHS AGO I RECEIVED A RECALL NOTICE FROM CHRYSLER FOR MY 2008 DODGE RAM 2500 PICK UP TRUCK, IT WAS FOR A SUSPENSION PROBLEM WITH THE TIE RODS, RECALL #N49/NHTSA 13V-529 I CALLED MY LOCAL DODGE DEALER WHERE I BOUGHT THE TRUCK AND THEY SAID THEY COULD NOT GET THE PARTS, I CALLED SEVERAL MONTHS LATER AND THEY TOLD ME THE REPLACEMENT PARTS HAD BEEN "RECALLED". I HAVE CONTACTED THEM NUMEROUS TIMES STILL NO PARTS. I HAVE CALLED CHRYSLER SEVERAL TIMES AND GET THE SAME RUN AROUND, NO PARTS AVAILABLE. THIS IS A REAL SAFETY ISSUE AS THE FAILURE OF THE PARTS COULD CAUSE ME TO CRASH. I WOULD THINK CHRYSLER WOULD BE NERVOUS AS THE LIABILITY ISSUE COULD BE VERY EXPENSIVE. WHAT IF THEY FAIL AND SOMEONE IS KILLED, IS THIS MY FAULT WOULD I BE LIABLE? THIS HAS BEEN GOING ON FOR ALMOST A YEAR AND STILL NOT RESOLVED. *TR

WHILE TRAVELING ON AN INTERSTATE HIGHWAY THE VEHICLE HIT A BUMP AND BEGAN TO SHAKE VIOLENTLY. I SLOWED THE VEHICLE AND THE SHAKING SUBSIDED HOWEVER STEERING CONTROL WAS MINIMALLY MAINTAINED. SUBSEQUENT BUMPS OR INCREASE IN SPEED RESULTED IN THE SHAKING. THE VEHICLE WAS STOPPED AND INSPECTED. AT THAT TIME IT WAS OBSERVED THE RIGHT TIE ROD END HAD BECOME COMPLETELY DETACHED FROM THE STEERING KNUCKLE. THE VEHICLE WAS TOWED TO A DODGE DEALER. THE DEALER INDICATED THIS VEHICLE WAS NOT PART OF THE RECALL AND REPLACED THE RIGHT TIE ROD ASSEMBLY AT MY EXPENSE. FURTHER INSPECTION SHOWED THE LEFT TIE ROD END ALSO SHOWED EXCESSIVE WEAR AND WAS ALSO SUBSEQUENTLY REPLACED. *TR

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE. *SMD THE CONSUMER STATED THE TIE ROD BROKE CAUSING HIS TRUCK TO CROSS TRAFFIC, WHICH RESULTED IN HIM LANDING IN A DITCH. CHRYSLER SENT THE CONSUMER A LETTER STATING THE REPAIR ORDER HE SUBMITTED, DID NOT SHOW REPLACEMENT OF PARTS OR SERVICES INVOLVED IN THE RECALL. ACCORDING TO THE INVOICE, THE RIGHT OUTER TIE ROD END BROKE AND DAMAGED THE RIGHT SWAY BAR END LINK. *JB

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING, THE FRONT PASSENGER SIDE TIE ROD ASSEMBLY SUDDENLY FRACTURED CAUSING THE VEHICLE TO CRASH INTO A TREE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TIE ROD ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

I HAVE RECEIVED AN RECALL NOTICE IN JANUARY 2014. I WAS TOLD TO WAIT UNTIL APRIL TO SET UP AN APPOINTMENT FOR SERVICING MY VEHICLE. IT IS NOW THE END OF AUGUST. I HAVE MADE REPEATED PHONE CALLS AND I WAS TOLD THAT I AM ON THE LIST. CALL BACK IN A MONTH. I HAVE AND NOW IT IS JUST A NUISANCE. I HAVE CALLED OTHER DEALERSHIPS AND THEY HAVE TOLD ME THAT CUSTOMERS HAVE CALLED IN DECEMBER AND THEIR VEHICLES ARE STILL ON THE LIST TO GET REPAIRED. WHY WOULD A MANUFACTURE HAVE A RECALL WHEN THEY CAN NOT HONOR IT. THE LETTER STATED, "IMPORTANT SAFETY RECALL N49/NHTSA 13V-529", IS A JOKE. THIS NOTICE SHOULD NOT BE SENT OUT UNLESS THEY CAN HONOR IT! *TR

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO CONTROL THE STEERING. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN STATED THAT THE DRIVER SIDE TIE ROD BALL STUD ON THE SERVICE PARTS STEERING LINKAGE WAS FRACTURED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE DEALER REFUSED TO PERFORM THE RECALL REPAIR SINCE THE DEFECTIVE PART WAS BOLTED IN RATHER THAN CLAMPED IN ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

AT HIGHER SPEEDS THE FRONT END STARTS TO SHAKE VIOLENTLY (DEATH WOBBLE) TO THE POINT OF LOOSING CONTROL, YOU HAVE TO COME TO A COMPLETE STOP TO GET IT TO STOP WHICH CAN BE A PROBLEM WHEN DRIVING ON THE FREEWAY I'VE TOOK IT TO THE DEALER AND THEY SAID IT WAS THE BALL JOINTS SO I HAD THEM REPLACED IT DIDN'T HELP I ALSO REPLACED THE SHOCKS AND STEERING DAMPENER ALL THIS AT MY OWN EXPENSE. I'VE HAD THE TRUCK IN TWICE FOR RECALLS ON THE TIE ROD ENDS ALSO. FROM THE RESEARCH I HAVE DONE ONLINE IT SEEMS THAT ALOT OF OWNERS ARE HAVING THE SAME TROUBLE WITH NO HELP FROM DODGE TO CORRECT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER STATED THAT THE DRIVER SIDE TIE ROD NEEDED TO BE REPLACED. THE MECHANIC WAS UNCERTAIN WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING FAILED. THE CONTACT DISCOVERED THAT THE PASSENGER SIDE TIE ROD DETACHED FROM THE VEHICLE. THE CONTACT PERFORMED A TEMPORARY REPAIR ON THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS NOT REQUIRED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.