2007 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE TO REPAIR THE VEHICLE. IN ADDITION, THE WINDSHIELD WIPERS WOULD NOT OPERATE ON THE HIGH SETTING. THE DEALER RESET THE COMPUTER FOR THE WIPERS, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN.

I HIT A MEDIUM SIZE BUMP IN A CONSTRUCTION ZONE ON I-70 EAST IN OHIO AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY FROM SIDE TO SIDE, THE TRUCK WAS SHAKING VIOLENTLY AND I HAD TO DROP SPEED FROM 55 TO 30 TO REGAIN CONTROL OF THE STEERING WHEEL, I ALMOST CAUSED AN ACCIDENT NEXT TO ME AND FROM BEHIND. I AM AN ACTIVE OHIO FIREFIGHTER AND EX-OHIO LAW ENFORCEMENT OFFICER, THIS PROBLEM NEEDS TO BE ADDRESSED BY DODGE. I JUST CAME BACK FROM GETTING REPAIRS ON A RECALL FOR THE TIE ROD ASSEMBLY AT THOMAS CHRYSLER IN ST. CLAIRSVILLE OHIO. SOMEONE IS GOING TO DIE WITH THIS PROBLEM AND THAT'S TO HIGH OF A PRICE TO PAY TO RESOLVE THIS PROBLEM. PLEASE HAVE THIS INVESTIGATED. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD BE REPAIRED DUE TO THE PARTS DELAY. THERE WERE NO FAILURES.

THIS GOVERNMENT VEHICLE HAS BEEN DEEMED 'UNSAFE' TO DRIVE DUE TO THE AFFECTED UNAVAILABLE PARTS. I HAVE CHECKED WITH THE DEALERSHIP TO SEE IF THE PARTS CAN BE BROUGHT FROM ANOTHER LOCATION, TO NO AVAIL. THIS VEHICLE HAS BEEN 'OUT OF SERVICE' FOR MONTHS WHILE WE WAIT FOR THE PART. IT IS OUR ONLY LONGBED TRUCK AND USED HEAVILY DURING THE CURRENT FIRE SEASON. IT IS NECESSARY TO GET THIS VEHICLE BACK IN SERVICE AND FEEL THIS IS AN UNACCEPTABLE LENGTH OF TIME TO WAIT. *TR

THERE WAS A SAFETY RECALL ON MY DODGE PICKUP - SAFETY RECALL NUMBER N62 / NHTSA 13V-528. THE RECALL NOTICE WAS FOR A LEFT TIE ROD AND ISSUED IN JANUARY 2014. REPORTED CALLS TO MULTIPLE DODGE DEALERSHIPS HAVE NOT BEEN PRODUCTIVE SINCE THEY ALL REPEATEDLY STATE THAT THEY DO NOT HAVE THE PARTS FOR THE REPAIR. MY TRUCK'S FRONT END NOW SHAKES AND MAKES A LOUD NOISE AS WELL AS THE STEERING WANDERS AND IS NOT SAFE. I HAVE NO ALTERNATIVE BUT TO TAKE THE TRUCK TO A PRIVATE SHOP TO GET THE TRUCK FIXED AS IT IS A SEVERE SAFETY HAZARD AND IS UNSAFE TO DRIVE AND I NEED TO USE THE VEHICLE AS IT IS MY ONLY MODE OF TRANSPORTATION. THEY STATED THAT THEY WILL NOT REIMBURSE ME FOR THE WORK AND WERE NOT AMENABLE TO TRAVEL A FEW MILES TO DRIVE THE VEHICLE TO EXPERIENCE THE ISSUES, FOR WHICH THEY STILL DON'T HAVE PARTS TO FIX. CALLS TO DEALERSHIPS AND TO DODGE HAVE NOT PROVED FRUITFUL; THEY DON'T CARE ABOUT CONSUMER SAFETY OR INCONVENIENCES. I WANT TO BE REPAID FOR THE WORK THAT IS TO BE PERFORMED TO MAKE THE VEHICLE SAFE AGAIN. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE HAS BEEN NO FAILURE, BUT I AM FRUSTRATED TO BE WAITING SO LONG FOR RECALL N62/NHTSA 13V-528. DODGE CAN'T GIVE ME A TIME FRAME WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE. THIS IS DANGEROUS! *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V528000 (STEERING), BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, A REMEDY SHOULD HAVE BEEN MADE AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED WHILE MAKING A LEFT TURN THE TIE ROD BALL BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE LINKAGE TIE ROD ASSEMBLY. THE FAILURE RECURRED AND THE RIGHT TIE ROD BALL BROKE. THE CONTACT REPLACED THE TIE ROD LINKAGE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE MILEAGE FAILURE WAS UNKNOWN.

DRIVING DOWN I 75 TOWARDS TAMPA TO GO TO MY VA AND TRUCK STARTS DRIFTING OFF ROAD AND STEERIN G WHEEL HAS NO AFFECT ON CHANGING DIRECTION...STEERING BOX IS LEAKING....PLUS I GOT A RECALL NOTICE IN MY MAIL ABOUT SOMETHING ON MY TRUCK LAST MONTH AND WHEN I CALLED JIM BROWN CHRYSLER WAS TOLD THEY DID NOT HAVE THE PARTS TO FIX MY TRUCK WITH AND WAIT FOR A SECOND RECALL NOTICE??? PLEASE CHECK MY VIN NUMBER AND TELL ME ALL THE THINGS RECALLED ON MY TRUCK AND HELP ME GET MY TRUCK UP TO DATE. *TR