2008 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT WAS DRIVING 10 MPH WHEN THE FRONT TIRES SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE FRONT DIFFERENTIAL PINION GEAR BEARING. THE BEARING HAD FAILED AND CAUSED THE FRONT TIRES TO SEIZE. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 71,941.

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500 DIESEL. THE CONTACT STATED THAT THE CHECK ENGINE LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CATALYTIC CONVERTER AND OXYGEN SENSORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE TURBO AND EGR TEMP TUBE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,951 AND THE CURRENT MILEAGE WAS 45,000.

I WAS I-77 IN WV AND HIT A BRIDGE EXPANSION JOINT AT APPROX. 70 M.P.H. THE TRUCK FRONT SUSPENSION BEGAN TO SHAKE VIOLENTLY. THE FRONT TIRES AND STEERING WHEEL BEGAN TO SHAKE/BOUNCE UNCONTROLLABLY. IT DID THIS FOR APROX 20 SEC. WHILE I TRIED TO STOP THE TRUCK SLOWLY AND SAFELY. INTERNET RESEARCH REVEALED THIS IS A COMMON PROBLEM WITH DODGE 2500 PICKUPS. IT HAS BEEN GIVEN THE NAME DEATH WOBBLE. I RETURNED IT TO THE DEALER WHERE THEY DENY ANY KNOWLEDGE OF THE PROBLEM AND AFTER INSPECTION DETERMINED THAT THE INCIDENT BUSTED BOTH FRONT SHOCKS AND STABILIZER BAR. IT WAS NOT COVERED BY FACTORY OR EXTENDED WARRANTY. I HAD 2 NEW SHOCKS & STABILIZER INSTALLED AND THE FRONT END RE-INSPECTED AND SERVICED, LINED AND BALANCED THE TIRES AS DIRECTED BY DEALER INSP. RESULTS. I DROVE LESS THAN 10 MILES AND THE TRUCK DONE THE DEATH WOBBLE AGAIN. THEY NOW SUGGEST THE TRACKING BAR FAILURE BUT STATE THAT THE WHOLE FRONT SUSPENSION MAY BE DAMAGED DUE TO A POOR DESIGN AND THE VIOLENT VIBRATION THAT OCCURRED DURING THE INCIDENTS. AGAIN THE WARRANTIES ARE REFUSING COVERAGE. THE TECH'S REFUSED TO RELEASE THE TRUCK BACK TO ME TO DRIVE FOR SAFETY REASONS. THEY FEEL IT IS NOT SAFE TO OPERATE IN THIS CONDITION. THIS TRUCK REMAINS IN STOCK CONDITION. INSTALLING 285/70/16 TIRES 10 PLY TIRES FOR SAFETY CONCERNS. THE STOCK TIRES WERE TOO SMALL FOR AN 8000 LBS. PICKUP THAT TOWS OCCASIONALLY. DUE TO THE SERIOUSLY NEGLECTED SAFETY CONCERN BY DODGE, I WILL BE TRADING THIS TRUCK OFF WHEN I GET IT FIXED. DODGE KNOWS THERE IS PROBLEMS PLEASE STEP UP AND MAKE THEM ADDRESS THIS ISSUE BEFORE SOMEONE GET HURT OR KILLED. *TR

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME VERY STIFF AND THE CONTACT HAD TO USE EXTREME BODILY FORCE TO TURN THE WHEEL. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE STEERING BOX WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STEERING GEAR BOX WAS REPLACED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE GEAR BOX WAS REPLACED APPROXIMATELY THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY WHEN THE STUD FOR TIE ROD DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 40,903.

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY SHAKE FROM THE FRONT END OF THE VEHICLE, CAUSING ISSUES WITH HIS ABILITY TO STEER SAFELY. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 39,900 AND THE APPROXIMATE FAILURE MILEAGE WAS 35,500.

WHILE DRIVING 60MPH THE FRONT END OF THE VEHICLE SUDDENLY SHOOK EXCESSIVELY AND BECAME DIFFICULT TO CONTROL. UPON STOPPING THE CAR I FOUND THE DRAG LINK FOR RIGHT SIDE HAD SPLIT AND DETACHED FROM BALL JOINT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND I WAS INFORMED THAT THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED. DODGE HAS A KNOWN PROBLEM WITH THIS AND NO LONGER MAKES OR SUPPLIES THIS FAILED PART. THIS REPAIR AND REPLACEMENT IS AT MY COST AND NOT COVERED UNDER ANY RECALL OR WARRANTY. I WAS INSTRUCTED THE RECALL HAD BEEN PERFORMED IN APRIL OF 2011 AND NO ACTION WAS NEEDED AT THAT TIME. *KB

I TOOK MY 2008 DODGE 2500 INTO THE DEALER AFTER EXPERIENCING A "POP" SENSATION IN THE FRONT END AT LOW SPEED (5-10MPH). THE DEALER STATED THAT BOTH TIE ROD ENDS WHERE WORN OUT AS WELL AS BOTH UPPER AND LOWER BALL JOINTS. I SPOKE WITH THE MANAGER AS THE TRUCK IS OUT OF WARRANTY AND HE STATED THIS WAS NORMAL WEAR AND TEAR. I THEN CONTACTED THE CHRYSLER HELP LINE. INITIALLY THEY GAVE THE IMPRESSION THAT THEY MAY BE ABLE TO ASSIST ME WITH THIS PROBLEM. HOWEVER IN A RETURN PHONE CALL, THEY STATED THEY COULD NOT DO ANYTHING BECAUSE OF THE MILEAGE. OF COURSE I ASKED THEM HOW WAS IT POSSIBLE FOR THE WHOLE FRONT END TO BE SHOT AT 70,000 MILES WHEN IT WAS SUPPOSE TO HAVE A HEAVY DUTY SUSPENSION AS IT IS A DIESEL AND THE TRUCK HAS NEVER HAULED ANY KIND OF WEIGHT OR BEEN OFF ROAD. THE OTHER POINT I MADE WITH THEM WAS THEY KNOW THEY HAVE A PROBLEM BECAUSE IN ORDER TO REPLACE THE TIE ROD ENDS, YOU HAVE TO REPLACE THE WHOLE ASSEMBLY FROM THE TIE ROD ENDS ALL THE WAY TO THE PITTMAN ARM BECAUSE IT WAS REDESIGNED. GO FIGURE! ADDITIONALLY I HAVE HAD THE TURBO CHARGER REPLACED TWICE BECAUSE THE DEALER SAID THE UNIT WAS BAD. MY MAIN CONCERN NOW IS THE STEERING AS IT IS GOING TO COST ME $2500.00 TO CORRECT AND I DO NOT HAVE THAT LAYING AROUND. *TR

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THE FRONT DRIVER SIDE TIE ROD FRACTURED WHILE DRIVING. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARDS TO NHTSA RECALL CAMPAIGN ID NUMBER: 11V35000 (STEERING: LINKAGE: TIE ROD ASSEMBLY) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE SUDDENLY SHOOK EXCESSIVELY AND BECAME DIFFICULT TO CONTROL. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE PASSENGER SIDE TIE ROD FRACTURED AND WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT IN AUGUST 2010, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 55,000.