2008 DODGE RAM 2500 Complaints

ELECTRICAL FIRE IN DASH. MY HUSBAND WAS DRIVING AND SMELT SOMETHING BURNING. AS HE WENT TO PULL OVER FLAMES STARTED SHOOTING OUT THE VENTS. TRUCK IS A TOTAL LOSS PER INSURANCE.

2008 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP- UNABLE TO REPAIR RECALL AT SCHEDULED APPOINTMENT, CONSUMER TOLD BY DEALERSHIP TO RESCHEDULE. *LD UPDATED 06/19/2017*JS

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, THE VEHICLE WAS BACK TO NORMAL. THE FAILURE REOCCURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CARL BURGER CHRYSLER JEEP DODGE RAM WORLD LOCATED AT 8355 HERCULES ST, LA MESA, CA 91942; PHONE NUMBER: (619) 485-1485 WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE CONTACT WILL HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 79,882. *BF CONSUMER HAD THE TRUBO REPLACED. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS) HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AT ROBERSON MOTORS LOCATED ON 3100 RYAN DR SE, SALEM, OR 97301, PHONE NUMBER: (503) 363-4117 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

THE RIGHT (PASSENGER) LOWER CONTROL ARM BALL JOINT FAILED WHILE TRAVELING APPROXIMATELY 30 MILES PER HOUR. THE FAILURE WAS A SEPARATION OF THE BALL AND BOLT FROM THE CUP THAT IS PRESSED INTO THE CUP. TOTAL CONTROL OF THE TRUCK WAS LOST AND A MINOR ACCIDENT OCCURRED WHEN THE TRUCK ENDED UP ON A MEDIAN WITH THE LEFT (DRIVER'S) TIRE ON THE MEDIAN AND THE OTHER TIRES ON THE ROAD. THE MEDIAN IS APPROXIMATELY 16 INCHES ABOVE THE ROAD BED. THE BALL JOINT IS PART OF THE STEERING MECHANISM. THE STEERING ARM ENDED UP PUSHING THE RIGHT TIRE OUT AT 45 DEGREE ANGLE OUTSIDE OR TO THE RIGHT. THE LEFT FRONT TIRE WAS AT A 45 DEGREE ANGLE TO THE LEFT. THE VEHICLE WAS ON A CITY STREET NEARING AN INTERSECTION TO A 55 MILE AN HOUR HIGHWAY THAT THE VEHICLE WAS ABOUT TO TURN LEFT ON. THE DRIVER REPORTED A SHAKING OF THE STEERING WHEEL SIMILAR TO A FLAT AND BEGAN TO SLOW DOWN WHEN CONTROL WAS LOST DUE TO THE MECHANICAL FAILURE OCCURRED. HAD THIS FAILURE HAPPENED AT HIGHWAY SPEEDS, THE DODGE RAM WOULD HAVE ROLLED. THE MILES ON THE TRUCK WERE 99,455. A BALL JOINT SHOULD NOT FAIL WITH LESS THAN 150K MILES. THE VEHICLE WAS REPAIRED ON 2 MAY, 2017 AND THE LEFT (RECALLED) BALL JOINT, ALL STEERING HARDWARE AND THE FAILED BALL JOINT WERE REPLACED BY A DODGE DEALER. THE RECALLED PART HAD NOT BEEN REPLACED PRIOR TO PURCHASING THE TRUCK IN DECEMBER, 2016. THE CRASH ENDED UP IN MINIMAL TO NO DAMAGE TO THE VEHICLE. THE VEHICLE HAD TO BE TOWED TO THE DODGE DEALER AND THE TOW TRUCK DRIVER HAD TO USE PLASTIC SLIDERS TO GET THE TRUCK SAFELY ONTO THE FLATBED TILT TOW TRUCK.

MY FRONT LEFT TIE ROD IN MY TRUCK BROKE CAUSING EXTENSIVE DAMAGE. IT PUNCTURED A TIRE IN THE SIDEWALK WHICH IS NOT REPAIRABLE , CRACKED A WHEEL WHICH THEY DO NOT MAKE ANYMORE SO NEED TO REPLACE 4 TO MATCH AND BENT OR BROKE EVERY SINGLE COMPONENT IN THE STEERING LINKAGE SETUP. I HAVE MADE NUMEROUS ATTEMPTS FOR SOME HELP AND HAVE GOTTEN NONE. I HAVE SENT MULTIPLE EMAILS WITH NO REPLIES, TRIED THE CHAT SYSTEM ON THE MOPAR SITE AND THE PERSON (ALEX AV1129 EMPLOYEE NUMBER) WAS OF NO HELP EITHER. I HAVE PURCHASED A STEERING LINKAGE SETUP FROM LES SCHWAB FOR $649 BEFORE I KNEW THIS WAS A PAST RECALL ISSUE. I NEVER GOT ANY NOTIFICATION FOR THE RECALL OR DID I GET OFFERED THE BUY BACK OPTION. I ALSO CALLED MCCORD DODGE IN LONGVIEW WASHINGTON EXPLAINING MY ISSUE AND WAS TOLD BY A LAVONYA IN THE RECALL DEPT THERE'S NOTHING SHE CAN DO THIS IS AN ISSUE BETWEEN YOU AND CHRYSLER NOT YOU AND MCCORDS. I ALSO ASKED LAVONYA MY ADDRESS ON FILE AND SHE READ IT EXACTLY AND I RECEIVED NO NOTIFICATION FROM THEM EITHER. SHE WAS QUITE RUDE. SHE TOLD ME MOST PEOPLE DO ROUTINE MAINTENANCE AT MCCORDS AND THEY FIND OUT THESE ISSUES. I LET HER KNOW I DO MY OWN MAINTENANCE AND AM NOT REQUIRED TO DO BUSINESS WITH THEM SINCE MY WARRANTY HAS EXPIRED. PLEASE HELP THANKS [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THREE WEEKS AGO TRUCK WAS TAKEN TO CROWN CHRYSLER DODGE IN CLEVELAND TN FOR BRAKE AND ROTOR REPLACEMENT ON ALL FOUR WHEELS. AFTER REPAIRS MADE, DRUNK DRIVEN OFF LOT AND NOTED TO HAVE A LOUD SQUEAK EVERY TIME BRAKE PEDAL PRESSED. DEALER NOTIFIED AND TOLD US TO KEEP DRIVING FOR A WEEK AND PADS AND ROTOR SHOULD MESH TOGETHER AND SQUEAK WILL GO AWAY. THIS DID NOT HAPPEN, TRUCK TAKEN BACK TO DEALER, DEALER ERIN SPECTER AND STATED COULD FIND NOTHING WRONG EXCEPT GROOVE IN ROTOR CAUSED BY POSSIBLY A PEBBLE. DUE TO NOT FEELING TRUTH BEING TOLD BY THIS DEALER, TRUCK TAKEN TO DODGE DEALER IN ATHENS AND HAD BREAKS INSPECTED. TO OUR DISBELIEF, WE WERE TOLD BRAKE PADS WERE FLAKING AND CHIPPING. WE CONTACTED DODGE DEALER IN CLEVELAND TN FOR A REFUND FOR FAULTY PRODUCT BUT HAVE YET TO RECEIVE SATISFACTORY RESOLUTION. DODGE COORPORATE CONTACTED AND COMPLAINT FILED. CLEVELAND DEALER STATES WE HAVE THEM PERMISSION TO USE THIRD PARTY BRAKE PADS, WHICH IS NOT TRUE AND THEY HAVE YET TO PRODUCE ANY PROOF THAT THIS IS TRUE. I TOOK MY DODGE TO DEALER FOR MOPAR PARTS AND GOT THIRD PARTY DEFECTIVE PARTS. PICTURES OF THREE WEEK OLD PADS INCLUDED.

THE 08 DODGE RAM WAS DRIVING DOWN THE ROAD WHEN THE FUSE BOX UNDER THE HOOD CAUGHT FIRE CAUSING THE DODGE TO LOOSE ALL POWER. THE VEHICLE WAS ABLE TO MAKE IT SAFELTY TO THE SIDE OF THE ROAD THANK GOODNESS AND GET ALL ITS PASSENGERS OUT. THE WINDOWS WOULD NOT ROLL UP NOR WOULD THE ENGINE START AFTERWARDS. THIS IS THE THIRD TIME THIS HAS HAPPENED,. BOTH OTHER TWO TIMES IT HAPPENED WHILE DRIVING AND WE PAID $1000 TO REPLACE THE FUSE BOX. IT HAPPENS ONCE EVERY YEAR. HIGHWAY AND INTERSTATE. MY HUSBAND TOOK THE FUSE BOX APART AND YOU CAN SEE WHERE IT CAUGHT FIRE. I FOUND THE FOLLOWING LINK OF OTHERS REPORTING THE PROBLEM TO THE NEWS WHICH MAY BE OUR PROBLEM. HTTP://KDVR.COM/2017/02/05/FIRE-UNDER-THE-HOOD-DEFECTIVE-HEAVY-DUTY-RAM-TRUCK-ALTERNATORS/

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.