2001 DODGE RAM 2500 Complaints

I own a 2001 Dodge Ram 2500 4x4 with the 5.9L Cummins diesel, manufactured in September 2000, with approximately 197,000 miles. The AIRBAG warning light now remains illuminated continuously, and the steering-wheel cruise-control buttons are completely inoperative. The horn still works. I performed the instrument-cluster self-test, and the CRUISE indicator illuminates during that test, confirming the indicator itself functions. I suspect a failure in the steering-wheel clockspring or related airbag circuit because these symptoms are similar to the condition addressed by Chrysler Safety Recall 982 / NHTSA Recall 01V153000. The vehicle has not yet been repaired or disassembled for this issue, so the original component remains installed and would be available for inspection if requested. My safety concern is that a clockspring or airbag-circuit failure could prevent the driver’s frontal airbag from deploying properly in a crash. The illuminated AIRBAG warning lamp indicates that the supplemental restraint system has detected a fault. The problem has not yet been diagnosed or confirmed by a dealer or independent repair facility. I contacted the Dodge/Ram Recall Assistance team and reported the condition. They opened a customer-assistance case, but told me that my VIN was not included in Recall 982. My Dodge/Ram case number is 97895685. My truck was manufactured in September 2000, and the 11th character of the VIN is “G.” Because the vehicle is experiencing an airbag warning condition and loss of steering-wheel cruise-control functions similar to symptoms associated with clockspring failure, I am requesting that NHTSA review whether vehicles outside the original recall population may be experiencing the same safety-related defect. The AIRBAG warning light and cruise-control failure are the current symptoms. I do not know the exact date the underlying component began to fail. No crash or airbag deployment has occurred.

My 2001 Dodge Ram Instrument Panel has cracked in three pieces causing the defroster & vents to stop working recently due to the moisture/UV Issue. I'm aware of this problem because I participated in the investigation as manager of validation and testing for the manufacturer, Textron Automotive. How can I get a replacement to correct this Safety issue...?

I have a 2001 Dodge Ram 2500. In 2003, I noticed parts of the dash, starting to break apart. In 2004, I had a major head on collision, and the airbag, did NOT deploy. The damage was extensive, with bent frame. The damage was $17,000 in 2004. I was told by the Chrysler Dealership, that did the repairs, that they could not check the condition of the airbag wiring, because the dashboard was broken. I wonder how many others out there, that have the same issue, with the dashboard, and don't have a working airbag. The other issue I have, is the seatbelt tensioner, has caused the seatbelt, to get chewed up. The belt, is now, no more than an inch wide.

I own a 2001 Dodge RAM 2500 and the truck’s dashboard is disintegrating. Pieces have fallen into my heating system, and I believe that is what’s causing my vacuum issue! It is winter time right now, and i was stranded in 10° weather for hours. I could not stay warm by running the trucks because of these pieces getting into the heating system. My girlfriend put her hand on the dash and it broke and she was cut. I would hate to think if that was one of my small grand children, climbing in and the dash breaking away and them getting injured! I own two other Dodge trucks And the dashboards are just as brittle! The dashboards could be manufactured better. I’ve never had dashboards crumble away like these have! People are getting hurt. Dodge is supposed to be a quality American vehicle! And yet they don’t seem to care that people are getting injured, heating systems aren’t working from pieces getting into the system. I have to drive with the heater fan on high, trying to stay warm during the winter months, and little pieces of plastic have come out of the vents. What if one of those pieces got into my eyes, and cause me to wreck, possibly injuring myself, or injuring others. some may think this is just a cosmetic issue, but it is not! These dashboards need to be a better quality! Sure, dashboards may crack when they’re older! But they shouldn’t crumble that way and sharp brittle pieces, causing injuries! Causing mechanical problems! It’s not right! I tried to upload a picture, but after five attempts of it, not uploading, I gave up

The dashboard in this truck has been crumbling to pieces. It is to the point now the gauge cluster and passenger air bag are barely in place. This is a common occurrence on all of these dodge rams and it is definitely a safety hazard

when car is cold and just started to drive ,and brakes used ,the front brake does not apply and vehicle is slow to stop when abs is disabled all brakes operate normal. I have hit 3 cars because brake did not work. this is a euro brake system installed on vehicles with frt disc and rear drum dodge would not fix after several instances reported to them I have been driving since new and many years with abs disconnected and no accidents since I disconnected the control unit

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE REAR TIRES WERE REPLACED WITH GOODYEAR TIRES, TIRE LINE: WRANGLER, TIRE SIZE: 265/75/16/E, DOT NUMBER: PJW8HB1V0420. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE IN STRAIGHT LINE AFTER THE TIRES WERE REPLACED. THE VEHICLE ALSO WOBBLED WHILE DRIVING AFTER THE TIRES WERE REPLACED. THE TIRES WERE PURCHASED AT A SAM'S CLUB STORE. THE CONTACT HAD THE VEHICLE TAKEN BACK TO THE SAM'S CLUB FOR A FULL REFUND OF THE PURCHASE PRICE. THE TIRES WERE REPLACED AND THE FAILURE WAS REMEDIED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000. *BF *AS

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOBBLED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE TECHNICIAN REPLACED THE STEERING BOX, BALL JOINT, AND FRONT STABILIZER SHOCKS; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BEGAN WHEN THE VEHICLE WAS PURCHASED, BUT NO ONE COULD REPAIR THE FAILURE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED TO THE POINT THAT IT FRACTURED INTO PIECES. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD AFFECT OTHER COMPONENTS. THE CONTACT DID NOT KNOW IF THE DASHBOARD WAS UV COATED. LITHIA CHRYSLER JEEP DODGE OF GREAT FALLS (4025 10TH AVE S, GREAT FALLS, MT 59405, (406) 205-3430) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

PCM HAS BEEN REPLACE FOR THE 2ND TIME SINCE THE ORIGINAL ONE. THE DEALER HAS SENT OUT THE PCM FOR REPROGRAMMING. IT WAS RETURNED AND THE PCM DOES NOT FUNCTION PROPERLY. IF THEY CAN NOT FIND A USED ONE, THE TRUCK IS TOTALLY WORTHLESS. DODGE HAD STOPPED PRODUCING THE PCM. BECAUSE OF THIS DODGE IS FORCING ME TO REPLACE A PERFECTLY GOOD TRUCK EXCEPT FOR THE PCM. BECAUSE THE TRUCK WAS DRIVEN IN CALIFORNIA EXCEPT FOR THE LAST 4 YEARS, THERE IS NO RUST. THERE HAS BEEN NO RECALL. I DON'T FEEL I SHOULD HAVE TO BUY A NEW/USED TRUCK BECAUSE DODGE DOES NOT WANT TO MAKE THE PCM. THEY ARE PRODUCING VEHICLES KNOWING THE VEHICLE CAN'T BE FIXED AFTER A CERTAIN AMOUNT TIME.