2004 DODGE RAM 3500 Complaints

View complaints related to 2004 DODGE RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2004 DODGE RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE RAM 3500
    - PASCO, WA

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE RIGHT TURN SIGNAL AND THE BRAKE LIGHTS WERE INOPERABLE HOWEVER, THE TAIL LIGHTS WERE FUNCTIONAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUSES WERE NOT DEFECTIVE HOWEVER, THE VEHICLE HAD A SEVEN PULL CONNECTER FOR HAULING A TRAILER AND THE DEALER SUGGESTED THAT THE FUSE BOARD BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 102,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 3500
    - BELFORD , NJ

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT HE FOUND BRAKE FLUID ON HIS SHOE WHILE IN THE CABIN. THE CONTACT ALSO STATED THAT THERE WAS AN APPARENT BRAKE FLUID LEAK OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS LOCATED AT THE BRAKE MASTER CYLINDER AND THE HYDRO ASSIST SYSTEMS, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 96,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 3500
    - MERIDIAN, ID

    HEATER CONTROL DOOR FAILURE. 2 OCCURRENCES. FIRST (AUG 2012 ) WAS THE A DOOR WHICH DID NOT ALLOW AIR FLOW TO ANY VENTS AS IT SHOULD. SECOND WAS A MODE CONTROL DOOR (12/31/2012), ONLY ALLOWING AIR TO THE DASH VENTS, NONE TO THE DEFROSTER. POTENTIAL TO RESTRICT VISIBILITY IN WINTER CONDITIONS DUE TO INABILITY TO DEFROST/MELT ACCUMULATIONS ON THE WINDSHIELD. THIS SEEMS TO BE A FAIRLY PREVALENT ISSUE ON THESE VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 3500
    - ANDALUSIA, AL

    MESSAGE: I DRIVE A 3500 DODGE RAM PICK UP TRUCK. RECENTLY I WAS BEGINNING TO HAVE DIFFICULTY SEEING DUE TO WINDSHIELD FOGGING UP. I TURNED ON THE DEFROSTER ON AND THERE WAS NO HELP IN THE VISIBILITY THROUGH THE WINDSHIELD. MY VISIBILITY WENT TO ZERO VERY QUICKLY. I VEERED OFF THE HIGHWAY AND INTO A DITCH BEFORE I COULD GET MY VEHICLE STOPPED. UPON INVESTIGATION OF THE PROBLEM, I DISCOVERED THAT THE BLEND DOOR IN THE HVAC SYSTEM HAD BROKEN. THE BLEND DOOR DIRECTS THE AIR TO THE APPROPRIATE VENTS AS DIRECTED BY THE VEHICLE OPERATOR. THE DOOR BEING BROKEN WOULD PREVENT THE DIRECTION OF AIR TO ANYWHERE EXCEPT THE DEFAULT LOCATION WHICH IN THIS CASE WOULD BE THE DASH VENTS. THIS IS A MAJOR SAFETY PROBLEM IN THIS VEHICLE. THE DEFAULT LOCATION OF THIS DOOR SHOULD WITH OUT A DOUBT BE THE DEFROST LOCATION. AFTER HAVING THIS NEAR MISS I HAVE INVESTIGATED OTHER REPORTS OF THIS VEHICLE AND FOUND THAT THEY ARE NUMEROUS. MY DETERMINATION OF THIS SAFETY ISSUE IS THAT CHRYSLER SHOULD IMMEDIATELY HAVE A SAFETY RECALL TO ADDRESS THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 3500
    - TONTO BASIN , AZ

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVER SIDE DOOR WITH THE MANUAL KEY OR REMOTE KEY FOB, THE DOOR WOULD FAIL TO RELEASE AND OPEN. THE CONTACT ENTERED THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MALFUNCTION WAS CONTRIBUTED TO THE FAULTY DOOR ACTUATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 3500
    - HAMBURG, AR

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500 HD. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN POWER STEERING FLUID BEGAN LEAKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,698 AND THE CURRENT MILEAGE WAS 83,806.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 3500
    - EARLSBORO, OK

    WHEN PLACING THE TURN SIGNAL IN THE LOWER POSITION TO MAKE A LEFT TURN SIGNAL THE RIGHT SIGNAL WILL COME ON. SOME TIMES NETHER WILL COME ON WHEN LEVER PLACED IN THE RIGHT TURN POSITION. SOME TIMES LEFT TURN LIGHTS COME ON WHEN THE LEVER IS PLACED IN THE RIGHT SIGNAL POSITION. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 3500
    - BIGFORK, MT

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT WAS DRIVING 65 MPH WHEN THE CONTACT DROVE OVER A POTHOLE AND THE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE, ESPECIALLY WHILE PULLING A FIFTH WHEEL. THE FAILURE MILEAGE WAS 87,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 3500
    - TAYLOR, MI

    IN DECEMBER 2009 I WAS INVOLVED IN AN ACCIDENT IN MY 2004 3500 DODGE RAM WHILE ON MY WAY TO WORK. IT WAS HIT IN THE DRIVER'S SIDE FRONT TIRE WHICH CAUSED FRONT SUSPENSION DAMAGE. THE TRUCK WAS NOT DRIVABLE. I CALLED AAA AND HAD IT TOWED TO TELEGRAPH CHRYSLER JEEP AND THAT'S WHERE I HAD THE REPAIRS DONE. THE DAMAGE WAS QUITE EXTENSIVE AND MOST (IF NOT ALL) OF THE FRONT STEERING COMPONENTS WERE REPLACED. THE TRUCK ONLY HAD 63,285 MILES ON IT AT THE TIME. ON MONDAY, MAY 30TH 2011(MEMORIAL DAY) MY WIFE WAS BACKING MY TRUCK INTO THE DRIVEWAY WHEN THE LEFT OUTER TIE ROD BROKE AND LEFT THE TRUCK BLOCKING THE STREET. I WAS ABLE TO MOVE THE TRUCK INTO MY DRIVEWAY BY JACKING IT UP AND STRAIGHTENING THE TIRE AND CONTINUING TO DO SO EVERY FEW FEET UNTIL IT WAS CLEAR OF THE ROAD. IF THIS WOULD HAVE HAPPENED LESS THAN 24 HRS EARLIER IT WOULD HAVE BROKE WHILE I WAS TOWING A FRIENDS CHEVY VAN DOWN I-75 AT 70 MPH! I HAD IT TOWED TO TELEGRAPH CHRYSLER JEEP BECAUSE I KNEW THAT THEY HAD REPLACED THAT TIE ROD LESS THAN 3000 MILES AGO FROM THE ACCIDENT CLAIM. THEY TOLD ME THE PART WAS OUT OF WARRANTY TO CALL CHRYSLER DIRECTLY. THEY ALSO TOLD ME THAT THEY COULDN'T SELL ME THE PART BECAUSE CHRYSLER'S POLICY ON THIS WAS THEY HAD TO SELL ME THE ENTIRE FRONT STEERING COMPONENT PACKAGE AND IT WOULD COST ME OVER $600.00! AFTER A DOZEN OR TWO PHONE CALLS BACK AND FORTH TO MY EMPLOYER (YES I WORK FOR THESE INGRATES!) THEY TOLD ME THERE WAS NOTHING THEY COULD DO. AFTER NOT BEING ABLE TO PURCHASE THE PART I NEEDED FROM THE DEALER AND NOT ABLE TO FIND THE PART AT A LOCAL PARTS STORE I DONE SOME RESEARCH AND FOUND THEY REPLACED THE 2004 STEERING PARTS WITH 2008 COMPONENTS AND THIS WAS SUPPOSED TO BE AN UPGRADE!? I FINALLY FOUND THE PART I NEEDED AND SINCE AAA WOULDN'T TOW IT BACK HOME I HAD TO FIX IT MYSELF IN THEIR PARKING LOT! MY TRUCKS EXTENDED WARRANTY EXPIRED THE WEEK BEFORE THE TIE ROD BROKE AND THEY PRETTY MUCH SAID TOUGH[XXX]! THAT'S HOW NOT TO GET YOUR EMPLOYEES TO' BUY WHAT YOU BUILD"! INFORMATION REDACTED PURSUANT TO THE FREEDOM

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 3500
    - PINEVILLE, LA

    TL* THE CONTACT OWNS A 2004 DODGE 3500. THE CONTACT STATED THE DASHBOARD AND INSTRUMENT PANEL WAS CRACKING AND THE PARTS NEAR THE TOP OF THE GLASS ARE DETACHING. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE CONTACT ALSO STATED THAT THE GAUGES ON THE INSTRUMENT PANEL ARE FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 57,943. UPDATED 8/29/11 *CN THE DASH WAS CRACKED IN SEVERAL PLACES ALL THE WAY TO THE WNDSHIELD. UPDATED 09/26/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE