2004 DODGE RAM 3500 Complaints
View complaints related to 2004 DODGE RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2004 DODGE RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE RAM 3500- CHEYENNE, WY
CONDITIONS: 45*F +/- HEAVY RAIN, TORNADO WARNING IN EFFECT. 3:30PM MY VEHICLE HAD IT'S HEADLIGHTS, DRIVING LIGHTS AND WINDSHIELD WIPERS ON. CONDITIONS: 45*F +/- RAIN, TORNADO WARNING IN EFFECT. 3:30PM MY VEHICLE HAD ITS HEADLIGHTS, DRIVING LIGHTS AND WINDSHIELD WIPERS ON. VEHICLES INVOLVED: 2004 DODGE RAM 3500 CREW CAB LONG BED 4X4 DIESEL (MINE) MID 90'S CHEVROLET LUMINA SEDAN I WAS TRAVELING NORTHBOUND ON YELLOWSTONE ROAD BEHIND A MID 90'S CHEVROLET LUMINA. I WAS TRAVELING BEHIND THEM AT OR BELOW THE POSTED SPEED LIMIT OF 55MPH WHEN THE LUMINA SIGNALED TO TURN RIGHT AND BRAKED; AS SOON AS THEY BRAKED I BEGAN TO BRAKE JUST AS A PRECAUTION. THEY THEN PROCEEDED TO PULL ALL THE WAY PAST THE WHITE LINE ONTO THE RIGHT SIDE OF THE ROAD WITH THEIR VEHICLE BEING COMPLETELY SITUATED ON THE SHOULDER WITH THEIR RIGHT TURN SIGNAL STILL ON AT WHICH POINT THEY WHERE APPROACHING A DRIVEWAY ON THEIR RIGHT SIDE. I DID NOT ACCELERATE AND THEN I SAW THE CHEVROLET'S FRONT WHEELS BEGIN TO TURN LEFT AT WHICH POINT I TURNED LEFT AS HARD I AS POSSIBLE. THEY WERE MAKING IN ILLEGAL U-TURN ON A STATE HWY WITH DOUBLE YELLOW LINES. I TURNED AS HARD AS POSSIBLE BUT THE ACCIDENT WAS UNAVOIDABLE AND MY DODGE'S PASSENGER SIDE FRONT BUMPER MADE CONTACT WITH THE DRIVER'S SIDE FRONT DOOR OF THE CHEVROLET WHEN THE FRONT END OF THEIR CAR WAS HALFWAY ACROSS THE SOUTHBOUND LANE OF TRAFFIC. UPON IMPACT MY AIRBAGS DEPLOYED. I DID NOT HOWEVER TOUCH THEM OTHER THAN MY LEFT ARM BEING BRUSHED UP AGAINST IT UPON DEPLOYMENT. AT WHICH POINT THE BUCKLE OF MY SEATBELT CAME UNDONE AND THE TENSIONER DID NOT RETRACT. I THEN PROCEEDED TO GO DOWN A SMALL RAVINE, THROUGH A CULVERT WITH MY PASSENGER SIDE AND THROUGH A WOOD FENCE AT THE BOTTOM OF THE RAVINE. ALL WHILE BEING UNBELTED DUE TO THE SEATBELT FAILING. I WAS ABLE TO SELF EXTRICATE FROM MY VEHICLE. I HAVE BEEN TREATED FOR BACK,NECK, AND HIP PAIN AND WILL BE BEGINNING REHABILITATION. THE TRUCK WAS TOTALED AND IS AVAILABLE FOR INSPECTION UPON REQUEST. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 3500- WORTHINGTON SPRINGS, FL
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500 WITH GOODYEAR WRANGLER SR-A TIRE. THE CONTACT STATED THAT HE NOTICED A DEEP CRACK IN THE SIDEWALL OF THE REAR DRIVER SIDE TIRE. THE TIRE SHOP STATED THAT THE TIRE WAS DEFECTIVE AND THEY REPLACED THE TIRE. APPROXIMATELY A YEAR AND HALF LATER HE NOTICED A DEEP CRACK ON THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE TIRE SHOP STATED THAT THE TIRE WAS DEFECTIVE. AS OF DECEMBER 5, 2007, THE SHOP HAD NOT REPLACED THE TIRE. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE 90,019.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 3500- WAXAHACHIE, TX
I PURCHASED MY TRUCK IN MAY 2006, SINCE I BOUGHT THE TRUCK IT HAS HAD A VIBRATION ON START IE FROM STOP WHEN I START MOVING THE TRUCK HAS A VIBRATION. I AM NOW ON THE THIRD REAR DRIVE SHAFT ASSEMBLY IN MY TRUCK AT 65K MILES. ALSO HAVE HAD TO REPLACE A BLOWN FRONT HUB THAT SEPARATED AT 60K MILES WITH NO PREVIOUS PROBLEMS OR WARNING. HAVE HAD OVER 3K WORTH OF ELECTRICAL WORK DONE AT DEALERSHIP INCLUDING PCM, WIRING HARNESS, FCA, INJECTION PUMP AND SO FORTH AND SO ON. STILL HAVE TONS OF ELECTRICAL ISSUES WITH TRUCK. AND NOW AT 66K MILES THE FUEL SENDING UNIT HAS GONE OUT FOR THE SECOND TIME. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 3500- BENSON, AZ
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. AT 62,000 MILES, AN OIL CHANGE WAS PERFORMED ON THE VEHICLE. AS A RESULT OF THE OIL CHANGE, THE FRONT CV JOINT ON THE DRIVESHAFT FAILED AND DAMAGED THE TRANSMISSION, THE TRANSFER CASE, AND THE FLOOR BOARD. THE BEARINGS LACKED THE PROPER AMOUNT OF GREASE. THE DEALER STATED THAT THE CROSS MEMBERS NEEDED TO BE ABLE TO CATCH THE DRIVESHAFT. HOWEVER, IF THE CONTACT IS DRIVING AT A HIGH RATE OF SPEED, HE COULD DAMAGE THE CROSS MEMBERS. THE DEALER ALSO STATED THAT THEY COULD AND WOULD NOT SERVICE THE VEHICLE BECAUSE IT WAS DRIVEN TOO LONG AFTER THE COMPONENT FAILED AND THE PARTS ARE NO LONGER UNDER WARRANTY. GENERAL MOTORS INFORMED THE DEALER TO NO LONGER GIVE THE CONTACT ANY FURTHER INFORMATION DUE TO THE PROPRIETY ISSUES ASSOCIATED WITH THE DEFECT. THE CONTACT STATED THAT WHEN THE FLOOR BOARD GAVE IN, IT MILDLY INJURED HIS SON'S FOOT. ALSO, THE FLOOR BOARD SEVERED SEVERAL PIPE LINES. THE CURRENT MILEAGE IS 66,000 AND FAILURE MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 3500- DICKINSON,, TX
1) MY 1 TON 3500 DODGE TRUCK JUST CAME OUT OF PARK ON ITS OWN AFTER ABOUT 5 MINUTES AND BACKED INTO THE SIDE OF ANOTHER CAR. I WAS SITTING IN THE DRIVERS SEAT USING THE PHONE AND IN PARK AND IT DECIDED TO GO INTO REVERSE AFTER ABOUT 5 MINUTES 2) THE RIGHT FRONT WHEEL BEARING SEIZED UP FROM LACK OF GREASE AT 52,200 MILES. NO DAMAGE OR ACCIDENT, IT JUST SOUNDED REALLY BAD AND QUIT TURNING
Source: NHTSA WEB SITE -
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2004 DODGE RAM 3500- AUSTIN, TX
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE GEARS SHIFT FROM PARK TO REVERSE, CAUSING THE VEHICLE TO ROLL WITHOUT WARNING. THE FIRST INCIDENT OCCURRED WHEN THE PARKED VEHICLE SUDDENLY ROLLED AND STRUCK A CONCRETE PILLAR. THE CONTACT CALLED THE MANUFACTURER ABOUT THE FAILURE AND A REPRESENTATIVE INSPECTED THE VEHICLE. THE REPRESENTATIVE WAS UNABLE TO FIND ANY FAILURES. ONE YEAR LATER, THE CONTACT RECEIVED RECALL LETTER # 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE DEALER STATED THAT MANY CUSTOMERS ARE REMOVING THE REMEDY BECAUSE IT DOES NOT HELP. THE CONTACT ALSO STATED THAT HER HUSBAND WAS INVOLVED IN A CRASH DURING ONE OF THE FAILURES AND INJURED HIS BACK. THE VEHICLE HAS SUSTAINED DAMAGE DURING THREE OUT OF THE FOUR FAILURES. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 3500- CHETAK, WI
TL*THE CONTACT OWNS A 2004 DODGE 3500. ON MARCH 21, 2007, THE VEHICLE AUTOMATICALLY SHIFTED FROM PARK INTO REVERSE. THE VEHICLE ROLLED FOR ALMOST 100 YARDS INTO HIS NEIGHBOR'S BRICK HOUSE. THE CRASH CAUSED EXTENSIVE DAMAGE AND SHIFTED THE HOUSE FIVE INCHES. THE CONTACT HAS A POLICE REPORT THAT STATED THE VEHICLE WAS DEFECTIVE. THERE IS SAFETY RECALL # 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 17,000 AND FAILURE MILEAGE WAS 14,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 3500- AMORITA , OK
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING 20 MPH, THE STEERING FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE FAILURE OCCURRED ON MAY 9, 2007 AND WITHOUT WARNING. A CHRYSLER CUSTOMER CALL CENTER REPRESENTATIVE RETURNED HIS CALL; HOWEVER, THEY WERE UNABLE TO ASSIST HIM SINCE THE VEHICLE WAS REMOVED FROM THE SCENE OF THE CRASH. THE CONTACT RECEIVED THE PARTS FROM THE DEALER TO REPAIR THE VEHICLE. THE SERVICE MANAGER STATED THAT CHANGES WERE MADE TO THE PARTS NEEDED TO REPAIR THE STEERING FAILURE; HOWEVER, THE ORIGINAL PARTS WERE USED TO PERFORM THE REPAIR. THE VIN WAS CONFIRMED WITH THE OWNER; HOWEVER, IT WAS UNABLE TO BE VERIFIED BY THE SYSTEM. THE CURRENT MILEAGE IS 68,700 AND FAILURE MILEAGE WAS 68,205.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 3500- PORT WASHINGTON, WI
DODGE RAM 3500 CUSTOMER PURCHASED A MOTOR AND WARRANTY AND WANTS DAIMLER TO PAY FOR REPAIRS**CC THE CONSUMER STATED WHEN THE MOTOR FAILED, IT CAUSED THE STARTER, STEERING STABILIZER, TORQUE CONVERTER COOLER, THE #6 CAP ON THE CONNECTION ROD TO FAIL. IT ALSO PUT A HOLE IN THE SIDE OF THE BLOCK AND BROKE THE CAM SHAFT IN HALF. THE TRUCK WAS EVENTUALLY FIXED, HOWEVER THE CONSUMER PICK THE VEHICLE UP AND PUT A 100 MILES ON THE VEHICLE, THE TURBO FAILED. THE CONSUMER TOOK THE VEHICLE TO HIS LOCAL DEALERSHIP AND THE REPAIR WAS COVERED UNDER WARRANTY. *JB
Source: CONSUMER LETTER -
2004 DODGE RAM 3500- BRADENTON, FL
WE HAVE HAD A FUEL PROBLEM ISSUE WITH THIS TRUCK SINCE APRIL OF 2005 IT BUCKS SO HARD IT BRUISES YOU. WE HAVE REPLACE EVERYTHING POSSIBLE AND IT STILL HAPPENS. THEY SAY IT IS WATER IN FUEL BUT IT IS NOT THAT. WE HAVE HAD SEVERAL HIGH PRESSURE INJECTOR LINES BREAK. ONE CAUSED A FIRE, DIESEL WAS GOING EVERYWHERE. WE HAD SEVERAL BREAK AFTER THAT. THEY HAVE NO CLUE WHY THESE INJECTORS ARE BREAKING BUT WE OWE TO MUCH TO TRADE IN. IT IS JUST ASHAMED THAT YOU CAN NOT GO ANYWHERE SAFE IN A 42,000 TRUCK. WE HAVE STRESSED OUR CONCERNS WITH DODGE THEY SAID NOT THERE PROBLEM . *NM
Source: NHTSA WEB SITE