2011 DODGE RAM 3500 Complaints

I RECEIVED A RECALL IN THE MAIL STATING THAT THE VEHICLE NEEDED TO BE INSPECTED, AND THAT A FAILURE COULD RESULT IN LOSS OF CONTROL AND CRASHING. MADE APPOINTMENT TO HAVE VEHICLE INSPECTED. VEHICLE WAS INSPECTED AND FOUND THAT THE LEFT TIE ROD END NEEDS TO BE REPLACED. THE DEALERSHIP INFORMED US THAT THE PART WAS NOT AVAILABLE AND WAS ON "INTERGALACTIC BACKORDER." I CONTACTED CHRYSLER AND ASKED ABOUT A TIMELINE AND THEY STATED THAT THE ARRIVAL DATE OF THE REPLACEMENT PARTS WAS UNCERTAIN. I ASKED IF THE VEHICLE WAS SAFE TO DRIVE SINCE THE TIE ROD IS SUCH AN IMPORTANT PART OF THE STEERING ASSEMBLY AND I WAS TOLD THAT IT WAS UP TO THE DISCRETION OF THE DRIVER. I ASKED ABOUT THEM PROVIDING A LOANER VEHICLE, BEINGS THAT IT IS A SAFETY CONCERN AND OUR FAMILY'S PRIMARY VEHICLE, THEIR REPLY WAS THAT THEY COULDN'T DO THAT. I FEEL THAT IT IS A SAFETY CONCERN FOR MY FAMILY AND I, AND THAT IT IS THE RESPONSIBILITY OF THE CHRYSLER COMPANY TO REPAIR THE VEHICLE THAT I PURCHASED FROM THEM, OR PROVIDE A SAFE AND COMPARABLE VEHICLE UNTIL THE REPAIRS CAN BE MADE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SEIZE WHEN DRIVING AT VARIOUS SPEEDS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE PERFORMED. THE CONTACT WAS NO LONGER ABLE TO DRIVE THE VEHICLE DUE TO THE RECURRING STEERING FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE DEALER ALSO STATED THAT THE CONTACT WAS NUMBER 71 ON THE WAITING LIST AND THE MANUFACTURER WAS ONLY SENDING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT ALSO STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THEY WERE ONLY GETTING ONE PART, PER WEEK. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE ORIGINAL PARTS WERE ALSO DEFECTIVE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 3/22/2012 DODGE RECALLED AND REPLACED A TIE ROD REPORTED TO BE DEFECTIVE. ON 7/ 3/ 2012 THE REPLACED TIE ROD BROKE WHILE DRIVING, DODGE REPLACED AGAIN. ON 3/22/2012 THE SAME LEFT TIE WAS AGAIN REPLACED. THIS IS UNACCEPTABLE. WE ARE CONCERNED AND BELIEVE THE TIE ROD COMPONENTS ARE UNDER ENGINEERED . ACCIDENTS WILL HAPPEN AS A RESULT OF THIS AND DODGE IS REPLACING THE DEFECTIVE CRITICAL STEERING PART WITH ANOTHER UNDER ENGINEERED COMPONENT.THE THREADED END OF THE TIE ROD BALL JOINT I SIMPLY TO SMALL. WE HAVE HAD CONTINUAL OTHER PROBLEMS WITH THIS VEHICLE INCLUDING NOW AT 60K MI. A BLOWN ENGINE. WE HAVE FILED A LEMON LAW SUIT AND DODGE REJECTED IT.PEOPLE WERE AT GREAT RISK WITH THESE STEERING ISSUES,PLEASE HELP. *TR