2011 DODGE RAM 3500 Complaints
View complaints related to 2011 DODGE RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2011 DODGE RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 DODGE RAM 3500- FREEPORT, PA
CHRYSLER ISSUED A RECALL NOTICE IN THE MIDDLE OF DECEMBER 2013. WE WHERE INSTRUCTED NOT TO CALL UNTIL JANUARY 6, 2014. I CALLED ON THE 8TH AND WAS INFORMED THAT NO PARTS WHERE AVAILABLE. I CALLED AGAIN TODAY AND WAS TOLD THE SAME THING BY MY LOCAL DEALERSHIP AND CHRYSLER. ON THE NOTICE IT STATES " THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." WE USE OUR VEHICLE EVERYDAY AND ALSO TOW OUR RACE CAR TRAILER WITH IT. I FEEL IT IS COMPLETELY UNACCEPTABLE THAT THERE IS NO PARTS AVAILABLE IF CHRYSLER ISSUED THE RECALL. I DO NOT WANT TO CHANCE INJURING MYSELF OR MY FAMILY, OR SOMEONE ELSE ON THE ROAD DUE TO THE CARELESSNESS OF CHRYSLER. I JUST WANT THIS CHANGED BEFORE ANYTHING HAPPENS. THIS NEEDS TO BE RESOLVED AND IT DOESN'T APPEAR THAT IS HAPPENING ANYTIME SOON. *TR
Source: NHTSA WEB SITE -
2011 DODGE RAM 3500- SAHUARITA, AZ
CHRYSLER HAS RECALLED TIE ROD BALL STUD (N49/ NHTSA 13V-529) INDICATING MY VEHICLE MAY CRASH WITHOUT WARNING. CHRYSLER HAS NOT SUPPLIED THE PARTS TO FIX THE PROBLEM. CONTACT WITH CHRYSLER HAS TOLD ME THAT NO PARTS ARE AVAILABLE AND NO EXPECTED TIME AS TO WHEN THE PARTS WILL BE AVAILABLE. THIS IS UNSATISFACTORY. THE NHTSA MUST ENSURE THAT CHRYSLER CORP. IS HELD RESPONSIBLE FOR ITS PRODUCT. IT HAS BEEN TWO MONTHS SINCE I HAVE ATTEMPTED TO REMEDY THE PROBLEM WITH NO HELP FROM CHRYSLER. MEANWHILE, THOUSANDS OF HEAVY DUTY TRUCKS HAULING THOUSANDS OF POUNDS OF CARGO CONTINUE TO OPERATE ON HIGHWAYS WITH THE POSSIBILITY OF CRASHING AS INDICATED BY CHRYSLER. THIS IS UNSATISFACTORY AS CHRYSLER IS PUTTING THOUSANDS OF LIVES IN DANGER BY NOT FIXING THE PROBLEM THEY HAVE IDENTIFIED. THE NHTSA, IF NOT FIXING THE PROBLEM, IS ALSO CONTRIBUTING TO THE ISSUE. *TR
Source: NHTSA WEB SITE -
2011 DODGE RAM 3500- AXTELL, TX
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- SALT LAKE CITY, UT
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 03/31/14*LJ UPDATED 04/09/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- HEGINS, PA
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 04/24/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 DODGE RAM 3500- VERNON, CT
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- NORWICH, CT
TL-THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVE ONE PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- HUNTINGTON BEACH, CA
TL - THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTICED FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) THE CONTACT WAS CONCERNED FOR HIS SAFETY SINCE THE RECALL PARTS WERE NOT AVAILABLE AND IF THE FAILURE OCCURRED HE COULD LOOSE CONTROL OF THE VEHICLE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAIT OF 18 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 2,000. PM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- ISLIP TERRACE, NE
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- LARAMIE, WY
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 13V52900 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE